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Holiday Inn Express Cheltenham

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Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham
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640 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Carrick-on-Shannon, Ireland
Reviewed 6 days ago NEW

Overall from the Hotel Manager to all the Staff the Holiday Inn Group shuld be very proud that they have a wonderful premises in very capable and wonderful staff in Cheltenham! I will be staying here again!

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Helpful?
Thank jamescB6145TI
Management response:

Dear jamescB6145TI, Thank you for your great review of the hotel, it is wonderful to hear that you found all the staff to be welcoming and professional. Have a fantastic evening and we will see you again very soon. Kind Regards Luke Kent Guest Service Assistant

Reviewed 1 week ago via mobile

Holiday Inn Express is clean and close to the town centre. If you are staying in Cheltenham and are looking for a simple hotel then look no further. Clean and spacious rooms, buffet breakfast (average) and a reception run bar for a night cap. On the positive front the hotel provides access to the local DW fitness 2 min walk...

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Helpful?
Thank PhilOsh
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear PhilOsh, Thank you for leaving a review of our hotel, its good too see that you enjoyed the location and found everything to be clean. We hope you will come back and visit us again, but until then have a great day. Kind Regards Luke Kent Guest Service Assistant

Herefordshire
Reviewed 1 week ago

We had planned a one-night break to Cheltenham & wanted to stay at an affordable hotel in or near the Brewery Quarter. We chose the Holiday Inn Express because it was the only good quality budget hotel that would guarantee us a room with twin beds - and we're so glad we made this choice! The hotel staff were excellent,...

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Helpful?
Thank Louise_and_Lynn
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Louise_and_Lynn, Thank you for your excellent review, we are so proud that you found your stay fantastic and that you enjoyed the smart, clean rooms. We hope too see you again soon and that you have a great day. Kind Regards Luke Kent Guest Service Assistant

Reviewed 1 week ago

The staff were helpful upon check-in and the room clean except for questionable stains on the sofa. The bed was comfortable however I was woken very early in the morning (possibly 0430 hrs) by an aircraft flying overhead then the traffic noise started. As a result a really poor night's sleep and wouldn't stay there again. There were pairs of...

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Helpful?
Thank karl797
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear karl797, Thank you for leaving a review of your recent trip with us, we are glad that you found the staff helpful throughout your stay. I will pass on your comments about the stains on the carpet and the breakfast quality to my senior managers. We are not sure where the plane noises came from in the morning as...

Warwickshire, United Kingdom
Reviewed 1 week ago

Hotel has friendly staff there is no car parking at hotel but NCP the brewery next door and hotel gives you a 25% off voucher so worked out to be £10.50 for 24 hours. Close to the town walking distance and the brewery is new upcoming with a cinema bars and restaurants some of which give discount if you show...

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Helpful?
Thank Danielle6481
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Danielle6481, Thank you for leaving a review of our hotel, its great to hear you liked the location of the hotel and found the staff friendly. I do apologise for the disturbances you experienced within the night and hope this will not put you off from staying with us again in the future. I will also pass on your...

Wickford, United Kingdom
Reviewed 3 weeks ago

stayed for one night as close to business appointment next day, fast friendly checkin , its the usual good standard holiday in express, in my opinion far better value and comfort compared to the other budget chains, the room was large, clean, free good speed wifi, bar was quiet and friendly, breakfast the usual buffet, car parking is the NCP...

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Helpful?
Thank pherbert1
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear pherbert1, We are glad to hear that you enjoyed your stay and that you enjoyed the hotel facilities. We hope too see you again soon. Kind Regards Luke Kent Guest Service Assistant

Bristol
Reviewed 3 weeks ago

We arrived about mid morning and was surprised to find that our room had not been occupied and so was ready. The hotel is in an excellent position, with the town centre within a short walking distance. The room was light & spacious and the bed & bedding extremely comfortable. We did no eat in the hotel but choose to...

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Helpful?
Thank BristolProbey
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Hello BristolProbey, Thank you for such a fantastic review of our hotel its great too see you enjoyed the location of the hotel and the quality of the room. We would love to have you back at any time. Kind Regards Luke Kent Guest Service Assistant

Punta Gorda, Florida
Reviewed 4 weeks ago

This hotel is so close to everything that is great in Cheltenham. It is directly across from the Brewery, which has restaurants, bars, bowling alley, movie theater, etc. The location is an easy walk to the high street and more restaurants and pubs. The rooms are a bit on the small side but how much time do you really want...

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Helpful?
Thank Pilley85
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Pilley85, Thank you for your excellent review, we are really happy you enjoyed your stay and liked how close all the facilities were to the hotel. We are glad to hear that your problem was solved quickly and professionally. We welcome you back at any time. Kind Regards Luke Kent Guest Service Assistant

Greater London, United Kingdom
Reviewed 5 weeks ago via mobile

The hotel was in the ideal location for us and is surrounded by bars and restaurants (many of which give discounts for staying in this hotel which is a bonus). The rooms are basic but clean although our heating system wasn't working and was just pumping out cold air. The staff did offer to bring up a heater but we...

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Helpful?
Thank Jglo0813
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Hi Jglo0813, Thank you for leaving a lovely review of your recent stay, we are happy that you liked the location of the hotel and found the room to be clean. I will pass on your comments about the breakfast to my management team and we hope too see you again soon. Kind Regards Luke Kent Guest Service Assistant

Reviewed 13 January 2017 via mobile

Stayed numerous times over the last 7 years. Rooms are ok but tend to become stuffing in summer. Breakfast was awful in the past, it has improved but is still not good enough. Close the the centre of town parking is around £10-£12 per night.

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Helpful?
Thank Alec M
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear Alec M, Thank you for coming to visit us again and leaving a review. We are pleased you like the location of the hotel. We are still continuing to improve our express start breakfast and this can take a while as we want everything to be perfect so hopefully you will be back again soon to see the new...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
AWARD WINNER - 'Hotel of the Year 2012' Award!We welcome you to the award-winning Holiday Inn Express Cheltenham hotel, opposite The Brewery complex. This exciting hotel is perfectly located in Cheltenham Town Centre, and is a short journey from Cheltenham Racecourse. Cheltenham is a beautiful spa town located in the heart of The Cotswolds, famous for its horse racing, Regency heritage and architecture. Easy access to the hotel via M5, Junction 10, and 1 mile to Cheltenham railway station and 50 miles to Bristol Airport. Holiday Inn Express Cheltenham hotel offers 132 air conditioned en suite bedrooms with modern facilities including high speed internet access and WIFI. All room rates include Complimentary Continental Buffet Breakfast. Guests have free use of health facilities at Fitness First, along with up to 25% off food at well known branded restaurants opposite the hotel. NCP car parking is available adjacent to the hotel. ***Don't forget to book now for this years Summer Festivals in Cheltenham***. Getting out and about, see Cheltenham, the Cotswolds, Cheltenham Racecourse, the Cotswold Wildlife Park, Westonbirt Arboretum, Sudeley Castle, Slimbridge Wild Fowl Trust and the Forest of Dean. So whether you re visiting Cheltenham for meetings, business or pleasure, you will receive a warm welcome at the Holiday Inn Express Cheltenham hotel. ... more   less 

Additional Information about Holiday Inn Express Cheltenham

Address: 33 Dunalley Street, Cheltenham GL50 4AP, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $97 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cheltenham 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, IHG and Booking.com so you can book your Holiday Inn Express Cheltenham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Hotel Style:
#9 Romantic Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cheltenham staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cheltenham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to arrange a room away from the busy road out the front of the hotel”
 of 5 bubbles karl797, 6 Feb 2017 | Read review
“Rooms Away from road”
 of 5 bubbles Danielle6481, 6 Feb 2017 | Read review
“Rooms facing the road can be noisy if you open the window. The back side of the hotel is quiet but somewhat dark in my opinion.”
 of 5 bubbles Pilley85, 17 Jan 2017 | Read review
“High floor at the rear of hotel.”
 of 5 bubbles RichardB303, 9 Jan 2017 | Read review
“The quietest rooms are at the back of the hotel.”
 of 5 bubbles 521nigela, 16 Dec 2016 | Read review
5 of 5