We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The staff were friendly and helpful, the room was lovely and nicely decorated but on the top floor with lots of stairs .
The breakfast was good and the hotel even provided an extra early breakfast for us on our second day when we had...More
Response from Reception1113, Manager at Florence HouseResponded 27 February 2018
Dear Donna, thank you for your lovely comments on Florence House Hotel.
We are pleased staff were able to assist you well, we take pride in the service we provide our guests and your kind comments have been passed to both The Florence House team...More
Booked in advance and was looking for a little more than we recieved. Room was a bit small. Fancy tissue in the top of holder but no tissues underneath. One hand towel so nothing for hair ? Boarder around bed not covered and showing signs...More
We stayed here for one night. The staff were excellent, friendly, welcoming and well informed on the local area. The welcome and staff were definitely what I would expect from a boutique restaurant. We didn’t use the room service facilities but there was a wide...More
Thank Michelle H
Response from Reception1113, Manager at Florence HouseResponded 16 February 2018
Thank you for taking the time to leave us a review. We are so pleased you found the hotel staff friendly and importantly knowledgeable about Portsmouth.
I'm sorry to hear that breakfast service was busy. We don't as a rule show guests to specific tables...More
Lovely little boutique hotel, staff couldn’t be more helpful! Rooms so clean and beautifully decorated. Great value for money, will definitely return! Breakfast was delicious and we also booked a massage in the room which was very good.More
Response from Reception1113, Manager at Florence HouseResponded 13 February 2018
Dear Anna, Thank you for your kind review.
We are very pleased that you enjoyed your stay and that you were able to enjoy one of the many in-room spa treatments our guests can book in advance to make the stay even more relaxing!
We had a lovely stay at Florence House! We were only there for one night but we're really impressed with the hotel and the service we received. Check in was prompt and welcoming - we got a parking permit for the road, the rooms were...More
Response from Reception1113, Manager at Florence HouseResponded 30 January 2018
Dear Miss Binks, thank you so much for such a lovely review!
We are pleased that you were well looked after during your stay and your kind comments have been passed onto the Florence House Team, we take pride in the level of service that...More