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North Lakes Hotel & Spa

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North Lakes Hotel & Spa
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949 Reviews from our TripAdvisor Community

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There are newer reviews for North Lakes Hotel & Spa
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Showing 944: English reviews
London, United Kingdom
Reviewed 4 weeks ago

Everything about our stay was amazing. The staff on reception, in the restaurant and at the spa could not have been more hospitable and accommodating. Loved the room and the pool ... and the meal was to die for. The most relaxing stay in cosy, tasteful surroundings.

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Helpful?
Thank 308denisel308
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

What super comments, thank you so much. Hope to welcome you back soon. Kind regards

Reviewed 4 weeks ago

I recently took my family to the North Lakes Spa for my wife’s birthday. We spent a night in the business suite as we had three children. We normally find it hard find a room for all five of us, but with the North Lakes Spa we had no problem. The hotel itself is fantastic. The amenities are amazing and...

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Helpful?
2Thank Ian W
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your comments, especially about the team, it really does mean a great deal. We look forward to your next visit. Kind regards

Bradford, United Kingdom
Reviewed 4 weeks ago via mobile

After reading the reviews of this hotel I totally agree with what people say of the outside. You literally come off the M6 motorway and there's a blue cabin like building and we said the same as everyone one else "ehhh is that it" However when you get inside it's completely different. We stayed in the superior family room with...

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Helpful?
Thank Nicholas Y
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for taking the time to review and we hope to see you again soon. Kind regards

Manchester, United Kingdom
Reviewed 4 weeks ago

Our family of five stayed in family room and both the night manager and housekeeping staff were really friendly and helpful when one of our children fell ill. The spa area is really nice, we enjoyed the pool and sauna was ok as well. Also the free wifi works well.

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Helpful?
1Thank PaiviManse
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank for taking the time to post a review, and we hope to welcome you back in the not too distant future. Kind regards

Menston, United Kingdom
Reviewed 4 weeks ago via mobile

I have stayed at the North Lakes 4 times now - before and after the refurbishment. The rooms have been really nicely upgraded with some quirky touches and luxurious little extras like Espa toiletries and the filter coffee bag. The staff are always really friendly and the food in the restaurant is delicious and beautifully presented. Unfortunately, I don't always...

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Helpful?
1Thank SandyBoH
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for your kind comments and we look forward to welcoming you back. Kind regards

Reviewed 19 February 2017 via mobile

My girlfriend and I stayed for one night at the North Lakes Hotel and Spa. We arrived early and the person behind reception was warm and welcoming and let us leave our bags with them so we could go out and explore the surrounding area and the lady gave us some ideas of where to go. So we headed out...

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2Thank tombrierley
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Glad you enjoyed your stay so much and we hope to see you again soon. Thanks for your kind comments. Kind regards

Reviewed 18 February 2017

My friend and I had a night away. The location was perfect for us both being so close to the motorway network. Grim on the outside but surprisingly homely on the inside. I would recommend the girls night in, good value, although to say the DVD choice is out dated. Also to mention food is good, pricey on drinks.

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Helpful?
Thank joyce b
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the recommendation. Kind regards

Newcastle upon Tyne, United Kingdom
Reviewed 17 February 2017

Have just returned from a two night stay for work. Has had a revamp and has a great atmosphere with lovely staff who are only to pleased to help. Really impressed with the food which was very good and the attentiveness of the restaurant staff. Great few days and will return when possible.

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Helpful?
Thank Sheila H
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Glad you approve of our refurbishment, there's more to come! Look forward to welcoming you back. Kind regards

Reviewed 14 February 2017 via mobile

We stayed for a weekend just got ha k and we Could not fault this place very clean and cosy definitely will be returning in the future I can not stop thinking about the breakfast pancakes 🙈 Thanks for a great experience 👍

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Thank Debbie J
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

You're more than welcome, hope to see you again soon. Kind regards

Penrith, United Kingdom
Reviewed 13 February 2017

The hotel is beautiful inside with lots of solid wood and stone and big log fires. The food, especially the cakes, was all very nice. The sandwiches were generously filled and had a good variety of contents. There was fruit cake that exactly moist and fruity enough and served with a strong hard cheese. There was a selection of dainty...

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Helpful?
Thank tony g
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thank you for your review and for the constructive feedback, which we take on board. Hope to welcome you back in the not too distant future. Kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4 star resort hotel. ... more   less 

Additional Information about North Lakes Hotel & Spa

Address: Ullswater Road, Penrith CA11 8QT, England
Region: United Kingdom > England > Cumbria > Lake District > Eden District > Penrith
Price Range: $189 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — North Lakes Hotel & Spa 4*
Number of rooms: 84
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Also Known As:
North Lakes Hotel And Spa
North Lakes Penrith
Hotel Style:
#3 Family Hotel in Penrith
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Questions & Answers

Here's what travellers have asked, with answers from North Lakes Hotel & Spa staff and other travellers.
12 questions
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Questions? Get answers from North Lakes Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing family rooms for up to 5 people”
 of 5 bubbles ianwR2850ZD, 26 Feb 2017 | Read review
“with it's location I can't imagine any room having a spectacular view, but don't be put off”
 of 5 bubbles joycebJ632UX, 17 Feb 2017 | Read review
“The suite is brilliant value with complimentary minibar”
 of 5 bubbles cazla2015, 29 Jan 2017 | Read review
“Arrive early and use facilities on the day of check in and utilise late checkout.”
 of 5 bubbles edenamy, 8 Jan 2017 | Read review
“If a couple, choose a family room for more space (worth the extra cost)”
 of 5 bubbles 922alimary, 23 Dec 2016 | Read review
5 of 5