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Castle Green Hotel In Kendal, BW Premier Collection

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#2 of 15 Hotels in Kendal
Certificate of Excellence
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Castle Green Hotel In Kendal, BW Premier Collection
Castle Green Hotel In Kendal, BW Premier Collection
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1,686 Reviews from our TripAdvisor Community

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There are newer reviews for Castle Green Hotel In Kendal, BW Premier Collection
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Showing 1,670: English reviews
Reviewed 13 July 2015 via mobile

For a short break up to the Lakes this hotel was superb!! The staff, rooms and gym/pool facilities were all too a high standard. Only down side to our stay was that the room didn't have a bath - but the pool more than made up for this. The pub attached to the hotel was fantastic - we only ate...

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Helpful?
1Thank Ambie163
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for reviewing your trip to the Lakes. Next time you are planning to stay contact our friendly reception team who will ensure you are allocated a room with a bath Ben Mayou

Munich, Germany
Reviewed 11 July 2015

Went there in July for two nights and stay in hotels for work quite often. We spend at least 15 weekends per year in 4-5 star hotels for leisure so we know what we are talking about and this is our review: Positive: - Hotel room (very small but nice with a nice balcony, newly renovated) - Breakfast (amazing selction)...

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Helpful?
Thank JasonH1982
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Dear JasonH I have tried calling you a number of times over the last couple of days to apologise and have the opportunity to discuss your experience at the weekend. I would be grateful if you were able to get in touch by email so we can arrange a convenient to time to speak. Ben Mayou Ben.mayou@castlegreen.co.uk

Kilmarnock, United Kingdom
Reviewed 10 July 2015 via mobile

My husband and I stayed at this hotel for 2 nights and were delighted with the Hotel. We booked direct on the hotels website and got a very good deal. It is a great location for visiting the lake district. We booked a standard double room which was a good size. The room and bathroom were spotless. The staff were...

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Thank JenM530
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

There is little for me to add to such a fantastic review….. Ben Mayou

Melton Mowbray
Reviewed 10 July 2015

Beautiful hotel in beautiful location, by far the nicest Best Western I've stayed at. Great on site pub, great outside seating for a beer. I didn't ear here as food service finished at 930pm but restaurant looked very clean, contemporary and modern. Staff were pleasant and helpful and rooms clean and nicely decorated. It also has a leisure club which...

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Helpful?
Thank Ralphco
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Many thanks for sharing your positive experience. Hopefully it will encourage others to stay with us when visiting the area for business or pleasure! Ben Mayou

Haughton Green
Reviewed 9 July 2015

A group of 16 of us stayed for three nights, all seniors. We arrived Sunday and dined in the Greenhouse restaurant that night.The service and food were excellent. The hotel staff and standards of service they gave were brilliant throughout are stay. It is one of the best breakfast services we have experienced in the many hotels we have visited...

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1Thank HaughtonGreenDave
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for your very kind comments. We hope to see you again later in the year. Ben Mayou

Reviewed 7 July 2015

The hotel is just outside Kendal town a short taxi ride away, I stayed on a business trip, this is the third time I have I have used the hotel, my room was at the rear this time so unfortunately I had a view of a steep bank, on other occasions I had rooms at the front, they all have...

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1Thank John S
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

It is a 20 minute walk down into the middle of Kendal but a taxi back is recommended if you don’t fancy the climb back up the hill. It is worth it when you get here as the views are wonderful! Please mention your preference for a front facing room at the booking stage and the team will do their...

London, United Kingdom
Reviewed 7 July 2015

We stayed here for two nights and had great time. The Staff were really helpful and wanted to make sure that our stay was really relaxing. The breakfast was superb. We ate in the restaurant both evenings and the food was very good. Superb choice inc tasting menu. The gardens and surroundings are well looked after and our room had...

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Helpful?
1Thank bosshogg22
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for your extremely positive review. We have a fantastic team at the hotel who enjoy nothing more than making our guests feel welcome and relaxed. Ben Mayou

Liphook, United Kingdom
Reviewed 7 July 2015

We stayed overnight and had a twin bed room which was quite large for a reasonably priced hotel. Our experience in Best Western hotels has not been good and this one is exceptional. The staff were helpful and managed to find a ground floor room as the upper floors are accessed by stairs.

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Thank tonyjohn
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

We are very proud to currently be ranked 14th out of the 280 Best Western Hotels in the UK. What makes this special is that it’s based upon the feedback of guests who have actually stayed with us during the last 12 months. Ben Mayou

worcester, United Kingdom
Reviewed 7 July 2015

This hotel is excellent and one of the best I have stayed in for a long while. Nothing was too much trouble and the quality was superb. Not only will I recommend it but my wife and I will stay there again quite soon

Review collected in partnership with Best Western GB
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Thank Andrew F
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

We look forward to seeing you both again soon! Ben Mayou

London, United Kingdom
Reviewed 7 July 2015

This Hotel would have been excellent if the size of the Double Room.had been larger. The room almost seemed liked a Single Room but with a double bed. The wardrobe was a single size. The chest of 2 drawers sandwiched between a small round table and 2 chairs and the dressing table drawer could not be opened unless a chair...

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1Thank D0llie
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for your constructive review. Please accept my apologies that the safe didn’t work and for the lack of attention with this matter. This is something I have followed up with the team. We do have plans to completely refurbish 33 standard bedrooms during the winter months. Whilst this won’t increase their size they will be having new decoration...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 

Additional Information about Castle Green Hotel In Kendal, BW Premier Collection

Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel In Kendal, BEST WESTERN PREMIER Collection)
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: $146 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Green Hotel In Kendal, BW Premier Collection 4*
Number of rooms: 99
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Family Hotel in Kendal
#1 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Castle Green Hotel In Kendal, BW Premier Collection staff and other travellers.
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Questions? Get answers from Castle Green Hotel In Kendal, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are a fair walk with no lift access, so check with reception when booking if that would be a problem for you.”
 of 5 bubbles paal48, 5 Mar 2017 | Read review
“Ask for a garden view a little more expensive but worth it.”
 of 5 bubbles catherine064, 17 Feb 2017 | Read review
“Rooms looking out towards Kendal have great views”
 of 5 bubbles brianm934, 15 Feb 2017 | Read review
“Rooms can be upgraded if required. Standard rooms are fine.”
 of 5 bubbles thecruisers, 14 Feb 2017 | Read review
“Modernised rooms are good”
 of 5 bubbles Si1964, 12 Feb 2017 | Read review
5 of 5