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Pilgrims Hotel

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257 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Switzerland
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed in a suite while visiting for my brother's 40th party. Lovely room, very well presented, friendly staff and great breakfast in Dem's brasserie which is attached. Location excellent, by the West Gate at the end of the Main Street. I would stay here again.

Helpful?
Thank feross75
Level Contributor
3 reviews
Reviewed 2 weeks ago

A lovely old hotel, lots of character.Close to everything, the room was cosy. The staff really friendly and very helpful with all my queries. Generous breakfast and the Ten Pounds dinner voucher was very welcome. I highly recommend it.

Helpful?
Thank JEAN B
Biggleswade, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Booked here for one night and we were really pleased, the location was excellent for the town, the staff were very good with everything check in was quick and we were shown to our room within 5 mins. We knew we had booked a small room as that is all that was left, okay the room was quite small but... More 

Helpful?
Thank andrew b
Oxford, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

We stayed two nights at this hotel in October 2016 and found it a good base from which to explore Canterbury. It is within easy walking distance of the cathedral, it has a good restaurant and the staff are pleasant. BUT make sure you view the rooms available before you accept them. Some of the back rooms upstairs are very... More 

Helpful?
Thank Caroline J
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2016 via mobile

Great B&B just 20 meters to the centre of town. We stayed in a great family room that could accommodate my wife and our three kids easily. The room was recently refurbished and the bathroom was beautiful. Clean towels and heated towel racks were a dream. Walking distance to so many food and entertainment options as well as all the... More 

Helpful?
1 Thank Michael P
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks for your review Michael; glad your family had such a great time! More 

Seattle, Washington
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 September 2016

I loved the Pilgrims hotel. The location is excellent. The staff were very friendly and helpful. The restaurant and breakfast were good. All wonderful. The only thing that threw me for a loop when I checked in (and almost made me leave) was that the single rooms are absolutely the smallest hotel rooms I've ever seen. Probably about six feet... More 

Helpful?
Thank JudyLemke
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks for your understanding Judy; in a 400 year old building the small rooms really are what they say they are in the description. Full of character but compact so we do try to accommodate as many people as possible in the larger doubles and family rooms. Unfortunately we are generally sold out at quite an early stage so we... More 

Cambridge, UK
2 reviews
Reviewed 26 September 2016

Hotel was conveniently placed and with helpful staff. Our room was a bit small, and as it was in the roof and south facing, it was rather hot (although this was one of the hottest September weeks for years).

Helpful?
Thank PaulWasHere
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

It was an exceptionally warm September wasn't it Paul but it's all cooled down now! Soon we'll have the fire going in Hotel Reception and we know our autumn/winter guests really appreciate how warm and cosy the hotel is. We will have extra fans available for next summer. More 

Zug, Switzerland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2016

We had booked a room for 3 adults and got a suite with separate bedrooms. The hotel was very clean and the cleaning spotless. The staff was very friendly and helpful. There were 2 restaurants you could go to, one proper British and the other one with a slightly more French touch. The hotel is located just across from a... More 

Helpful?
1 Thank Karin E
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks for your comments Karin, glad you loved the suite! More 

Bromley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016

I booked a single room for two nights while attending a conference. The room was a good size, and very well-appointed. The hotel staff were all extremely helpful, and the meals I had (breakfasts, and an evening meal in the Dems brasserie) were very good. The hotel has an excellent location, and is extremely good value. I would certainly recommend... More 

Helpful?
1 Thank E5660KRelainem
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thank you for your recommendation - it means a lot to us. Yes, we have many repeat visitors who love our location and proximity to the Cathedral, the high street and everywhere they wish to visit within the city walls. Perhaps you can come again when you don't have a conference to attend, we'd love to see you? More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2016

Booked two rooms for an overnight trip. Very pleasant rooms but well appointed. Staff very friendly and helpful. Great location being just off the high Street and close to the Theatre. We had to leave very early in the morning and was offered alternatives as we were too early for breakfast.

Helpful?
1 Thank trebor27
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks for your kind remarks - we're glad you didn't leave hungry. For the future, please be aware breakfast is served all the way to 12 pm so hopefully next time you visit you will have time to treat yourself! More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Under new management as of November 2015 ... more   less 

Additional Information about Pilgrims Hotel

Address: 18 The Friars | Kent, Canterbury CT1 2AS, England
Region: United Kingdom > England > Kent > Canterbury
Price Range: $111 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pilgrims Hotel 3*
Number of rooms: 15
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Also Known As:
Pilgrims Hotel Canterbury
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Questions & Answers

Here's what travellers have asked, with answers from Pilgrims Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think thy are all satisfactory”
 of 5 bubbles G5415ZXjeanb, 18 Nov 2016 | Read review
“Avoid the small back rooms. Street rooms may have noise when theatre is open”
 of 5 bubbles 340carolinej, 2 Nov 2016 | Read review
“Single rooms are ABSOLUTLEY tiny, get a double room”
 of 5 bubbles JudyLemke, 27 Sep 2016 | Read review
“No elevator and difficult stairs if you have walking problems.”
 of 5 bubbles 499karine, 19 Sep 2016 | Read review
“My room at the back of the hotel had a view of one of the cathedral towers”
 of 5 bubbles E5660KRelainem, 15 Sep 2016 | Read review
5 of 5
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