Stayed 3 nights, left on Christmas Day morning. We have used this Premier Inn many times and always find the receptionists and domestic staff pleasant and helpful, almost a home from home. Always clean and well maintained. As with the Premier chain of hotels you know what you…
We had a lovely stay. Staff were great and made us feel very welcome. It was a good location for us and easy to find. It was my husband's birthday and the receptionist gave him a gift which was totally unexpected.We will be returning.
The hotel is very good BUT the relationship with the Beef Eater next door for breakfast etc should be reviewed - we met extremely rude and unpleasant staff, despite having paid for breakfast we didn't get any!
So much for money back promise despite speaking to reception we were made to feel we were lying that they never had reports on how bad the mattress or pillows were - I’d throw out both and most certainly would never have let a guest use either - pillows cases dirty and torn!!
Have stayed at the Hereford inn before and always received a friendly welcome. this stay was no exception. Comfortable room and good breakfast, though the one lad serving us on Christmas morning, needs a mention for the sterling work he did in keeping us all supplied with food…
"The far end of the building, facing away from the A49 and the on site Beefeater pub restaurant."
"Ask for a room away from the main road."
"Great location for all th8ngs"
"Stayed in ground floor room which was clean and tidy, no lift or stairs to climb if that's a problem!"
"Skip the breakfast!"