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Mercure Southampton Centre Dolphin

Traveller (467)
Room & Suite (167)
Dining (33)

About

Location
Cleanliness
Service
Value
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service.
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Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
99Great for walkers
Grade: 99 out of 100
117Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
1,905Reviews
518Photos
21Q+A
100Room tips
Traveller rating
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  • 249
  • 168
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Popular mentions
Decided to try the Dolphin for afternoon tea as had been recommended to me. Sandwiches were adequate, the cake selection very nice , but the scones I must admit were excellent. Used a discount voucher and at £20 for two people was good value. My only complaint? The second pot of
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Response from mercuredolphin, General Manager at Mercure Southampton Centre Dolphin
Responded today
Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your visit with us. Our Afternoon Tea offering is becoming extremely popular and I am pleased that its excellence is passed on in your review. We look forward to welcoming you back again soon. Kind Regards, Dan Wilson General Manager
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This was a present from work colleagues. My daughter and I visited for afternoon tea; classic and vegan with prosecco. My grandaughter and pram were also with us and Colin and the team in the restaurant helped us find room for her and were also very attentive with serving our
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Response from mercuredolphin, General Manager at Mercure Southampton Centre Dolphin
Responded today
Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your visit with us. Our Afternoon Tea offering is becoming extremely popular; especially with our vast offering - Traditional, Gentleman's and our Vegan Afternoon Tea. We look forward to welcoming you back again soon. Kind Regards, Dan Wilson General Manager
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I regularly stay here because of the combination of value, location, and service that this hotel offers. It meets all of my requirements for a stay and is convenient due to the location to the centre of the city and also my place of work.
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Review collected in partnership with this hotel
Response from mercuredolphin, General Manager at Mercure Southampton Centre Dolphin
Responded today
Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind Regards, Dan Wilson General Manager
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Our sleep was disturbed by a fire alarm at 3~30 am it was a false alarm. This was another guests fault and at least we know it works, but as we were at a seminar that day it meant we were not at our best. Training staff should not be left unsupervised it's not fair on them. As
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Review collected in partnership with this hotel
Response from mercuredolphin, General Manager at Mercure Southampton Centre Dolphin
Responded today
Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your overall stay with us. I am sorry regarding our fire alarm systems; the system is there for the safety of our guests and incidentally, on both occasions, when investigating these were proven to be false alarms. We do have our very own car park at a minimal charge of £5.00 per day. We believe that this is very competitive and cheaper than other hotels in the area. We look forward to having the opportunity in welcoming you back very soon. Kind Regards, Dan Wilson General Manager
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Given a ground floor room with a bus stop right outside the window. Knew we were in for a fun stay when ear plugs were provided!! Very squeaky floorboards made moving about the room tricky. No extractor fan in the bathroom made sure everything was always condensed up.
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Review collected in partnership with Accorhotels.com
Response from mercuredolphin, General Manager at Mercure Southampton Centre Dolphin
Responded today
Thank you for taking the time in sharing your experiences and I am sorry that you were left disappointed. We are centrally located hotel, as advertised, and at times, front facing bedrooms can experience some noise. We do our upmost to reduce any direct impact that this may have on your stay, and yes - ear plugs are provided. We are in the process of refurbishing a number of our bedrooms and bathrooms so I do hope that we have the opportunity in welcoming you back again soon. Kind Regards, Dan Wilson General Manager
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Photo provided by managementMercure Southampton Centre Dolphin
The Ventura Privilige Room
Double bed room
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The hotel is right in the heart of Southampton. However if the elderly person cannot walk to well then I suggest you contact the hotel for a room near the lift, as the hotel is a bit of a rabbit warren going up and down stairs to get to your room. Regards Craig
1 vote
Omg so sorry only just saw question think parking was £5 a day x
0 votes
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What is the cost of breakfast buffet PP if you do not take a package deal ? Thank you
Hi, the price range is from £10 to £13
2 votes
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Is there a shuttle to the Mayfair Cruise Terminal from the Hotel?
No you need a taxis.
0 votes
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Hi yes they have tea making faculties in the room, as I think the breakfast was about £10 Hope this helps Enjoy your stay
1 vote
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12345
"Only visited for afternoon tea so unable to comment on rooms"
"Avoid rooms at the front of the hotel at weekends"
"Be mindful the rooms next to 10 are noisy"
"My quiet room was situated on the 1st floor"
"Rooms clean, roomy & comfortable."
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PRICE RANGE
USD 65 - USD 201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure southampton centre dolphin hotel southamptonsouthampton dolphin hotel
LOCATION
United KingdomEnglandSouthampton
NUMBER OF ROOMS
99
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