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Hotel was reasonably priced and well located for trip. The decoration was tired however acceptable for the cost. Sadly in the two nights I spent there, the rooms in my immediate vicinity were occupied by young Americans visiting for a religious conference. During the night...More
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 3 weeks ago
It is always disappointing to learn when a guest endures a disturbed nights sleep. Clearly the circumstances you describe need to be investigated fully as the hotel has stringent policies in place. It is not clear if you requested a different room?
More positively and...More
I often spend weekends in Brighton and am looking at deals now but I stayed there last year for work and can't believe that people are giving such positive reviews. It's run down and when we drove into the car park (what turned out to...More
Thank Anjana G
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 5 weeks ago
This review is disingenuous as the guest car park is clearly sign-posted and in super condition,so while it is unfortunate this so called patron initially went to the staff area, we do not really see what this has to do with anything. It constitutes no...More
We had been looking forward to our stay away in Brighton and this experience was simply awful.
We arrived to find filthy soiled boxer shorts and a dirty towel in our bathroom and stained sheets on one of the beds. Filthy skirting boards in the...More
4 Thank Bigtangle
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 17 April 2018
In our opening remarks we should say that hotels operate in a highly transparent and competitive marketplace where pricing is dynamic and sensitive to fluctuation in demand. Verily the Brighton Marathon is one of the highlights of the year when the City will be at...More
This hotel suits me. It is close to my daughter, is reasonably priced and has good car parking nearby.
The hotel has been tarted up a bit since my last stay - new bathrooms and the car park has been surfaced.
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 21 February 2018
We appreciate your loyalty and for visiting us from lovely Jersey. Clearly there were some issues with your stay for which we apologise; in this regard your feedback is much appreciated. Hopefully your overall time in Hove was enjoyable, seeing your daughter and we are...More
My wife and I stayed here over the Christmas period. We were met by very happy and friendly staff. Unfortunately the room was a let down. It was quite comfortable and warm but was in need of some tlc. There were stains on the ceiling...More
Response from SteveT258Hove, Manager at The Courtlands HotelResponded 30 December 2017
Thank you for visiting us over the Festive period and for your review. We are glad overall you enjoyed your stay and would return. We are working our way through the bedrooms to make the sort of improvements you describe as well as investing heavily...More