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DoubleTree by Hilton Southampton

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DoubleTree by Hilton Southampton
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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Cornwall, United Kingdom
Reviewed yesterday NEW

Mother and 3 daughters stayed here the room really is only equipt for 2 adults 1 child refreshments were predominantly aimed for 2 adults and an adult on a put you up which she didn't find comfortable. Staff were helpful and the hotel and it's layout was nice. Would stay again but maybe not 3 adults in 1 room

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ashlie W
St Neots, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

As Hilton Gold members we booked this very last minute for a quick stay in the Southampton area. First impressions outside looked like the building had been broken into round the back where the car park is, but this now appears to be the continuing work that Hilton are doing to the hotel. Maybe a sign saying something like "excuse...

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Helpful?
Thank Fleckie1974
About Hotel's Favourite Review
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Fleckie1974, Thank you for taking the time to review your recent stay with us. I noted your comments in regards to the on going improvements being made at our Hotel and within the grounds. I have placed your suggestion into our 'Tell Me Tree' box which will be reviewed by our Front Office team - I really appreciate your...

Godstone, United Kingdom
Reviewed yesterday NEWvia mobile

So started off a bit weird, check in was 3pm and arrived at 4pm to be told to wait 30 mins, thought that was a bit weird. Then our room didn't have any power at all and after a 2 hour drive it's not something we wanted to deal with but I want and go that sorted by being switched...

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Helpful?
Thank ThomasRule
Barry, United Kingdom
Reviewed yesterday NEW

I stayed at this hotel as part of a management conference. Some of our party found it difficult to find the hotel but I was taken straight to it by Sat Nav using the post code supplied by the hotel. There isn't much road signage for the hotel so keep your eyes peeled as you get within 1/4 of a...

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Helpful?
Thank Daryl R
Solihull, United Kingdom
Reviewed 3 days ago NEW

Overall my stay here was average in terms of experience. Dinner service was extremely poor, with waiters forgetting orders and not keeping guests updated. Long wait times and on departure I was overcharged as dinner was added on to my invoice twice.

Review collected in partnership with DoubleTree by Hilton
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Thank QSamah
Nottingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Where do I begin? I had actually been looking to book in at the Holiday Inn through Paulton's Park for my son's second birthday as we were attending Peppa Pig World and booking through them included two days in the park. When I called them due to an unrelated issue, they suggested the Hilton which surprisingly worked out cheaper so...

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Helpful?
Thank AndyDzuda
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear AndyDzuda, Wow, what a lovely review. Thank you for taking your time to write this. We are so pleased that you had such an enjoyable stay with us. Please do come back and see us anytime you wish for a free cookie :) Kind Regards, Richard Groome

Guildford, England, United Kingdom
Reviewed 6 days ago NEW

Spent two days over the weekend for a short break, easy checking in done on line, able to choose room number and location. Had a all inclusive deal which included 3 course evening meal. Food very good choice and served hot which was a nice touch. All staff very helpful and friendly. Room was a queen room size good with...

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Helpful?
Thank Paul R
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Paul R, Thank you for your time to write a review. We are glad that you enjoyed your evening meal with us and the refurbishments of the hotel. We take all of our guests feedback on board. Unfortunately, we decided not to keep our pool but as you are aware we a have a fantastic newly refurbished gym for...

Boise, Idaho
Reviewed 1 week ago NEW

We stayed here one night before our cruise last summer. Excellent hotel...great service, food and location. We ordered a taxi the night before to take us to the ship. Checkout was quick and efficient. There was a small discrepancy in the bill, but they took care of it quickly. I would highly recommend staying here!

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Helpful?
Thank Michelle M
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Hello Michelle M, Thank you for taking the time to write a review. We value our guests feedback and are very pleased that all of our hard work is paid off by lovely comments like yours. We do hope that you come and visit us again soon. Kind Regards, Richard Groome

Southampton, United Kingdom
Reviewed 1 week ago NEWvia mobile

This hotel is modern and lovely inside. It's just what you would expect from a Hilton. Service was great throughout the stay. Great restaurant on the ground floor. Rooms are clean each come with TVs and all your compliments. Located just off the M3 on the edge of Southampton, 10 minute drive to the city centre and close by to...

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Helpful?
Thank ISAACDCRDA
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear IsaacDccrda, Thank you kindly for your review. We are pleased that you had a pleasant stay with us and I am sorry to hear that you were double charged upon checkout and am glad you had this resolved. I will pass on your praise to the rest of the team. We do hope that you visit us again soon....

Bracknell, United Kingdom
Reviewed 1 week ago

Only stay one night but it was clean and comfortable. The check-in was efficient and the staff were both friendly, on check-in I was given a warm cookie, which was a nice touch (and quite delicious!). The room itself was clean, with all the necessary available, and the bed was comfortable.

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Helpful?
Thank alliei80
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear alliei80, Thank you kindly for taking the time to write a review for your stay with us. We are pleased to here that it was pleasant and appreciate your feedback. We hope to see you again in the near future. Kind Regards, Richard Groome

61 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about DoubleTree by Hilton Southampton

Address: Bracken Place | Chilworth, Southampton SO16 3RB, England (Formerly Hilton Southampton)
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $94 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Southampton 4*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com and Hilton EMEA so you can book your DoubleTree by Hilton Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Southampton Hotel Southampton
Hilton International Southampton
Southampton Hilton International
Hilton Hotel Southampton
Hotel Style:
#7 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Southampton staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Southampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not really any "good" views”
 of 5 bubbles 522AndreaW, 29 Jan 2017 | Read review
“Ground floor room 107 was nice with plenty of space to carry out work”
 of 5 bubbles EdinburghMonkey, 25 Jan 2017 | Read review
“We had a standard room, but there is a more luxurious choice too”
 of 5 bubbles GeoffLePage, 3 Jan 2017 | Read review
“We had queen accessible room on the second floor, excellent wet room shower”
 of 5 bubbles jonesrich693, 2 Jan 2017 | Read review
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