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Travelodge Tunbridge Wells

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Travelodge Tunbridge Wells
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302 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Maidstone, United Kingdom
Reviewed yesterday NEW

As other reviewers have previously said, this is not your typical Travelodge, having formerly been "The New Wellington Hotel", the above ground floors do not really have your normal "Travelodge" vibe. That being said, the room I stayed has certainly had some modernisation since I was last there (I was on the lower ground). Just a tip if you do...

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Helpful?
Thank James H
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel because we had a function to attend to nearby. First impressions from the outside looked promising. I understand that this a budget hotel, I've been to others and I was never disappointed, until now... We were given a room on the lower ground floor, first impressions going down to the room was something out of...

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Helpful?
Thank Nitz45
TravelodgeUK, Niki from The Social Media Team at Travelodge Tunbridge Wells, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into...

Kent
Reviewed 3 days ago NEWvia mobile

I cannot say I was a big fan of this hotel. Before I go on, this isn't a dig at the staff. They all were friendly. You pay for a very basic room with bed and shower, that's it. Everything else is extra. Breakfast, car parking (at the hotel car park), wifi after 30 minutes. They have actually opened the...

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Helpful?
Thank KentNick
TravelodgeUK, Remy from the Social Media Team at Travelodge Tunbridge Wells, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not exceptional and we do apologise for this. Your feedback is very important to us as it is the starting point we use to act on improvements and we will be passing a copy of your comments to our hotel management team. We hope you will decide...

Jersey, United Kingdom
Reviewed 4 days ago NEW

the hotel is in a good location and has been set up in what was an old fashioned building. the floors are creaky, windows single glazed and loose, the bathroom is second rate as is the overall appearance of the hotel.

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Helpful?
Thank E4539DBpetern
TravelodgeUK, Remy from the Social Media Team at Travelodge Tunbridge Wells, responded to this review

Many thanks for reviewing our Tunbridge Wells Travelodge and taking the time to share your experience with us. We are sorry to learn of your disappointment with your recent stay with us and we would like to look into this further for you. May we kindly request you contact us via our website with your review so our customer service...

Hayes, United Kingdom
Reviewed 1 week ago

My husband stayed with work .it was a last minute decision ,as he suddenly found he had to stay over. He stayed with two work colleagues. The room was good value and practical , with necessary towels and shower facilities. Have stayed in travel inns before and would certainly stay again .x

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Helpful?
Thank janetthomas57
TravelodgeUK, Remy from the Social Media Team at Travelodge Tunbridge Wells, responded to this review

Thank you for your review. It’s reassuring to hear your husband enjoyed a great value stay and found his accommodation to be practical and comfortable during his time with us. Your comments are greatly appreciated and we thank you again for taking the time to review our Tunbridge Wells hotel.

London
Reviewed 1 week ago

Context - I stay regularly in budget hotels, including Travelodge, across UK. I appreciate the value of their straightforward consistency. Context - I saw only one room at this location. This Travelodge is not purpose-built but a conversion of an old building. The head office executive who signed off this design, clearly has not stayed here. My room was very...

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Helpful?
Thank peter b
TravelodgeUK, Nicolas from the Social Media team at Travelodge Tunbridge Wells, responded to this review

Thank you for taking the time to write a review. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again for reviewing our hotel.

Royal Tunbridge Wells, United Kingdom
Reviewed 1 week ago

The building is lovely with some beautiful features. Parking is payable. The rooms spacious but very basic. Nice views of the common. Not too far from town. Do NOT eat in the restaurant! There are many nice pubs, cafes and restaurants in the town.

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Helpful?
Thank Suzanne A
TravelodgeUK, Nicolas from the Social Media team at Travelodge Tunbridge Wells, responded to this review

Thank you for taking the time to share your experience with regards to your stay at our Tunbridge Wells Travelodge. We are pleased to learn you were happy with the Hotels location, however we are really sorry to learn of your disappointment the our bar cafe. Your feedback is extremely valuable to us as it allow us to improve the...

Tavistock, United Kingdom
Reviewed 1 week ago

Difficulty negotiating the steps at the front door then to find two big steps down into the bathroom a nightmare for my wrecked knee! All they need to do is put handrails in and also showering in a bath with no handrails No non slip mat is leaving themselves open to potential injury claims and not best practice for any...

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Helpful?
Thank sarahmI8611ZD
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Tunbridge Wells, responded to this review

Thank you for submitting your review of our Tunbridge Wells Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your...

Kent, United Kingdom
Reviewed 1 week ago via mobile

Stayed here after a friends nearby wedding the room was very spacious and clean. The room was Nice and warm and the beds were really comfortable. Booked on the evening we stayed over phone. Staff were helpful and polite.

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Helpful?
Thank peekyleanne
London
Reviewed 2 weeks ago via mobile

Hi Firstly, let me say I'm aware of the problems with this hotel; the heating is moody, at best, the windows rattle, the plumbing is suspect and the fire alarm seems to have a mind of its own... This hotel has "old building issues" It's a grand building, and of course, travelodge ripped out its soul during their uncompromising coporate...

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Helpful?
Thank julie v

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Travelodge Tunbridge Wells

Address: 84 Mount Ephraim, Royal Tunbridge Wells TN4 8BU, England (Formerly "The New Wellington Hotel")
Region: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range: $84 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Tunbridge Wells 2*
Number of rooms: 75
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Also Known As:
Travelodge Tunbridge Wells Hotel Royal Tunbridge Wells
Travelodge Hotel Tunbridge Wells
Travelodge Royal Tunbridge Wells
Travel Lodge Royal Tunbridge Wells
Travelodge Tunbridge Wells Royal Tunbridge Wells, Kent
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Tunbridge Wells staff and other travellers.
5 questions
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London
4 months ago
sunderland
over a year ago

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Questions? Get answers from Travelodge Tunbridge Wells staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want phone signal, request an above ground room”
 of 5 bubbles jameshI3027WU, 7 Dec 2016 | Read review
“Not known it would depend on why they were staying”
 of 5 bubbles janetthomas57, 30 Nov 2016 | Read review
“The road can be busy but not too noisy.”
 of 5 bubbles 751suzannea, 29 Nov 2016 | Read review
“3rd floor at the back.”
 of 5 bubbles IanH303, 18 Nov 2016 | Read review
“Upper floors seem a better choice, than the basement rooms, go out for Dinner!”
 of 5 bubbles Baggers1315, 27 Oct 2016 | Read review
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