We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citrus Hotel Cheltenham By Compass Hospitality (Formerly The Big Sleep Hotel)

Save
Traveller (157)
Room & Suite (170)
Dining (15)
You may also like
See all
Nearby Hotels
Overview
  • Excellent20%
  • Very good41%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“budget hotel”(84 reviews)
“car park”(64 reviews)
“town centre”(46 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Room Service
Bar/Lounge
Wheelchair Access
Conference Facilities
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (747)
Filter reviews
726 results
Traveller rating
152
286
159
85
44
Traveller type
Time of year
LanguageEnglish
More languages
152
286
159
85
44
Show reviews that mention
All reviewsbudget hotelcar parktown centresecure parkingdecent breakfastbeanshigh streetyogurtwhat it says on the tinplenty of hot waterbuffet stylegood sizeon site parkinggreat central locationwould stay againbreakfast roomtea and coffee
FilterEnglish
Updating list...
1 - 5 of 726 reviews
Reviewed 2 days ago

Friendly and helpful staff on reception. Room very spacious. Bathroom OK. When the hotel car park is full, use the car park around the block, 2 minutes walk. Breakfast room light and airy with attentive staff working very hard to keep everything clean and moving...More

Thank Geoffrey L
Reviewed 5 days ago

Stayed here for one night to break the journey back from Cornwall heading North. This is a clean, modern functional city centre pit stop hotel, no airs or graces but does what it says on the tin pretty well. It is right in the centre...More

Thank Debseleven
Reviewed 5 days ago via mobile

I must say this is a clean well run hotel will absolutely fantastic staff and a properly central hotel with its own secure parking They even block out disabled spaces for you personally if you need one and book ahead The only issue is that...More

Thank francesm624
Reviewed 1 week ago via mobile

We stayed in the Citrus hotel for a hen do on the 8th of June and we were not disappointed. This hotel is perfect location wise, as there are both pubs & clubs within walking distance, as is the centre of Cheltenham. The rooms were...More

Thank Rebecca B
Response from Citrus C, Manager at Citrus Hotel Cheltenham By Compass Hospitality (Formerly The Big Sleep Hotel)Responded 6 days ago

Dear Rebecca B Thank you for taking the time to write a review based on your recent stay at The Citrus Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you enjoyed elements of your recent...More

Reviewed 3 weeks ago via mobile

Clean, comfortable budget hotel. Friendly helpful staff. I have to admit I was surprised it was 3* and not 2* - there were only plastic chairs in the room, tge bed was a little hard and my room had a very dribbly shower. But there's...More

Thank Caroline R
Response from Citrus C, Manager at Citrus Hotel Cheltenham By Compass Hospitality (Formerly The Big Sleep Hotel)Responded 6 days ago

Dear Caroline R Thank you for taking the time to write a review based on your recent stay at The Citrus Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you enjoyed elements of your recent...More

View more reviews
Most Booked Properties in Cheltenham
See allSee all
About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Conference Facilities
Things to do
Bar/Lounge
Details
Price range
USD 69 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cheltenham
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 69 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cheltenham
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (157)
Room & Suite (170)
Dining (15)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
paul f
23 March 2017|
AnswerShow all 6 answers
Response from Citrus C | Property representative |
Good morning. We do have a small bottle and spirit bar in the Hotel, but we do not serve draught lager, bitter etc. The Town Centre is just a 2 minute walk from the Hotel where ther are plenty of bars for you to choose from.
1
Vote
haleyhope
10 February 2017|
Answer
Response from Citrus C | Property representative |
Check-in is from 3.00pm and check-out is at 10.30am on the day of departure. An ‘Early Guaranteed Check-in’ is available from 12 noon at a charge of £10.00 – subject to availability. Please contact Reception prior to your... More
1
Vote
gill766
30 January 2017|
AnswerShow all 3 answers
Response from Citrus C | Property representative |
Thankyou for your enquiry The replacemnt of the soft furnishings etc, has not yet taken place at The Big Sleep Hotel, Cheltenham
0
Votes
Room Tips
"Ask for a room that doesn't over look the main street as it can be noisy."
Read review
"ask for a room at the back- the view is not wonderful but it is a little more peaceful"
Read review
"All rooms much the same"
Read review
"Rooms on the higher floors are quieter, I'm informed."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing