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Florence House

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Traveller (94)
Room & Suite (150)
Dining (26)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“cooked breakfast”(50 reviews)
“gastro pub”(28 reviews)
“sister hotel”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (758)
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Traveller rating
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15
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526
143
40
15
9
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All reviewscooked breakfastgastro pubsister hotelflorence armslovely hotelparking permitsea fronttop floorl'occitane toiletrieschain hotelscomfortable bedexcellent breakfaststayed one nightenjoyable staybeautiful roommercer groupstreet parking
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11 - 15 of 733 reviews
Reviewed 20 February 2018

The staff were friendly and helpful, the room was lovely and nicely decorated but on the top floor with lots of stairs . The breakfast was good and the hotel even provided an extra early breakfast for us on our second day when we had...More

Thank donna187429
Response from Reception1113, Manager at Florence HouseResponded 27 February 2018

Dear Donna, thank you for your lovely comments on Florence House Hotel. We are pleased staff were able to assist you well, we take pride in the service we provide our guests and your kind comments have been passed to both The Florence House team...More

Reviewed 19 February 2018

Booked in advance and was looking for a little more than we recieved. Room was a bit small. Fancy tissue in the top of holder but no tissues underneath. One hand towel so nothing for hair ? Boarder around bed not covered and showing signs...More

Thank Lorraine H
Reviewed 7 February 2018 via mobile

We stayed here for one night. The staff were excellent, friendly, welcoming and well informed on the local area. The welcome and staff were definitely what I would expect from a boutique restaurant. We didn’t use the room service facilities but there was a wide...More

Thank Michelle H
Response from Reception1113, Manager at Florence HouseResponded 16 February 2018

Thank you for taking the time to leave us a review. We are so pleased you found the hotel staff friendly and importantly knowledgeable about Portsmouth. I'm sorry to hear that breakfast service was busy. We don't as a rule show guests to specific tables...More

Reviewed 3 February 2018 via mobile

Lovely little boutique hotel, staff couldn’t be more helpful! Rooms so clean and beautifully decorated. Great value for money, will definitely return! Breakfast was delicious and we also booked a massage in the room which was very good.More

Thank annalou1224
Response from Reception1113, Manager at Florence HouseResponded 13 February 2018

Dear Anna, Thank you for your kind review. We are very pleased that you enjoyed your stay and that you were able to enjoy one of the many in-room spa treatments our guests can book in advance to make the stay even more relaxing! We...More

Reviewed 29 January 2018

We had a lovely stay at Florence House! We were only there for one night but we're really impressed with the hotel and the service we received. Check in was prompt and welcoming - we got a parking permit for the road, the rooms were...More

Thank ImmaBinks
Response from Reception1113, Manager at Florence HouseResponded 30 January 2018

Dear Miss Binks, thank you so much for such a lovely review! We are pleased that you were well looked after during your stay and your kind comments have been passed onto the Florence House Team, we take pride in the level of service that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Bar/Lounge
Restaurant
Details
Price range
USD 86 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Portsmouth
#4 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 86 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Portsmouth
#4 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
Room types
Suites, Non-Smoking Rooms
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Traveller (94)
Room & Suite (150)
Dining (26)
Pool & Beach (1)
Questions & Answers
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Conquerors
14 May 2017|
AnswerShow all 3 answers
Response from Reception1113 | Property representative |
Hello We offer free on and off road parking. There is no lift - please phone us for room advice so you can ensure a room that suits you
0
Votes
Teresa C
13 March 2017|
AnswerShow all 3 answers
Response from Reception1113 | Property representative |
Please contact the hotel
0
Votes
Room Tips
"Lower floors have less stairs"
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"Ask In advance for a quiet room. Ours was noisy people slamming doors and bedroom above each footstep heard ."
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"Quiet rooms, recently updated & very friendly"
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"Opt for an upper floor 'big' room!"
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