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Citrus Hotel Cheltenham By Compass Hospitality

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Traveller (163)
Room & Suite (170)
Traveller (163)
Room & Suite (170)
Dining (15)
Overview
Wellington Street, Cheltenham GL50 1XZ England See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Room Service
Bar/Lounge
Wheelchair Access
Conference Facilities
3 Star accommodation
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (774)
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753 results
Traveller rating
162
291
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45
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LanguageEnglish
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162
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168
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45
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All reviews budget hotel car park town centre secure parking what it says on the tin decent breakfast beans high street yogurt good size hen do plenty of hot water on site parking breakfast room would stay again great central location tea and coffee
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1 - 5 of 753 reviews
Reviewed 2 days ago

firstly the staff are brilliant very helpful and have a personality, i stayed here 5 years ago when it was called the big sleep and by coincidence actually stayed in the same room and it is a shame to see how much it has deteriorated....More

Thank reema5306
Reviewed 1 week ago

The hotel staff are some of the most helpful I have ever stayed with. I stayed in this hotel for 2 weeks and have no complaints at all - ignore the negative reviews. The hotel is so accommodating and an especially big thank you to...More

Thank Rachel G
Reviewed 2 weeks ago

We stayed 2 nights here and I would say it has the ambiance (and smell) of a low cost hotel. But then, on the plus side, it is a low-cost hotel for Cheltenham! The location is excellent; convenient for the centre of town and its...More

Thank AlKronos
Reviewed 3 weeks ago

Myself and friend stayed in one of the twin rooms in Cheltenham on Saturday 20th October (Room 209). I was disgusted to see how dirty the bathroom was. We arrived at 10.30pm and only the night porter who opens the door was around by the...More

Review collected in partnership with compasshospitality.com
1  Thank 99chill
Reviewed 3 weeks ago

We have stayed with the Citrus in Cheltenham 4 times now and it is our first choice for a hotel. The service is fantastic and we love the rooms. More recently a lovely lady named Anna ensured that we had everything we needed by calling...More

Review collected in partnership with compasshospitality.com
Thank Hives93
Response from Citrus C, Manager at Citrus Hotel Cheltenham By Compass HospitalityResponded 3 weeks ago

Dear Hives93 Thank you for taking the time to write a review based on your recent stay at The Citrus Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you enjoyed your recent stay with us...More

View more reviews
About
Description
The Citrus Hotel Cheltenham is located in the Centre of Cheltenham. The hotel offers a choice of 59 bedrooms, 2 meeting rooms and on-site Bar. We offer great value for money, great customer service, More innovative design and an exciting experience away from home – whether you’re visiting us for business or leisure. The Citrus Hotel, Cheltenham prides itself on being simple and very modern, with a wide range of bedrooms and suites at different prices to suit everyone – from the businessperson or overseas traveler to families looking for a well deserved short break. Check out our great value short break offers and promotions – available to book direct. All bedrooms have flat screen TVs, broadband access*, WiFi*, room safes, hairdryers, complimentary tea and coffee making facilities, and the latest technology in inter-floor personal security. The Citrus Hotel, Cheltenham is dog-friendly and charges apply, please contact the hotel for details. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
59
Price range
USD 57 - USD 357 (Based on Average Rates for a Standard Room)
Also Known As
The Big Sleep Hotel Cheltenham
,
Big Sleep Cheltenham
,
Big Sleep Hotel Cheltenham
Location
United Kingdom > England > Cotswolds > Cheltenham
Hotel class
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
59
Price range
USD 57 - USD 357 (Based on Average Rates for a Standard Room)
Also Known As
The Big Sleep Hotel Cheltenham
,
Big Sleep Cheltenham
,
Big Sleep Hotel Cheltenham
Location
United Kingdom > England > Cotswolds > Cheltenham
Photos
Traveller (163)
Room & Suite (170)
Dining (15)
Business Centre & Event Rooms (15)
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Questions & Answers
Ask a question
Barbarad W
12 August 2018|
Answer
Response from Citrus C | Property representative |
If you are a staff member of Compass Hospitality UK, please speak directly with your GM regarding Hotel reservations and discounts available as they differ between the Hotels.
0
Votes
paul f
23 March 2017|
AnswerShow all 6 answers
Response from Citrus C | Property representative |
Good morning. We do have a small bottle and spirit bar in the Hotel, but we do not serve draught lager, bitter etc. The Town Centre is just a 2 minute walk from the Hotel where ther are plenty of bars for you to choose from.
1
Vote
haleyhope
10 February 2017|
Answer
Response from Citrus C | Property representative |
Check-in is from 3.00pm and check-out is at 10.30am on the day of departure. An ‘Early Guaranteed Check-in’ is available from 12 noon at a charge of £10.00 – subject to availability. Please contact Reception prior to your... More
1
Vote
Room Tips
"Executive Suite is great fun and the Pent House has a brilliant bath! Book direct with the website as the..."
Hives93
3 weeks ago
Read review
"try to be at the higher floors"
Angshu_Kolkata
27 Jun. 2018
Read review
"Ask for a room that doesn't over look the main street as it can be noisy."
Lollypop2910
2 Jan. 2018
Read review
"ask for a room at the back- the view is not wonderful but it is a little more peaceful"
402SueB402
16 Oct. 2017
Read review
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