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New Steine Hotel

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599 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Northamptonshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Stayed here for 2 nights Room was large and bed comfy however not sure how this hotel has a 4* rating No double glazing so quite noisy but more of a concern was the fact that the room was damp with paint peeling off. Cooked breakfast was served cold on both days. Staff were friendly and helpful but overall wouldn't... More 

Helpful?
Thank earley61
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear earley61, Thank you for staying with us last week and we appreciate your fair feedback here. As discussed in our direct correspondence, we will indeed be reviewing our pre-authorisation system in order to make it more customer friendly in the future and we are only sorry that on this occasion it has dampened your experience with us. As mentioned... More 

Faversham, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Hotel was good.Rooms were a nice size, bathrooms abit small,lovely sea views.Beds were comfortable. Staff were friendly and helpful.Carrying luggage upstairs,arranging an early breakfast.Storing our luggage,all day,after check out,no extra charge. Breakfast delicious.Would not hesitate in returning.

Helpful?
Thank swills503903
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear swills503903, Thank you very much for your kind and positive feedback, the team are delighted to hear that we were able to make your stay so enjoyable. We look forward to seeing you again and please don't hesitate to contact us directly for any future bookings, in order to benefit from our returning guest offers. Kind Regards. More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 October 2016

A quick and efficient booking in process. Helpful staff with a genuine desire to be helpful to their customers. Rooms had a lovely sea view, nice en-suite with toiletries available. A nice grassed area in the square with parking available on the streets nearby. A fantastic breakfast is included in the price, offering continental or a cooked English breakfast with... More 

Helpful?
Thank Christine C
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Christine C, Thank you very much for your kind feedback and it is a delight to hear that you enjoyed your visit. We hope to see you again soon and please don't hesitate to contact us directly for future bookings. Kind Regards. More 

Toronto, Ontario, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 October 2016

I absolutely loved this hotel. We had been traveling and staying in a different hotel almost every night and this was the first hotel where I felt really comfortable. The staff are really nice here and we were able to check in early. The room was very nice and clean and had everything you would need. The bathroom even had... More 

Helpful?
Thank Carly R
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Carly R, Thank you very much for your positive feedback and we are delighted that you enjoyed your stay so much. Unfortunately it is true that parking in Brighton can be difficult and there are very few hotels who have the privilege of a car park. We do however provide parking vouchers at £8.00 per 24 hours which allow... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2016

Got upgraded to 3 beds with sea view. Nice breakfast with lots of choice. Very helpful and friendly staff. Good size bedroom but very small bathroom , not very good sound proof but I can understand for an old building . Clean hotel but not under our bed ( old sock found). We didn't use the restaurant for the evening... More 

Helpful?
2 Thank Virginie1461
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Virginie1461, Thank you very much for staying with us recently and for your kind feedback. We have informed our housekeeping team of the misgivings found during your visit so that we can ensure that it does not happen again. Nonetheless we are happy that you enjoyed your stay and look forward to seeing you again soon. Kind Regards. More 

Billericay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

The New Steine Hotel is in a really good location right in the centre of Brighton. Parking was ok, but on a meter, which needed immediate topping, as Wardens were constantly checking! The Hotel itself was again ok, we were on the top floor - a lovely sized family room. Unfortunately there was no heating in the rooms, and at... More 

Helpful?
Thank Suzanne F
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Suzanne F, Thank you for staying with us this month and we are very happy to hear that you enjoyed both our family rooms and our award winning breakfast. We are very sorry that the issue surrounding the temperature in your room was not addressed during your stay and sincerely hope that this did not detract from your overall... More 

Wales
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 October 2016 via mobile

We've just checked out from the hotel today and overall we were very pleased! The staff were helpful and friendly, the rooms clean and the breakfast delicious. The location is great for exploring Brighton - the pier is a couple of minutes down the road, the Lanes are about a 10 minute walk and the BA i360 is approximately a... More 

Helpful?
Thank Rhili
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Rhili, Thank you very much for your positive feedback and we are delighted to hear that you enjoyed your stay with us. Often it is the case that we can offer much more competitive deals when booking direct and so we always encourage prospective clients to call or email us for quotes. We have a very exciting refurbishment plan... More 

sussex
Level Contributor
140 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 October 2016

We have both eaten and stayed here. A wonderful experience. Specialising in a French menu. Beautiful food. And so it was this time - but served on cold plates! None of us could finish this wonderful offering because it became cold before we could finish. When we mentioned the problem, they couldn't have been more apologetic, offered to re-place the... More 

Helpful?
Thank NEIL A
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear NEIL A, Thank you very much for your kind feedback and we are delighted to hear that you will be visiting us again, despite the misgivings from your last meal. Please rest assured that your comments have already been fed back to the kitchen and management team, so that we can ensure to address this concern for the future.... More 

Level Contributor
6 reviews
Reviewed 14 October 2016 via mobile

Rude staff , silicone holding Ill fitting Taps toilet door wouldn't close , musty smell throughout the place , mouldy fruit and one small bottle of water for a double room , worst hotel ever , nothing like the pics online

Helpful?
Thank Marios A
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Marios A, Thank you very much for staying with us last month and we appreciate that both you and your wife have taken the time to share your thoughts separately here for others. Client feedback both positive and negative is very valuable for us to consistently maintain standards and meet expectations. As was mentioned in your wife's previous review,... More 

Newcastle, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 October 2016

Worst hotel i've stopped in for a long long time. Myself and 5 friends stopped here at the beginning of October. Once checked in we were taken to our rooms in the attic by a very friendly staff member. One of our party was given a single room on he floor below us which he said was comfortable whilst our... More 

Helpful?
1 Thank Philip M
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Philip M, Thank you for taking the time to comment on your recent stay with us and we are very sorry to hear of the issues occurring during your visit. Please rest assured that all of the concerns raised have now been dealt with and we can only apologise if they had a negative effect on your experience. Kind... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The New Steine Hotel is an elegant and fashionable five-storey Georgian Townhouse in central Brighton. With a modern design of hotel that exudes warmth and style, a cheap boutique hotel right in the heart of Brighton city centre, with a hint of French influence, the New Steine Hotel offers exceptional value and cheap rates comparable to most hotels but retains the same level of service as any more expensive hotel in Brighton. New Steine Hotel's facilities and budget are suited to both business travelers and tourists alike who want a hotel in Brighton at the right price.New Steine Hotel is a boutique hotel right in the cultural centre of Brighton. Within a short walk of the hotel are the Royal Pavilion, the Brighton Museum and of course, Brighton Pier and Beach. We would class ourselves as a boutique hotel. Why boutique? Well, we are a small hotel with a difference, offering a personal service at reasonable prices. Contemporary, with lasting appeal, a statement in design that exudes warmth and style, delicious French food, wines and drinks, impeccable service 24 hours a day and original art all around you - The New Steine Hotel is all these things, and more.From the moment you walk through the door to our boutique hotel you are pampered and welcomed. Upon check-in your assistant walks you to your room and explains all the facilities your room has to offer. Throughout your stay staff are on hand to assist with any query you may have, and on check-out (after a hearty breakfast, of course), we will ensure you an efficient and memorable departure, wishing you a pleasant journey and hoping you return again soon. A personalised concierge service is at the guests' disposal 24 hours a day for all requirements and needs and each of the bedrooms has been designed to incorporate comfort with modern needs. ... more   less 

Additional Information about New Steine Hotel

Address: 10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: $82 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Steine Hotel 4*
Number of rooms: 20
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from New Steine Hotel staff and other travellers.
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Questions? Get answers from New Steine Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury prices but at best Mid-range”
 of 5 bubbles earley61, 22 Nov 2016 | Read review
“Rooms with sea view”
 of 5 bubbles swills503903, 21 Nov 2016 | Read review
“If you go for a Superior you have a sea view.”
 of 5 bubbles F691DCchristinec, 30 Oct 2016 | Read review
“A lower level room.”
 of 5 bubbles 216suzannef, 24 Oct 2016 | Read review
“Go for an upgrade”
 of 5 bubbles downlandsWorthing, 22 Oct 2016 | Read review
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