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Holiday Inn Portsmouth

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Holiday Inn Portsmouth
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941 Reviews from our TripAdvisor Community

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Showing 910: English reviews
Reviewed 2 weeks ago via mobile

Situated close to the sea and city centre, this is a clean modern hotel. Stayed here several times whilst in the area for business. The rooms are clean and beds comfortable. I was on the top floor which was quiet despite being in a room near the elevators. I used the gym/pool facilities which are OK although the changing area...

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Helpful?
Thank Andrew T
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Andrew T, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all your positive comments regarding location and cleanliness. I will pass on all your feedback to the Restaurant Manager regarding the coffee machine and the coffee that didn't arrive, my apologies for this. I am pleased to her that you...

Oxfordshire, United Kingdom
Reviewed 2 weeks ago

Stayed here for 1 night as I was in the area on business. Room was confortable and clean. I ate in the hotel restaurant in the evening and at breakfast. Meal was OK and breakfast was plentuful. I had a few drinks in the bar in the evening, bar staff are painfully slow and drinks are expensive so I'd recommend...

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Helpful?
Thank monster4459
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear monster4459, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all your positive comments regarding the newly refurbished bedroom and food quality. I am sorry to hear that found service at the bar slow I will pass on your feedback to the Food & Beverage Manager. Regarding the carpark we offer...

Reviewed 2 weeks ago via mobile

Got to the hotel really late, receptionist was friendly, I really enjoyed the stay, came to this refurbished hotel, and can't complain, the room was clean, bed was very comfortable, bathroom had colour to it, very spacious, parking is free, the only thing which was not amazing was the breakfast, food was okay nothing special, would definitely come back.

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Helpful?
Thank NDM007
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear NDM007, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all your positive comments regarding friendly staff and comfortable bedroom. I am pleased that you enjoyed the newly refurbished bedrooms we have had lots of positive feedback from guests which is lovely to hear. I will pass on your feedback to...

Bracknell, United Kingdom
Reviewed 4 weeks ago

We tried the Holiday Inn having grown tired of the Queens Hotel across the common. It's nothing much to look at from the outside, but it's clean and bright inside. I particularly like the design thought that's gone into the bar and restaurant areas. The room we had was basic - a bit small - but comfortable. We had a...

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Helpful?
Thank Marc B
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Marc B, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your positive feedback regarding our bright newly refurbished bar and restaurant. I am pleased to hear that you found the staff pleasant and enjoyed the breakfast. I will pass on your comments to the Restaurant Manager regarding the...

Nottinghamshire, United Kingdom
Reviewed 4 weeks ago

Booked an executive room for 5 nights for my husbands birthday expecting to get the usual treats you get in an executive room, luxury bathroom, complementary bathrobes, slippers complementary fridge and tea tray. The bathrooms are dangerous, they are so small if anyone collapsed there would be no way you could get in to help them. l'm 5ft 7 and...

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Helpful?
Thank 837bev158
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear 837bev158, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback, without it we wouldn't be able to continually improve our standards. I am sorry to hear that the executive room didn't meet your standards during your recent stay with us. I will pass on all your feedback...

essex uk
Reviewed 4 weeks ago via mobile

Nice hotel friendly welcome at reception. There is a cafe & bar and a restaurant. Very efficient friendly service from both venues. I would certainly use this hotel again. Our room had a view of the Solent/sunset. I would ask for a high floor. The WiFi works well throughout the hotel.

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Helpful?
Thank chriskayessex
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Chriskayessex, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your positive feedback, it sounds like you thoroughly enjoyed your stay with us which is lovely to hear. I am pleased to see that you found our service efficient and I will pass on your kind comments back to...

Baslow, United Kingdom
Reviewed 5 weeks ago via mobile

Just refurbished and pleasant but small rooms bar/dining room big improvement on checking in we left two charge cards for drinks etc went to the bar very slow service and when asked to charge to room unable to do as we had not left any cards at check in ! at breakfast once again unable to find us at check...

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Helpful?
Thank david w
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear david w, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am pleased to hear that you enjoyed our newly refurbished open lobby. Please accept my apologies for the problems incurred at check in I will pass on your feedback to the Reception Manager. Thank you again and we look forward to welcoming...

Fordingbridge, United Kingdom
Reviewed 19 March 2017

I arrived at Holiday Inn, Southsea on Friday about 4pm. Reception was busy, but I saw my friends enjoying tea nearby so joined them for a cup. Afterwards I went to book in, only to be told that because I had not registered my vehicle within 20minutes of arrival I had now been reported for a £100 fine and there...

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Helpful?
Thank MikeHarley0305
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear MikeHarley0305, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am sorry to hear you were disappointed with your recent stay. I understand that we have contacted you directly regarding this complaint and are offering assistance for you regarding your pending fine. Thank you again for your feedback and again, please accept my...

Corby, United Kingdom
Reviewed 14 March 2017

Hotel and rooms have recently been refurbished. My room had been done to a very high standard and was light and airy. The bathroom had also been refurbished to a good standard but there were a couple of paint splashes on the floor. On this occasion I only stayed overnight, but the restaurant has also been upgraded since my last...

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Helpful?
Thank christophersawyer
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Christophersawyer, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback, without it we wouldn't be able to continually improve our standards. I am pleased to hear that you enjoyed our newly refurbished hotel and thank you for all your positive comments. I will make the Maintenance Manager...

Mansfield, United Kingdom
Reviewed 14 March 2017 via mobile

Staff were friendly, food was good, we had an executive room which to be honest is not worth any extra, parking can be a bit on the tricky side and gets quite difficult . Was undergoing a refurb so should be nice when completed

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Helpful?
Thank Jpbutton13
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Jpbutton13, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your kind feedback regarding good food and friendly staff. Customer service is extremely important to us so to hear these lovely comments makes all our hard work worthwhile. Please accept my apologies for the Executive bedroom not meeting your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $136 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portsmouth staff and other travellers.
5 questions
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Nuneaton, United Kingdom
7 months ago
London, United Kingdom
Telford, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Portsmouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some road noise from the rooms at front but not excessive.”
petersA5889RC, 21 Apr 2017 | Read review
“Ask for a sea view room to get a better view”
christophersawyer, 14 Mar 2017 | Read review
“Ask for a sea view”
  • What the...?
Bender_B_Rodriguez, 20 Dec 2016 | Read review
“Sixth floor for best views and executive room perks.”
marinerCoventry, 18 Dec 2016 | Read review
“All very standard, go cheap and eat elsewhere.”
Plashfacker, 7 Dec 2016 | Read review
5 of 5