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Riverside Hotel

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#5 of 15 Hotels in Kendal
Certificate of Excellence
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Riverside Hotel
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957 Reviews from our TripAdvisor Community

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Showing 947: English reviews
High Wycombe, United Kingdom
Reviewed 19 January 2015

I stayed in this hotel for a weekend groupon break - Room 01. If hotel full very noisy room as corridor doors right outside. As I checked in the receptionist in a disapproving manner said quite out loud you are on a groupon. When I arrived after a long journey I was allocated a room on the ground floor very...

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Thank 28Claire1
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We are very disappointed to read this review. We are terribly sorry if for whatever reason you felt our staff were in any way rude. We pride ourselves on excellent customer service from our friendly staff and I cannot believe anyone would have acted in a less than cordial manner as described in the review. As people will be able...

Reviewed 19 January 2015

We decided to stay in Kendal to visit the lower end of the lake district. The hotel is excellent. We booked the suite and had the luxury of a four poster bed, sitting area, huge bathroom with slipper bath and double shower and a separate dressing area. From the start of the stay to the last minute, the staff were...

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1Thank Sue H
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your wonderful review and for choosing to stay with us for your celebratory weekend. We couldn't be happier with your 5-star review and comments about your accommodation, food and staff. We're pleased our location proved useful for exploring the South Lakes and that you would consider staying with us again. Thank you.

Reviewed 19 January 2015

This was a last minute booking,so I wasn't expecting to have such a spacious and comfortable room, overlooking the river. The hotel was clean and tidy with very pleasant and obliging staff.There was just one day where our refreshment tray wasn' t refilled but the receptionist very happily supplied us with everything we needed. Breakfast was self service which I...

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2Thank carole f
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We've enjoyed reading your review and are delighted you enjoyed your stay with us. Further, we're with your comments about your accommodation and gym facilities. Thank you for recommending us to others and we hope you'll visit again soon. Thanks.

Aveley, United Kingdom
Reviewed 17 January 2015 via mobile

Online the choices for hotels in Kendal town centre are slim. I chose this hotel based on reviews and photos so I knew what to expect. The room I had was spacious and cold to begin with. It took a while to warm up and when it did the room felt a lot more cost. Also had a great view...

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1Thank OscarShakes
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your nice review. We appreciate the feedback from someone with so many reviews on tripadvisor. We will work hard to keep the hotel a great place to visit and will take your constructive comments on board to help with that. Thanks.

Rossendale, United Kingdom
Reviewed 16 January 2015

We thought we'd try the Riverside having been regulars at sister hotel, the Damson Dene, over the years. Because of the appalling weather we made full use of the facilities, which were excellent. Our only criticism is that the pool appears to be used for swimming lessons for a good proportion of the time although, to be fair, guests are...

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Thank waidew
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting us and posting your review. We're pleased you enjoyed your stay including our leisure facilities, staff and food. We appreciate your constructive criticism on areas where we can improve as well. We work hard to keep the hotel a great place to visit and your comments will help us with that. Thank you.

Keighley, United Kingdom
Reviewed 15 January 2015

My wife and I have stopped here several times now. What a lovely hotel and helpful staff. It was a birhday break for me.We have been coming here now for a good few years and always enjoy our stay. Lovely to have a swim and to relax. A big thanks to Jenn for sorting my wifi on my tablet out....

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2Thank Stefan C
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you once again for visiting us and for posting a lovely, 5-star review. Your repeat visits are so important to us and we truly appreciate them. The new rooms have proven very popular and we hope you'll enjoy them as well on your next stay. Until then, take care!

northumberland, england
Reviewed 14 January 2015

From our arrival, we were made welcome. The charming receptionist was efficient, courteous and friendly. We found the same from staff in the bar/Tannery. The room was large, comfortable and overlooked the river - ideal! Breakfast was a tasty buffet with loads of options and, once again, great staff. We'll be back.

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Thank jtopenair
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your wonderful, 5-star review! Everyone appreciates your mention of our staff in your review as well. We're delighted you enjoyed your accommodation and that you will visit us again. We'll look forward to it. Thank you.

Liverpool, United Kingdom
Reviewed 11 January 2015

This is a very nice hotel. The staff where very friendly and helpful. The place was clean and well run. We stayed in a riverside room which was very comfortable apart from the pillows. But then again me and my wife are very particular about pillows. Our breakfast in the morning was a run of the mill buffet and our...

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Thank Ken675
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We appreciate your nice review and for choosing to stay with us. Our staff appreciate being mentioned in your review and thanks for your nice comments about your meals with us. If you visit again, let us know what you are looking for in a pillow and we will sort it for your arrival! Thanks again.

Glasgow, United Kingdom
Reviewed 7 January 2015

Stayed at Riverside Hotel 2nd - 4th January ,great location as it was 2 minutes from Kendal Train Station and 2 minutes to town centre. Good clean warm rooms with tea/coffee facilities. Restaurant food was very good as was bar meals and breakfast. Definitely worth a visit.

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2Thank hyundai_11
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and taking the time to review your stay. We also thank you for your comments about our location, accommodation and quality food. Hopefully we will welcome you back again soon. Thanks!

Australia
Reviewed 7 January 2015

What a Great Location town centre on the door step (100 yards) We would recommend this place to anyone the beds were comfortable,rooms warm and clean, bathrooms good size. Breakfast was great with lots of choice of hot/cold foods. It was a excellent hotel, this time we choice the right hotel in Kendal. Stay at a hotel than apartment a...

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1Thank Liz662015
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your lovely review. We appreciate your 5-star rating as well. We love our location in Kendal, a town with so much going on and just a short jaunt from the South Lakes. We really appreciate your comments about our staff as well. Hopefully we will see you again. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 

Additional Information about Riverside Hotel

Address: Stramongate Bridge | Beezon Road, Kendal LA9 6FS, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: $128 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Riverside Hotel Kendal, Lake District
Hotel Style:
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
15 questions
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Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the new part of the building”
 of 5 bubbles ssbaby, 14 Feb 2017 | Read review
“Quiet rooms are opposite the river but the rooms also on the front side of the hotel are quiet.”
 of 5 bubbles paulcJ4310PR, 9 Feb 2017 | Read review
“Ask for riverside room. 004 is right on the water”
 of 5 bubbles Gael01, 16 Jan 2017 | Read review
“A view of the river”
 of 5 bubbles 2349Mel, 2 Jan 2017 | Read review
“Rooms next to the bridge are very noisy due to people coming and going from the railway station and passing cars”
 of 5 bubbles TarlCaboto, 12 Dec 2016 | Read review
5 of 5