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Highfield House Hotel

Traveller (35)
Room & Suite (36)
Dining (7)

About

Location
Cleanliness
Service
Value
Highfield House Hotel extends not just a fantastic hospitality towards you, but also a great accommodating environment with modern rooms, shower and flat screen TV’s. Located conveniently in the suburb of Portswood, Southampton, the Highfield House Hotel stands not quite far away from the city’s major sights. The site offers free parking along with free Wi-Fi in the hotel lobby and inside all rooms. The property is located just under 2 miles from Southampton City Centre, within easy access of the two M27 and M3 motorways nearby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast Available
Conference Facilities
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
32Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
642Reviews
78Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
Very good stay. Arrived for one night in a single room. Room clean comfortable warm and quiet. Staff courteous. Parking easy. Would recommend. Breakfast worth paying for - was very nice. Thank you Highfield house hotel staff.
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Response from PaulU372, General Manager at Highfield House Hotel
Responded 3 days ago
Dear FreyaHampshire, Many thanks for your kind comments and genuine review. I'm delighted that you had a very good stay with us and I will ensure that your positive comments are shared with the full team. It's comments like the above that encourage us to continuously improve and deliver. We appreciate you sharing your experience and hope to be able to welcome you back at the hotel again in the near future. Kind Regards, Paul Upton | General Manager
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Stayed in on New Years Eve. It was a comfortable twin room. The phone gadget in the room was a nice touch but didnt really need to use it. Only prob was the noise coming from the outside, although it was New Year, but it was also very noisy from the rooms next to us in the
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Response from PaulU372, General Manager at Highfield House Hotel
Responded 3 days ago
Dear kirkerska, Thank you for taking the time to share your views on your recent stay with us. I'm pleased the you found the twin room comfortable. I'm sorry that you experienced some street noise and noise from other guests during your stay, I've made a note of this. For future reference, please request a room facing the rear of the hotel which do tend to be slightly quieter than the front. We hope to have the opportunity to welcome you back again in the future. Kind Regards, Paul Upton | General Manager
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Stayed at this hotel for a couple of nights when visiting my daughter Whois at university in Southampton. Check in was smooth and I would say all the staff at this hotel were very pleasant and professional and were a great advert for the hotel. We stayed in room 303 which whilst
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Response from PaulU372, General Manager at Highfield House Hotel
Responded 3 weeks ago
Dear Guest, Many thanks for your review. The team and I appreciate you taking the time to leave a review and I'm delighted that you found everyone to be pleasant and professional. It's always pleasing to read when our guests recognise the efforts of the team. We do have very exciting plans to completely renovate the hotel which are in the final stages of planning at present. I'm sure upon completion, you will be delighted with the results. We hope to have the opportunity to welcome you back to the hotel in the near future. Kind Regards, Paul Upton | General Manager
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Have stayed here a couple of times when cruising from Southampton. We have parked our carfor 2 weeks on there car park. They will order you a taxi to take you to the port.The breakfasts are very good. Nice and clean place with friendly staff.
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Response from PaulU372, General Manager at Highfield House Hotel
Responded 4 weeks ago
Dear Dotmack, Many thanks for your positive review. We are delighted that you had a pleasant stay and that you enjoyed our breakfast offering. I will ensure that your positive comments regarding the cleanliness and friendliness of the team are shared with all. which will be an encouragement to continuously deliver. We look forward to welcoming you back again in the future. Kind Regards, Paul Upton | General Manager
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I arranged for a business guest to stay at this hotel, when they were ready to leave I drove them to the hotel and waited outside for a short time while they collected their luggage and then drove them to the station. I thought no more about it until I received a £100 parking
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Response from PaulU372, General Manager at Highfield House Hotel
Responded 2 Jan. 2019
Dear Guest, You appear to have posted your review twice under two separate accounts. As explained to your several times, there are over 10 signs in the car park which clearly state that you must register your vehicle in the hotel to prevent being issued with a parking penalty. As you failed to follow the simple instruction, the ANPR cameras automatically issued a penalty. You didn't contact me at the hotel until after you had paid the penalty and therefore, gave the hotel no opportunity to assist you due to your own error. I have cancelled the ticket for you and arranged for a refund, therefore, I don't really understand how you consider this to be unhelpful. We appreciate the feedback.
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Triple/Family Room
Long black hair dangling from underside of toilet bowl
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I don’t believe they offer parking for the duration of a cruise. The car park is a standard size for a smallish hotel. However, we didn’t ask the question so maybe contact them directly.
1 vote
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Does the hotel have a restaurant and/or a bar?
Hi there, the hotel does not have a Bar or Evening Restaurant. A selection of bottled drinks may be purchased from reception and there is a neighbouring restaurant and bar. The hotel does have a Breakfast room. Hope this information helps.
0 votes
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How far to the airport from the hotel ?
20 minutes by taxi (maximum)
1 vote
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How far are you from the city centre please?
Not sure where you call "city centre" but this hotel is pretty central (almost on doorstop of Uni) and about 2.5km from West Quay. Bus stops are very close by.
1 vote
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12
"Request a room on the low floor if stairs are an issue."
"Maybe avoid a room overlooking the car park on week days."
"Suggest you ask specifically for one that meets your needs."
"the rooms at the back are quieter & cooler (north facing)"
"Rooms away from the bar and the street are the quietest. My room was on the ground floor next to the parking lot, and it was quiet."
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PRICE RANGE
USD 85 - USD 165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
highfield hotel southampton
LOCATION
United KingdomEnglandSouthampton
NUMBER OF ROOMS
71
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