Windermere Manor Hotel

1,009 reviews

#18 of 20 Hotels in Windermere

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Rayrigg Road, Windermere LA23 1EY England

COVID-19 update: See the added health and safety measures this property is taking.Read more

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Guests1 room, 2 adults, 0 children

USD 162

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Free cancellation until 11/09/21

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Traveller (405)

Room & Suite (86)

Dining (13)

Travel safe during COVID-19

What you can expect during your stay

Face masks required for guests in public areas
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas
Staff required to regularly wash hands

Updated 03/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Windermere Manor Hotel

About

4.0

Very good

1,009 reviews

#18 of 20 hotels in Windermere

Location

Cleanliness

Service

Value

Set in three acres of beautiful landscaped gardens and just 10 minute walk from the shores of Lake Windermere, this Victorian country retreat boast some of the most spectacular views across the Lake to the Langdale Pikes and mountains beyond. Enjoy either a relaxing break or active holiday in this English National Park whether you wish to do water sports, hike on some of the most beautiful mountains in England or go shopping in Keswick or Kendal, the Lake District has it all.

Property amenities

Free parking

Free internet

Pool

Free breakfast

Pets Allowed ( Dog / Pet Friendly )

Meeting rooms

Non-smoking hotel

Shared lounge / TV area

Electric vehicle charging station

Parking

Wifi

Indoor pool

Heated pool

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Kids' meals

Special diet menus

Sun terrace

Laundry service

Room features

Housekeeping

Telephone

Iron

Flatscreen TV

Complimentary toiletries

Hair dryer

Room types

Non-smoking rooms

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Mid-range

Family

Languages Spoken

English, Czech, Polish, Romanian

1,009Reviews19Q+A100Room tips

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Popular mentions

hughmills2021 wrote a review Mar 2021

1 contribution1 helpful vote

Comfortable Room

Stayed for work during lockdown. Rooms were quite big, nice and clean. The staff were pleasant and helpful. Breakfast was good and served promptly. Just what was needed for the day ahead when working away from home.

Review collected in partnership with this hotel

Date of stay: March 2021

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Travelled on business

1 Helpful vote

Helpful

Stephen C wrote a review Mar 2021

2 contributions4 helpful votes

Perfect stay

Fantastic staff, fantasic location and superb hot breakfast. Will be back 100 per cent. I will be bringing my family back here for many years. The hotel is in such a quiet location right on the anks of windermere.

Date of stay: March 2021Trip type: Travelled on business

2 Helpful votes

Helpful

Frank H wrote a review Dec 2020

1 contribution

Not what was expected for the money

Booked for dinner b/b but quality of food was very poor unless you like nothing but frozen food even the vegetables. Breakfast was no better although waiter called it a full english it was just scrambled eggs undercooked bacon sausage beans and deep fried hash brown. Bread did not taste fresh milk was terrible and spoilt whatever you put it on. no tomato or mushrooms better quality and choice at Greggs just up the road. We had prepaid for a three course dinner for four nights but after trying two different starters on the first night both flavourless and greasy, main course consisted of a burger and chips but unfortunately the burger had been smothered in a cheap tomato relish that made the bun all wet and although we asked for french fries it was served with normal chips and although we mentioned this the waiter felt obliged to bring the frozen chip packet into the restaurant to show us that it did state french fries on it. Strange marketing. Still we drank our wine and had a couple of drinks but next night was worse A frozen chicken pie that again had no flavour at all and it came with frozen veg and you could have the same chips as the previous night with gravy, After pushing it around the plate for a bit and having another drink we gave up. Next day I went to reception before breakfast and explained that we just could not take anymore of their food I asked if I could pay our drinks bill and that we would just right off the rest of the meals that we had paid for the man at reception looked at our drinks bill and said he would not charge us for the drinks as we still had four breakfasts and four three course meals that we were not going to have. To be fair I did not ask for a refund. It is such a shame as this is a difficult time for the hospitality industry as we all know especially as we are in it but this hotel needs to know where it is going it could be fantastic with some decorating some recovering of the chairs in the restaurant clean the carpets and get a chef in who can cook. We ate at the Queens head in Troutbeck and Hawkshead far superior food and not much more than we had paid at the Hotel. On a positive note the hotel is dog friendly and the room we had was ideal for us with its own doors to the outside and also the location was good for what we wanted its such a shame about the food and state of the Restaurant.…

Review collected in partnership with this hotel

Date of stay: December 2020

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Helpful

Response from Andrew Wilson, General Manager at Windermere Manor Hotel

Responded 16 Dec 2020

Thank you for your feedback and I am sorry that you were not happy with food. The breakfast served is a fully english breakfast and aswell as the main course, there are multiple cereals, yogurts, fruit juices, fresh fruit, porridge etc to choose from. I can assure you that the milk is fresh and is semi skimmed and the bread is fresh. With regards the main courses and the dinners, we both know the conversation that took place and the real reason you did not wish to eat in the evening, but this is not a forum to discuss that. I can assure you that the "chips served were french fries" and the reason the packet was brought out to prove it to you was simply because the waiter was being accused of not telling the truth. Ref the redecoration, this is on going and the majority of the restaurant has been refurbished during the lockdown and the remaining will follow. I am sorry you did not enjoy your stay, and sincerely hope we will be able to be of service to you again in the future

kazanddazmorris wrote a review Dec 2020

Liverpool, United Kingdom11 contributions

Great views! Comfy bed! Terrible service and food

Reception staff helpful and friendly! Clean room and a comfortable bed. We booked in for an evening meal at the hotel. I ordered a panini with sweet potato fries, I don’t know how they served this horrendous meal, twice! The waiter in the restaurant had a terrible attitude, I advised him that my panini was rock hard and they had given me potato fries, to which he replied “ we won’t have sweet potato “ I wouldn’t have known this because I wasn’t advised. Another panini came out in the same state, this time with dried out and done in old oil, sweet potato. I don’t know how a “chef” can bring food out like that. The waiter was loud, we heard him laughing and teasing us in the kitchen. He was condescending, definitely in the wrong job ,in my opinion. The breakfast wasn’t much better. The tv in our room did not work the entire time that we stayed. Definitely wouldn’t come back After complaining about my meal to reception, the “chef” reluctantly didn’t charge me for the horrendous meal.…

Date of stay: December 2020Trip type: Travelled as a couple

Helpful

Response from Andrew Wilson, General Manager at Windermere Manor Hotel

Responded 11 Dec 2020

Thank you for your review. Firstly I am sorry about the one meal that was not to your liking, however you did state that the 2nd meal was "delicious". I am certainly unaware of any comments from the waiter and if so, I apologise. Ref the TV's, there had been a power surge in the area and the amplifier was blown, and as such an engineer was called to replace the equipment. I can only apologise for any inconvenience caused, however this was outside our control. I am sorry you did not totally enjoy your stay and I sincerely hope you will give us the opportunity to look after you again.

Tom Booth wrote a review Dec 2020

2 contributions

Simple changes are required

Positive: Lovely building with plenty of charm Fantastic views of Windermere lake Big Room Very big and comfy bed Beautiful grounds Negative: Breakfast- Packaged eggs Cold room (radiator on full) No hot shower Service- Brilliant apart from the one lady on the night shift behind reception, she was rude and abrupbt in her tone. It's not what you say, it's how you say it.

Date of stay: December 2020Trip type: Travelled as a couple

Helpful

Response from Andrew Wilson, General Manager at Windermere Manor Hotel

Responded 11 Dec 2020

Thank you for your review and I am pleased that on the whole you enjoyed your stay. I can assure you that we do not use packaged eggs and apologise if the quality was not quite right. Ref the heating/hot water. This was linked to a power surge in the area and the result was that 2 out of 3 boilers were knocked out and as such we had to await an engineer to attend the hotel. The one remaining boiler was trying to cope with the demand. I apologise unreservedly about this and assure you it is not normal, and I do hope you will give us the opportunity to look after you again in the future and please call us direct so as we can make sure you get the best rate available.

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