We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Southampton West Quay Hotel

Save
Traveller (146)
Room & Suite (61)
Dining (7)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“west quay”(191 reviews)
“multi storey”(83 reviews)
“shopping centre”(143 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Wheelchair Access
Free Parking
3 Star Hotel
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile...
View all hotel information
Location and contact
96 Harbour Parade | West Quay, Southampton SO15 1BA, England
6.8 km to Eastleigh Airport
131 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,438)
Filter reviews
2,413 results
Traveller rating
1,377
749
187
50
50
Traveller type
Time of year
LanguageEnglish
More languages
1,377
749
187
50
50
Show reviews that mention
All reviewswest quaymulti storeyshopping centrecar parkdrop off pointmeal dealcruise terminalbuilding sitebuilding workco opthyme restaurantexcellent locationpre cruiseself serviceisle of wightgood nights sleepper day
FilterEnglish
Updating list...
1 - 5 of 2,413 reviews
Reviewed today

More

Review collected in partnership with premierinn.com
Reviewed 2 days ago via mobile

I found some sand in my bed!! Not sure who put it there but it wasn’t cleaned up before i came! I would not ever eat from there again; the food was raw and the fish was dead before i ate it!! Never come here!...More

Thank joeifs
Reviewed 2 days ago

I have been many times to this hotel and it is still my favourite in Southampton because of its helpful staff, good position and reasonable price. As usual the rooms are comfortable, clean and have good airconditioning. One slight disappointment is that arrival by car...More

Thank Mikestravelogue
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded 2 days ago

Dear Mikestravelogue, Thank you very much for your lovely feedback. We are pleased to hear that you found our rooms comfortable and our staff pleasant and helpful, and the hotel location and price good. I'm sorry to hear that you found the unloading and the...More

Reviewed 3 days ago via mobile

We had a bit of a problem at first with the room, as the previous people who had stayed had been a bit silly, but after speaking to the manager on shift (who was lovely) he gave us a full refund, drinks on the house...More

Thank Emilia B
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded 2 days ago

Hi Emilia B, Thank you very much for your lovely review. I am glad to hear that our manager on duty able to reslove and provide the best we can to make you feel brilliant and don't have any issues during your stay. Here at...More

Reviewed 4 days ago

More

Review collected in partnership with premierinn.com
Response from Joni C, Manager at Premier Inn Southampton West Quay HotelResponded 2 days ago

More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
USD 81 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Southampton
#2 Romantic Hotel in Southampton
#2 Family Hotel in Southampton
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 81 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Southampton
#2 Romantic Hotel in Southampton
#2 Family Hotel in Southampton
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (146)
Room & Suite (61)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Sandybay36
4 July 2018|
Answer
Response from IbizagirlWorcester | Reviewed this property |
Hi. Parking vehicle height limit is 2 metres, although you will find a carpark just before you get to the Premier Inn on the right hand side. Hope this helps.
0
Votes
Frederick C
27 June 2018|
Answer
Response from Amanda M | Reviewed this property |
The parking is in the multi storey car park for the shopping mall West Quay. There is disabled, mother and child parking and charging for electric vehicles.
0
Votes
Room Tips
"higher floors and rooms facing the shopping center are quiet."
Read review
"We were given room on the 3rd floor away from street noises"
Read review
"Self-Check In Kiosks are painful. Look for a friendly face."
Read review
"Unusually front rooms are quieter than back rooms. We've stayed in both."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing