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Mercure Southampton Centre Dolphin

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Traveller (432)
Room & Suite (153)
Dining (20)
Ratings and reviews
  • Excellent20%
  • Very good34%
  • Average25%
  • Poor13%
  • Terrible8%
Travellers talk about
“privilege room”(36 reviews)
“high street”(93 reviews)
“cruise package”(27 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Multilingual Staff
Wheelchair Access
Conference Facilities
Dry Cleaning
Housekeeping
4 Star Hotel
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive...
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Location and contact
The Dolphin 34-35 High Street, Southampton SO14 2HN, England
6.8 km to Eastleigh Airport
152 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,706)
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1,614 results
Traveller rating
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All reviewsprivilege roomhigh streetcruise packagecity centrethe hotel car parkstayed here for one nightfull englishcruise terminaldolphinswetherspoonsportannexdocksship
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1 - 5 of 1,614 reviews
Reviewed 3 days ago via mobile

Stayed here with my partner for 1 night. Was very impressed with the hotel. We had a privilege room, which was amazing. It was very clean and tidy and spacious. The only down side for me, was the fact I had very little sleep! Our...More

Thank Emma W
Response from mercuredolphin, General Manager at Mercure Southampton Centre DolphinResponded 2 days ago

Thank you for taking the time to share your experiences, and I am pleased that you enjoyed your overall stay with us. We are in the ideal location for anyone that wishes to visit the Ports, and in walking distance into the bustling historic town...More

Reviewed 3 days ago via mobile

Stayed here with my family on a southern coast tour. Public spaces are generally accessible for those on wheelchairs. Exception was the room I booked which had single and high step getting into the bathroom. My fault as I had assumed everything was levelled for...More

Thank mikeshw
Response from mercuredolphin, General Manager at Mercure Southampton Centre DolphinResponded 2 days ago

Thank you for taking the time to feedback following your stay with us. I am really pleased that you enjoyed your overall stay with us. I hope we have the opportunity in welcoming you back in the future. Kind Regards, Dan Wilson General Manager

Reviewed 4 days ago

Third visit to this hotel. Now think it needs a lot of TLC. Room was very small for 2 people. 2 fans needed to try to cool the room. Ironing board took most of wardrobe hanging space. Room was shabby and dirty. Walls and carpet...More

Thank yorkie104
Response from mercuredolphin, General Manager at Mercure Southampton Centre DolphinResponded 2 days ago

Thank you for taking the time to share your experiences with us. I have recently started my new role here at the Dolphin, so I would really appreciate to get your feedback on a one to one scale. If you would be so kind to...More

Reviewed 5 days ago via mobile

My sister and I have just stayed for one night in room 110 at this hotel and we were extremely disappointed. The fire doors on our floor we’re open and a door to a large store room was left open too which would be dangerous...More

Thank Fruitbat49_12
Response from mercuredolphin, General Manager at Mercure Southampton Centre DolphinResponded 2 days ago

Thank you for taking the time to share your experiences with us and I am sorry to read of all the issues that you had experienced. I have recently started my new role here at the Dolphin, so I would really appreciate to get your...More

Reviewed 6 days ago

I was lucky enough to be invited to the hotel's showcasing of their Christmas party in readiness for the frenzied bookings that will start once summer holidays are done. Dan, the Manager and his amazing team (thank you to Abi, Anza, Tibi & Lauren!) did...More

Thank Beccy D
Response from mercuredolphin, General Manager at Mercure Southampton Centre DolphinResponded 2 days ago

Thank you for taking the time to share your experiences with us. I am extremely pleased that you enjoyed your visit, and thank you for your kind words about the team and I. It was a pleasure in hosting, and I hope that we have...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 85 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Southampton
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 85 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Southampton
Room types
Suites, Non-Smoking Rooms
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Traveller (432)
Room & Suite (153)
Dining (20)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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goeffer
25 June 2018|
AnswerShow all 3 answers
Response from Souro S | Reviewed this property |
I doubt it. Although there is a bus stop next to the hotel, I only saw public buses use at that bus stop, meaning it is not served by shuttle buses. If you are staying at this hotel, you can ask them for help with the... More
0
Votes
Audrey H
21 May 2017|
Answer
Response from Kevin J | Reviewed this property |
Hi yes they have tea making faculties in the room, as I think the breakfast was about £10 Hope this helps Enjoy your stay
1
Vote
jackhoey
25 March 2017|
Answer
Response from The_Hatwoods | Reviewed this property |
Hi jackhoey. Yes, there is a lift in the main reception area to all floors.
0
Votes
Room Tips
"Get a privilege room, they are well worth the modest upgrade price."
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"I can only speak for the ground floor, it's pretty noisy."
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"Avoid the rooms which are NOT in the main building as doors slam and can keep you awake"
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"Ask for a large room, it may cost more but will be worth it."
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