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Mercure Southampton Centre Dolphin

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Mercure Southampton Centre Dolphin
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1,375 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
Walton-On-Thames, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for 1night in early Nov while waiting to go on a cruise For which the hotel is ideal placed The staff are good but the hotel needs to be updated I stayed here about 20yr ago with friend and apart from a paint nothing looks updated Really nice beds in the rooms and good food in the...

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Helpful?
Thank Keith N
SKELMERSDALE
Reviewed 2 days ago NEW

Only stayed 1 night on business. Room was on the side so was quiet. Comfy bed, clean, hot water with good shower. All I needed and reasonable price. Plenty of parking. You pay a fiver at reception for this. Thought breakfast was expensive so had that in Wetherspoons next door but one which opens at 7am

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Helpful?
Thank IAN B
Southampton
Reviewed 3 days ago NEW

We paid a discount price for the room, can't imagine how I would feel had I paid full price! The room we were allocated (119) was very small. Very small wardrobe, very difficult to access, very awkward set-up of the beds and side table. Bath tap very difficult to remove! Tumblers very flimsy, they cracked when used, all of it...

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Thank Pauline B
Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

I was at this venue for a wedding reception and I have to say the 2 functioning bars were grossly understocked, understaffed and generally not suited for the numbers booked. In most cases waiting up to 15/20 mins to get served downstairs and upstairs constantly running out of glasses and ice. I would not recommend this venue for any evening...

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Thank SouthamptonHospMan
London, United Kingdom
Reviewed 4 days ago NEW

This place is in need of serious TLC, it's certainly seen better days. Only redeeming feature are the very comfortable beds. Bedrooms at 60's boarding house style, along with the general feel of the place. Single glazing as well, in a very buzzing part of town (buses, parties, street cleaners etc). Very good secure parking (£5). Free wifi.

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Thank Toolbag
San Diego, California
Reviewed 1 week ago NEW

I only stayed two nights in this hotel and it served its purpose. I was alone so it was nice to be able to walk to the shops and entertainment at West Quay. I was able to check in immediately even though I was early. The bathroom and bedroom were a good size and I loved the bath and shower....

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1Thank Aukgalgg
Reviewed 1 week ago via mobile

The gluten free alternative to afternoon tea, at the Dolphin Hotel, was initially forgotten despite advising one person required gluten free, so after waiting about 20 minutes what I was eventually given was sandwiches and 3 meringue nests. I paid the same as everyone else and really wasn't impressed. Such a shame. The hotel let us decorate the room for...

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Thank Karen N
Reviewed 1 week ago

We had a double room and stayed for one night. The bathroom was mouldy, with according stench, everything looked not well maintained and when we wanted to eat something late in the evening we could only have sandwiches due to lack of ingredients. Kind staff, but overall poor quality and service.

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Thank Gabrielle S
Medford, Oregon
Reviewed 2 weeks ago

Had booked 2 shower rooms at this hotel for a band on tour. Looked like an interesting hotel with good food / bar options and a great location. I know that when our travel agent booked this he would have made it absolutely clear what the rooms were being used for - just for people coming in to take a...

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1Thank MarkakaGus
Reading, England, United Kingdom
Reviewed 2 weeks ago

Stayed here from Sunday 20th until 21st November with friends as doing the xmas market, well excellent from the min we checked in until we checked out. Our room 16 was of an excellent size plenty of room, nice size bathroom, added extra had a little happy anniversary gift on bed of coconut ice, which was really nice. Clean room,...

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1Thank cake123_69
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear cake123_69, Thank you so much for your 5* review. I am delighted to read your comments and am so glad you had an excellent stay with us. I will pass your kind words onto the team and we hope to see you again, maybe next Christmas? Kind Regards, Ed C

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 

Additional Information about Mercure Southampton Centre Dolphin

Address: 34 - 35 High Street, Southampton SO14 2HN, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $80 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Hotel Style:
#7 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Southampton Centre Dolphin staff and other travellers.
11 questions
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Questions? Get answers from Mercure Southampton Centre Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On a lower level I imagine, so that you don't have to navigate the levels and associated stairs.”
 of 5 bubbles Aukgalgg, 30 Nov 2016 | Read review
“Do not have room 308”
 of 5 bubbles Tony8653, 14 Nov 2016 | Read review
“Try to get the room from backyard.”
 of 5 bubbles , 12 Nov 2016 | Read review
“Ours was an upgrade room in an annexe and worth every penny”
 of 5 bubbles jenkodonny, 8 Nov 2016 | Read review
“Room 206 is small and suffers from kitchen smells. 207 a twin is larger.”
 of 5 bubbles CorkJetsetter, 1 Nov 2016 | Read review
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