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Hertford House

08/05/2017 09/05/2017
1 room 2 adults 0 children
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Hertford House
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261 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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Greater London, United Kingdom
Reviewed 2 weeks ago via mobile

Very very soft bed, friendly staff, small room, unfortunately we had stained curtains, missing ripped wallpaper, badly scuffed carpet, make up smeared on the wall, soap dish hanging of the shower wall to name a few...:(. Ideal hotel on a fri and sat night if u are on the town as its perfect location especially as there is a club...

1Thank sjbarnes
Roydon, United Kingdom
Reviewed 2 weeks ago

have stayed here a few times and now use it for my sales guys to stay in, lovely hotel well located and rooms are a high standard, chau's has just opened and offers asian sharing plates that are of a very high standard, next door is the quiet man pub which is part of the same group and is a...

Thank Balgate
Reviewed 3 weeks ago

Visited this place on Saturday. As always, the food was pretty good but this visit was ruined by really poor service. When we arrived, things got off to a bad start when the waitress approached us really awkwardly and we had to tell her twice that we wanted some lunch. When seated, she asked if we wanted some "hot drinks"...

Thank HelenLC85
Hertford, United Kingdom
Reviewed 4 weeks ago

I had breakfast in the Hertford House and was impressed! Well cooked - even warm plates and presentation was appealing! The ambience was good and I liked the 'modern' approach with the inside decor. The staff were helpful and friendly. I am older generation but feel that this venue caters for all generations!

Thank Alison S
Chester, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed one night on business, unfortunately restaurant and bar undergoing refurb, so meals served at the Salisbury Arms across the road (which is fine). Room 302 on third floor overlooks the street, but not unduly noisy. The room is great with a beamed ceiling and nice comfortable bed, bathroom also great. Would recommend if you are in Hertford- station (North)...

Thank Mick W
Royston, United Kingdom
Reviewed 22 March 2017

my Family and I stayed at the Hertford House as we were meeting friends for dinner and drinks. Our room was ready before check in time, we were greeted by the receptionist of whom was a mature lady and very polite. Our room was spotless this is a great sign as I have OCD. we met our friends in the...

Thank penelope o
Maybole, United Kingdom
Reviewed 20 March 2017 via mobile

To put this in context, this is a cheap hotel and, as such, you have to set your expectations accordingly. The room was clean and tidy, I personally would not choose a light carpet for a high traffic area and the light biege carpet did look a little bit tired! The room was a good size and the bed was...

Thank MayboleAl
Reviewed 13 March 2017 via mobile

My stay was very enjoyable on arrival the receptionist was very nice and helpful and informative. My room had everything I needed it was very clean and comfortable. It was a Friday and I was told that it was club night so it might be a little noisy. I had a room on the third floor and did not hear...

1Thank Patricia P
Chelmsford, United Kingdom
Reviewed 27 February 2017 via mobile

On arrival we were greeted by an moody blonde receptionist, who I believe needs to attend a customer services course to address her greeting manner. We are 2 ladies staying in a twin room on the 2nd floor room 201. On opening the door to our room, the cream carpet was disgustingly dirty with lots stains and foot traffic dirt,...

Thank Claire A
hertfordhousehotel, Manager at Hertford House, responded to this review

Dear Claire A Thank you for your feedback. We are disappointed that you received such bad customer service. I have discussed these issues with our team. I am confident that this will not happen again. The Hertford House is going through a refurbishment. All of our carpets will be changed and the rooms will all be refurbished. I would like...

Kent, United Kingdom
Reviewed 13 February 2017

On arrival receptionist could have been a bit more friendly and helpful maybe she was having a bad day. Corridor's need a paint and carpets do need a clean. The room was just a standard double with shower which was completely fine room could do with a little TLC as wallpaper was torn but was clean. We was on the...

Thank Bayspen
hertfordhousehotel, Manager at Hertford House, responded to this review

Dear Bayspen Thank you for your feedback. It was disappointing to hear that you were not welcomed in a friendly manner that we expect at Hertford House. This will be addressed. I am glad to hear that you enjoyed breakfast. It is something we pride ourselves on. Hertford House is going through a refurbishment that will be completed in two...

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08/05/2017 09/05/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Situated in Hertford town centre, The Hertford House offers en suite rooms and free Wi-Fi. There is also a lively bar, which has live DJs until 2am. The bar also offers cocktails and champagne. Each en suite room is well-appointed with lavish details such as Egyptian cotton sheets. Stansted and Luton Airports are just 30-40 minutes' drive away and Hertford East Railway Station is just 6 minutes' walk from Hertford House. ... more   less 

Additional Information about Hertford House

Address: 1 Fore Street, Hertford SG14 1DA, England
Region: United Kingdom > England > Hertfordshire > Hertford
Price Range: $83 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hertford House 3*
Number of rooms: 22
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Also Known As:
Hertford House Hotel Hertford
Hertford House England
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Questions & Answers

Here's what travellers have asked, with answers from Hertford House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ideal stay for a night out”
Bayspen, 12 Feb 2017 | Read review
“Rear view rooms are quieter”
MissTerryShopa, 17 Jan 2017 | Read review
“I was on the first floor - was not bothered by any noise at all.”
rozzi55Orba, 27 Dec 2016 | Read review
“it was a quiet room, surrounded by windows and walls.”
AliRosen, 26 Oct 2016 | Read review
“Get a room at the back and ask if it has air-conditioning - not sure if any have but worth enquiring.”
neville505, 23 Sep 2016 | Read review
5 of 5
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