We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mercure Hull Royal Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Mercure Hull Royal Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,101 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,078: English reviews
Solihull, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Mercure Hotels
 Report
Helpful?
1Thank robertaJ1778RW
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Pontefract, United Kingdom
Reviewed 6 days ago NEW

We have stayed here quite a few times now over the past 10 years ..always on an all inclusive deal at a good price. The room we got this time was quite small but everything worked and was very clean. The food department was another matter though..we had soup and sandwiches on our last full day and the bread on...

 Report
Helpful?
Thank Janbilly32
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay at our hotel. I was sorry to read that you did not fully enjoy your stay due, in part, to the issues in the restaurant and lounge. Although I can not apologise enough for the 'mouldy' bread I do take exception with the menu having "a...

Swansea, United Kingdom
Reviewed 6 days ago NEW

I stayed here a few nights ago with work. Some aspects were positive, some were negative Positive. It's right by the station, dinner was pretty good, some staff were friendly and I slept okay Negative. The hotel and rooms seem tired. The knob in the bathroom is broken so had to bath instead of shower, some staff were not friendly...

 Report
Helpful?
Thank Ceri g
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay at our hotel. I was pleased to read that you found many aspects of your stay positive but saddened that not all of them were so. I will raise the issues you have highlighted with our teams in order to attempt to resolve them. Regards David...

Neath, United Kingdom
Reviewed 1 week ago

The hotel is ideally situated next door to Hull Paragon station.The hotel has a shared car .park with the station.Nb:validate your car registration at reception on arrival for free parking during your stay.The hotel is ideally situated within easy walking distance of most of the attractions during the City of culture 2017.A very nice foyer/bar area to the ground floor...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank PhilipM83
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback of your recent stay with us. I was very pleased to see that you choose our hotel to visit Hull for the City of Culture events and had a great time doing so. What we have seen so far has certainly lived up to the anticipation and I for one...

Nottingham, United Kingdom
Reviewed 1 week ago

This is a fascinating hotel the building itself is a magnificent building and situated in a great location for exploring the city. The room although very comfortable was a bit tired and needed updating. The lobby area and bar were a real hub of the place and the staff were really friendly and couldn't do enough for you (especially Nathan...

 Report
Helpful?
Thank jaygee59
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback of your recent stay with us. It was a pleasure reading your comments especially those regarding our staff who could not do enough for you. I will pass your comments on to our team, especially Sam and Nathan form the Bar. Regards David Leadley Customer Service Manager

Fife, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Nicola W
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Birmingham
Reviewed 1 week ago

We had good expectations of this hotel. It is well situated next to the Transport Interchange on the west side of the city centre. Parking was included so we got a spot at the side of the hotel. Some careless parking on pavements. Check in was efficient and our room was ready before 2pm. A smile would have been a...

 Report
Helpful?
Thank Graeme C
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Graeme, I am sorry you did not enjoy your stay. We have a friendly reception team but clearly they did not greet you in the correct manner I am sorry and will discuss this with our reception manager. I will be inspecting room 117 with my head housekeeper this morning and looking at the issues you have raised to...

Reviewed 2 weeks ago via mobile

We stayed here for the kick off of the City of Culture 2017. It's the old central railway station hotel, housed in a grand Victorian building. The large lobby with plenty of seating is a great meeting point. The staff throughout the hotel were excellent. The restaurant is fine. Where it all fell apart was the room. Although we had...

 Report
Helpful?
Thank sphw
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for your review. I was sorry to read that you did not enjoy staying in your bedroom, would you please email me and let me know either what room you stayed in or what name your reservation as booked under, as I would like to have a look at the rooms and mattress so that we can make...

Reviewed 2 weeks ago

I found this a strange hotel - the lobby, bar and restaurant were typical of what you would find in a 4 star hotel, sort of Art Deco style and reasonably decorated but the bedrooms were very basic, similar in style & standard to a travel lodge hotel. Our arrival started badly when we were allocated 1st floor rooms above...

 Report
Helpful?
Thank GH24
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay with us. I was pleased to read that once the initial issue with your allocated room had been resolved you had a reasonable stay and would stay with us again. however, as you state, it would have been better if reception had moved you before the...

Sheffield, United Kingdom
Reviewed 2 weeks ago

I enjoy a short break every Christmas. I have a fondness of railway station hotels so thought I would try the Hull Royal. We arrived early evening, by car, and parked in the hotel's car park right outside the front door. The entrance, while grand was looking a bit neglected, brass fixings for an absent red carpet on the steps,...

 Report
Helpful?
2Thank Garbo123
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay which I shall share with our teams Regards, David Leadley Customer Service Manager

183 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (154)
Viewed
Hotel & Grounds (29)
Viewed
Room/Suite (37)
Viewed
Bathroom (20)
Viewed
View from Room (11)
Viewed
Dining (11)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (6)
Viewed
Dining (2)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kingston-upon-Hull hotels
0.6 km away
Kingston Theatre Hotel
Kingston Theatre Hotel
#1 of 22 in Kingston-upon-Hull
497 reviews
1.1 km away
Premier Inn Hull City Centre Hotel
Premier Inn Hull City Centre Hot...
#2 of 22 in Kingston-upon-Hull
1,245 reviews
0.5 km away
Holiday Inn Hull Marina
Holiday Inn Hull Marina
#6 of 22 in Kingston-upon-Hull
777 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Ibis Hull
Ibis Hull
#8 of 22 in Kingston-upon-Hull
679 reviews
0.2 km away
Holiday Inn  Express Hull City Centre
Holiday Inn Express Hull City C...
#12 of 22 in Kingston-upon-Hull
582 reviews
4.9 km away
Village Hotel Club Hull
Village Hotel Club Hull
#4 of 22 in Kingston-upon-Hull
743 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hull Royal Hotel is ideally located in the City Centre, adjacent to the Railway Station. The Hotel is next to the St Stephens Shopping complex and the Hull Truck Theatre. Close to Hull's historic Old Town Centre and The Deep Aquarium, everything is just a few minutes walk away. The hotel offers free WiFi throughout and free parking. ... more   less 

Additional Information about Mercure Hull Royal Hotel

Address: 170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range: $81 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hull Royal Hotel 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Priceline and ACCOR so you can book your Mercure Hull Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Kingston Upon Hull
Quality Hotel Kingston Upon Hull
Mercure Hull Royal Hotel Kingston-Upon-Hull, UK - England
Hotel Style:
#8 Romantic Hotel in Kingston-upon-Hull
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Hull Royal Hotel staff and other travellers.
8 questions
Ask a question
Pontefract, United Kingdom
3 months ago
Kingston-upon-Hull, United Kingdom
Blackpool, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Mercure Hull Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have asked for upgrade on every visit but never been given one ..always told none available..”
 of 5 bubbles Janbilly32, 12 Jan 2017 | Read review
“Rooms on the side and back are more noisy.”
 of 5 bubbles jaygee59, 10 Jan 2017 | Read review
“Make sure you get a room that isn't next to the service lifts”
 of 5 bubbles Garbo123, 2 Jan 2017 | Read review
“Choose a high floor room, at the front of the building.”
 of 5 bubbles steveomcfc, 28 Dec 2016 | Read review
“make sure you are not by the fire doors.”
 of 5 bubbles 109lindak, 18 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay