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Jurys Inn Cheltenham

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Jurys Inn Cheltenham
Jurys Inn Cheltenham
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433 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Watford, United Kingdom
Reviewed yesterday NEWvia mobile

This was our second time to visit this hotel. Perfect stay once again. Had a quick and pleasant check in, got to our suite and already felt so relaxed. Loads of space, completely spotless and as for the bed, really wanted to take it home with me, best night sleep we had for a while. The bar is nice, with...

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Thank Bridget L
London, United Kingdom
Reviewed 3 days ago NEW

Quite an old building but the interior has been renovated and maintained to a very reasonable standard and everywhere was immaculately clean throughout. Bathroom was a little basic but more than satisfactory. Didn't have time to check out the leisure facilities. We found the room very warm (it was sub-zero outside) but couldn't locate the thermostat. Check in was very...

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1Thank 598Savile
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear 598Savile Thank you for leaving a review for future potential guests to review. We are truly happy with the 'five stars', and your very kind words. I hope that you will continue to use Jurys Inn when you are back in the Cheltenham area. Kind regards, Catriona Delaney

Twyford, United Kingdom
Reviewed 4 days ago NEW

As a business traveller, Jurys Inn staff were excellent when I needed to make a last-minute cancellation despite having already been up to my room on arrival. The stay was cancelled (before 2pm) without needing to pay, and she said she'd make sure the bottle of water I'd drunk was replaced and the room checked over. All other aspects of...

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1Thank B T
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear B T. Thank you so much for the 'Five stars', your review was a great read, and we are delighted with your comments. I hope that you will use Jurys Inn again, when you are in the Cotswold area. Kind regards, Catriona Delaney General Manager

Broseley, United Kingdom
Reviewed 4 days ago NEW

Have had a wonderful stay. Rooms are crisp clean, very comfortable beds and enjoy a really good nights sleep. The leisure facilities are an extra bonus with a superb pool heated perfectly. The staff are just wonderful. Love staying here.

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Helpful?
1Thank Carrol R
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Carrol R Thank you so much for such a lovely review - and for rating us 5 out of 5. What makes your review so good, is the kind words for our team here at the hotel, we are truly grateful for such excellent comments. If you do decide to return to our hotel, please feel free to drop...

London
Reviewed 4 days ago NEWvia mobile

We stayed here for two nights for our half term holiday. The hotel from the outside looks horrible but in the inside it is basic and clean. Upon arrival the staff at the desk were friendly, we also had a lunch meal and it wasn't anything special. So I wouldn't recommend the restaurant really. The room was nice but we...

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1Thank Redstar1000
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Redstar1000 Firstly, can I thank you for taking the time to leave a review after your recent visit with us. I am disappointed that we did not exceed your expectations, which I am truly sorry for. I will speak to my Housekeeping team, as your feedback will be taken seriously and addressed. I assure you our fresh fruit is...

Belgium
Reviewed 5 days ago NEW

The property is very well situated for visiting and sight-seeing the local area and farther afield. The room was superb and the amenities were excellent and staff were very friendly and helpful. We did not know there was a leisure centre otherwise we would have brought bathing costumes with us. All in all our stay represented great value for money...

Review collected in partnership with Jurys Inn
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Thank A4828LUstephenb
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear A4828LUstephenb What a lovely review and thank you so much for your kind words. I am sorry to read that you were unaware about our leisure facilities, I hope that on a return visit you will get to use our Gym and/or swimming pool. Thank you once more. Kind regards, Catriona Delaney

cornwall
Reviewed 5 days ago NEW

We were very happy staying at the hotel and would stay again. we also used the swimming pool and steam room and had a look in the gym, which looked ver nice. The staff were all very friendly and very helpful.

Review collected in partnership with Jurys Inn
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Thank brokenshire
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear brokenshire Firstly, I hope you had an enjoyable birthday celebration. Thank you so much for the 'Five Stars', we always enjoy receiving such lovely reviews. I do hope that you will be back again before the 19th birthday party! Kind regards, Catriona Delaney

London, United Kingdom
Reviewed 5 days ago NEW

Overall happy with our stay. Room was nice. Pool facility was a bonus. Good location. Close to Cheltenham. My daughter enjoyed it. Thought the bar food was a bit pricey and not that good so would stay again but may eat elsewhere next time

Review collected in partnership with Jurys Inn
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Thank 144oliverr
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear 144oliverr Thank you for the recent review of your experience of Jurys Inn Cheltenham. It is great to read that you enjoyed your stay in the main. Please should you return, I would be delighted to offer you 10% off Food and Beverage just contact me directly on the below email address. Hope to welcome you back again soon,...

UK
Reviewed 1 week ago via mobile

A slightly mixed bag. The reception was excellent - young lady on our arrival and lad in the morning. Both helpful, friendly and efficient. The front of house restaurant staff were the same - efficient and friendly - although the wait for our meal was rather long (45 minutes from order at 8 o'clock). My main and pudding were very...

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Thank Keswick
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Keswick Thank you for taking the time to leave a review after your recent stay at Jurys Inn Cheltenham. I am delighted to read that in the main, that you were happy and will return. We have already spoken to our Head Chef as to wait 45 minutes is very slow and will need to be rectified. When you...

London, United Kingdom
Reviewed 1 week ago

This isn't the sort of hotel we would normally stay in as we prefer smaller places, but we had a hotel voucher. It's a very good chain, the room was clean and comfortable, great bed, spotless bathroom, and high quality breakfasts (though the organisation of the latter was a bit disorganised)

Review collected in partnership with Jurys Inn
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Thank Johntimelord
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Johntimelord Thank you for taking the time to write a review on tripadvisor and giving the hotel five stars. We do pride our selves in ensuring our hotel is spotless as this is very important, which is great to see you observed this. I hope that you will continue to use Jurys Inn now going forward and if I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated just off Gloucester Road, our four star hotel in Cheltenham is just a short distance to the famous Cheltenham Racecourse (6 miles), city centre and Cheltenham Spa railway station (1.5 miles). Filled with heritage, this Regency town is less than a hundred miles from London and sits just outside the Cotswolds. Jurys Inn Cheltenham offers 122 stylish bedrooms newly designed in 2016. Each bedroom comes complete with large comfortable DREAM bed with crisp white linen, an en-suite bathroom with complimentary toiletries, flat screen television with Freeview, tea and coffee making facilities and free WiFi. The hotel also boasts amenities such as a stylish bar and restaurant serving classic dishes and light bites, 200 parking spaces (available at an additional charge), Juvenate Health and Leisure Club with steam room, sauna, tennis courts, a heated swimming pool, and fully equipped gym, all day Costa Coffee bar, and 15 Meetings and Events spaces catering from seminars to weddings and accommodating up to 400 people. ... more   less 

Additional Information about Jurys Inn Cheltenham

Address: Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $104 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn Cheltenham 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, JurysInn, Priceline and Travelocity so you can book your Jurys Inn Cheltenham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Thistle Hotel Cheltenham
Cheltenham Thistle Hotel
Hotel Style:
#4 Family Hotel in Cheltenham
#8 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Cheltenham staff and other travellers.
19 questions
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over a year ago
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6 months ago
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Questions? Get answers from Jurys Inn Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Very nice hotel at great price”
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