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Holiday Inn Express Portsmouth - Gunwharf Quays

Expedia.comUSD 116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Portsmouth - Gunwharf Quays
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1,209 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portsmouth - Gunwharf Quays
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Showing 1,169: English reviews
Burton upon Trent, United Kingdom
Reviewed 2 weeks ago

So my night of luxury at No Mans Fort got cancelled and we find ourselves in Gunwharf Quays for the night! Room fine, however next morning we saw the breakfast area had been renovated! The express breakfast advertised was anything but express! When we arrived for breakfast we sat down and got some juice and coffees! There were approximately 10...

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Helpful?
1Thank 504150Katie
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear 504150Katie, Thank you for reviewing your stay with us. We do appreciate constructive criticism as this helps us point out faults and solve the problems that lead to them. Since you stayed, we have discussed the issue with our catering manager, so this issue is avoided in the future. We hope to welcome you back again. Kind regards, Duty...

Reviewed 3 weeks ago

First time in Portsmouth and selected this via Booking.com. What a great location surrounded by shopping centre, other shops quayside restaurants and fast food outlets. So much to choose from Hotel was ideal and of a high standard both in presentation, staffing, rooms and breakfast. Tremendous parking facility under the shopping centre was included in the price

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Helpful?
Thank John C
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear John C, Thank your stay with us at the hotel. It is great that you found our location, food and staff to be of a great standard. It is always good to hear that our guests find the car parking a bonus. It really is such a great car park. We hope to see you again very soon. Kind...

Reviewed 3 weeks ago via mobile

This hotel is located in the famous Gunwharf next to the famous outlets and within a walking distance from commercial road.I will definitely come back. Staff behavior: 7/10 Location: 10/10 Cleanliness: 7/10 Bed: 5/10

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Helpful?
1Thank Faisal A
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Faisal A, Thank you for taking the time to review your stay with us at the Holiday Inn Express Gunwharf Quays. It is good to read that you enjoyed your stay and that you would come back again. We will be going through an upgrade of the bedrooms within the next few months, so the beds will be attended...

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Just returned from the holiday inn express in gun wharf quays, fantastic location just a short walk to the harbour, retail outlets and much more . Rooms comfortable and quiet too good breakfast and your parking is validated at reception happy days .

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Helpful?
Thank Nigel M
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Nigel M, Thank you for reviewing your stay at our hotel. It is our aim to make sure that our guests enjoy their time whilst staying with us and take advantage of our car parking and location, so it is great that you did all of that. We hope to welcome you back again soon! Kind regards, Duty Manager

Tamworth, United Kingdom
Reviewed 3 weeks ago

The location of this hotel is amazing, so close to everything but your not disturbed by anything. Rooms have everything you would expect, however there isn't an iron and ironing board in the room but one can be provided, which is no problem. Breakfast was good including the Grab & go idea which is handy. The hotel validate your car...

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Helpful?
Thank Tina F
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Tina F, Thank you so very much for taking the time to review your recent stay with us. It is wonderful to hear that you enjoyed your stay and our location and the food. It is our aim to give you the best stay we can. So thank you for complimenting our location. We hope to see you again...

Reviewed 3 weeks ago via mobile

Staying one night due to a meeting in Portsmouth in the morning. The room was clean and smelt nice. The bathroom was also very clean and neat. The staff where kind the odd time I saw them and helpful. The water in the shower was not hot but Luke warm at best so that was not pleasant. The temperature was...

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Helpful?
Thank JoshuaRedfern
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear JoshuaRedfern, Thank you for reviewing your stay with us. We are pleased that you found our staff helpful, so thank you for complimenting them. This will be passed along. Regarding the water pressure and temperature, we would have been happy to come and help you with this. The same with the thermostat in the room; we would have been...

Reviewed 4 weeks ago via mobile

Booked to stay here as a change to the usual hotel, hoping it would be better, given the increase in price. Room was okay, it had everything we needed for a family of 4 (young kids), although both were in the same sofa bed (not 2 separates). Not really a family room, just a room with a double sofa bed....

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Helpful?
Thank Tim G
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Tim G, Thank you for reviewing your stay with us. We are pleased that overall you enjoyed your stay, but we are sorry that you experienced a few issues whilst you were staying here. Regarding the lack of plug sockets by the bed, we are having an upgrade in the next few months so this will change. We would...

Bath, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed her for 3 weeks....staff extremely friendly and helpful. Rooms clean and tidy...breakfast....awful. scrambled egg must be powdered...sausages awful and beans are beans. Tv and kettle also didnt work in the room.

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Helpful?
Thank Matt S S
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Matt S S, Thank you for taking the time to review your stay with us. I am sorry to read that your kettle and TV were not working in your room. If you had notified one of our team on the front desk then we would have fixed the situation if we could, or move you to a different...

Reviewed 4 weeks ago

The hotel is only 10 minutes walk from the Historic Dockyard (Victory, Warrior, Mary Rose etc) in Gunwharf Quays, a plaza which has a plethora of places to eat, mainly chains. In many, showing your hotel card key gives you a discount, commonly 20%. Our room was clean and the bed comfortable, with tea making facilities (without biscuits). The bathroom...

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Helpful?
Thank ALAN R
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Alan R, Thank you for recently reviewing your hotel stay with us here in Gunwharf Quays. I am so happy to read that you enjoyed your time here and that you took full advantage of our free breakfast. It has recently been upgraded, so it is great to see that our guests are enjoying it to the full! Our...

Northumberland
Reviewed 4 weeks ago

Recently refurbed public areas with much improved breakfast - the build your own bap take away idea is great for when you are in a rush to get going. Another great thing is that the staff as usual offer 5 star service - stayed here many times when on business, most recently in April '17 and it wont be the...

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Helpful?
Thank Servicer
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Servicer, Thank you so much for complimenting our team here are the Holiday Inn Express Gunwharf Quays. It is so nice to read that our team made you feel comfortable and that you found their service to be 5 star. Our upgraded breakfast is fab and we are pleased that you agree. It is also great to read that...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $153 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the main square”
chrismE7582RC, 26 May 2017 | Read review
“higher floor best as can get outside noise”
clarkeegriswold, 23 May 2017 | Read review
“Get a room with a view.”
Hotfrog99, 19 May 2017 | Read review
“The rooms all seemed to be of a similar standard which was good. Ideal for 1 / 2 night stay for business in the area or weekend away.”
TerryP889, 17 May 2017 | Read review
“Overlooked the wharf, but during the summer, would probably be a bit noisy choose an inside room”
johncT8700ND, 5 May 2017 | Read review
5 of 5
Expedia.com
USD 116* /night
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HotelQuicklyUSD 152
Hotels.comUSD 115
Booking.comUSD 122
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Prices are for 1 room, 2 adults
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