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All reviewsprivilege roomsignature restauranthigh streetone way systemmain buildingcruise packagecity centrethe hotel car parkoxford streetstayed here for one nightisle of wightgood nights sleepcruise terminalwetherspoonsportannexpounds
Dreadful tired and dingy rooms, awful brown colour and tired furniture - not in any style that would give a nod to it's history or nautical theme of Southampton. Rooms 131 - 143 overlook a noisy courtyard and above very noisy rooms with loud banging...More
1 Thank BrenandJo
Response from ECDolphinHotelGM, Director of Sales at Mercure Southampton Centre DolphinResponded 14 June 2016
Thank you for taking the time to review our hotel and for your feedback. When the hotel got refurbished we aimed to keep as much of the hotel's original charm and character whilst bringing it up to modern standards. The hotel does have...More
After reading some fantastic reviews online, I was incredibly disappointed with my stay here. When checking in we were admiring the lovely building and architecture, however this all went downhill when we got our room key. We had asked for a ground floor room as...More
Olde world charm but with modern facilities in the centre of Southampton ideally situated for sightseeing, restaurants, bars, shopping, rail,road, ferry and coach links. Many historical places to investigate, including the hotel itself. Staff very pleasant, knowledgable and helpful.More
1 Thank Karen M
Response from ECDolphinHotelGM, Manager at Mercure Southampton Centre DolphinResponded 10 June 2016
Dear Karen M
My team and I very much appreciate your kind words, and we’re glad to have
been a part of your visit to Southampton. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the near future.
Bit atypical mercure hotel in the centre of southampton close by shops, old town, harbour.
Rooms are spacious, but lacking cabin space. Thin walls, lots of noises, and dampening on doors can be improved
Bed comfort very good. Bathroom ok.
Desk is a...More
A cruise we were scheduled to enjoy was delayed by a day and we needed a place to stay in Southampton. We picked the Dolphin and really enjoyed it. Our rooms were in the new addition and we found them to be very roomy and...More