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Central Hotel Cheltenham

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Central Hotel Cheltenham
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273 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Bristol, United Kingdom
Reviewed 1 week ago

DO NOT BOOK! Nothing short of a brothel. They have no staff working overnight and do not police who stays after a night out. Customer service is absolutely appalling and you cannot get hold of a manger and they do not refund for anything. Worst hotel I have ever had the displeasure of dealing with. Horrific.

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1Thank nicolagough
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

AVOID AT ALL COSTS. Kept awake all night with rowdy behaviour that staff allowed. Stank of sewage throughout! Shocking customer service. Would NEVER EVER stay again. We were one of many people to complain and lose a whole nights sleep. The hotel complaints team simply don't care!!!!! Disgusting!!!

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1Thank A TripAdvisor Member
glos
Reviewed 1 week ago

My partner booked the hotel for last night (26th November). We were staying in Cheltenham to celebrate our birthdays, and we wanted somewhere central. We booked online and payment was taken. Yesterday, my partner received a phone call from a male, requesting our credit card details, in case we damaged the room! My partner said he wasn't prepared to give...

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1Thank Chrissy19
Frome, United Kingdom
Reviewed 2 weeks ago via mobile

I booked a twin room for £49 which I was happy with. I stayed an unexpected 2nd night so tried to book another twin room but was told only a family room was available which was £65. However, I was given the same twin room. After asking for the difference refunded I was told i had been "upgraded" the first...

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1Thank FromeGunner
Doncaster, United Kingdom
Reviewed 2 weeks ago

Overnight stay, wanted somewhere cheap to stay in Cheltenham. Should have known what to expect with the price. There early, so luckily got one of the ten or so parking spots. Good location, 50yds from town centre. Clean, I suppose, the bathroom stunk of bleach, masking something maybe? Didn't sleep, too bad, made an early exit the morning after. Probably...

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1Thank SimonHaigh
Dublin
Reviewed 3 weeks ago

Stayed in the apts for the recent racing festival and apart from being too warm and a bit noisy on Saturday night,i could not fault the place.There was 11 of us and the the tree two bedroom apts suited us perfectly.Very central and plenty to do nearby.

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Thank taxifor4
Manchester UK
Reviewed 4 weeks ago

Only here on business. Noisy street outside with drunks from local bars making lots of noise in the early hours. Grim basement room. Generally clean and no smells. Very limited parking. We had to park on local streets. Staff were pleasant.

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Thank Cycling_Brian
Reviewed 4 weeks ago

Arrived in afternoon dropped bag off only stopping 1 night, went out to concert returned to room at 10:30pm, Smell of sewage from toilet room and then found floor was wet by other side of bed (urine), unable to offer us to another room(hotel full). So far have refused to return my money. I am calling environmental health in Cheltenham,...

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Thank Roger B
cheltenham
Reviewed 1 November 2016

Rented an apartment that was discribed as central to Cheltenham . Arrived at 4 pm to the room not being ready and a plumber try to fit a new toilet or the Sami flow in the room it stank to high heaven . Situated 20 minutes from the centre on bus . I was told to go to the Central...

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Thank capetownstormers
Bristol, United Kingdom
Reviewed 18 October 2016 via mobile

Stayed in apartment 8 Warwick place for one night - I booked it before reading reviews on here and tbh was dreading it after seeing some of the things people have written! But was more than pleasantly surprised. It was spacious, clean, lovely bathroom and shower, kitchen had anything you could need and the staff were perfectly friendly. We were...

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Thank keysjr

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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Cheltenham's most centrally located hotel. If you are relocating for work or traveling on a budget, our rooms provide an inexpensive stay without sacrificing quality or comfort. Trading as a self catering hotel. Excellently placed for high street shops, restaurants and nightlife, as well as being within walking distance of the bus and train stations. So if you are looking for a hotel in Cheltenham and don't want to pay expensive prices, give us a try. ... more   less 

Additional Information about Central Hotel Cheltenham

Address: 7-9 Portland Street, Cheltenham GL52 2NZ, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $68 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Central Hotel Cheltenham 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Cheltenham Central Hotel
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Questions & Answers

Questions? Get answers from Central Hotel Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go! Avoid”
 of 5 bubbles Chrissy19, 27 Nov 2016 | Read review
“Don't bother coming here”
 of 5 bubbles Cycling_Brian, 10 Nov 2016 | Read review
“Go to Cheltenham Affordable Accomodation”
 of 5 bubbles capetownstormers, 1 Nov 2016 | Read review
“Double ensuite”
 of 5 bubbles Happy_gb, 18 Oct 2016 | Read review
“Go somewhere else”
 of 5 bubbles 148hollyw, 4 Sep 2016 | Read review
5 of 5
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