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Jurys Inn Brighton Waterfront

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#15 of 44 Hotels in Brighton
Certificate of Excellence
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1 room 2 adults 0 children
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3,226 Reviews from our TripAdvisor Community

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Showing 3,157: English reviews
Maidstone, United Kingdom
Reviewed 3 July 2016

The room was comfortable and clean with all facilities you would expect. Ours had recently been refurbished and whilst this was good there were a couple of minor issues. Firstly on reading the guide to room service etc., we realised the room didn't have a telephone! This didn't matter too much until. on our second night, there was a fire...

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Helpful?
Thank doverrog
Macclesfield, United Kingdom
Reviewed 3 July 2016

I stayed at the Jury Inn Waterfront for 3 nights with my boyfriend and on arrival we were greeted by an unfriendly receptionist. After travelling for a gruelling 6 hours on the train, it was probably not the welcome we wanted to start off our trip in Brighton. She was impatient and came across as a rude character, she didn't...

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Thank Jennifer L
BrightonSmile, Guest Relations Manager at Jurys Inn Brighton Waterfront, responded to this review

Dear reviewer, Many thanks for your review. I was sorry to read about your experience and I would like to, once again, apologise for your experience. I emailed you yesterday regarding this matter and I am looking forward to your reply. (Jerome_pesenti@jurysinns.com) Kindest regards, Jerome Pesenti Guest Relations Manager

Reviewed 2 July 2016 via mobile

We fancied a Friday night break to end the week.. On arrival it turned out that I'd booked the Thursday night by mistake. The guy at reception was fantastic and was able to sort this out for me without me being out out of pocket. The room was great and all the team working at this hotel were great and...

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Helpful?
Thank Richard B
BrightonSmile, Guest Relations Manager at Jurys Inn Brighton Waterfront, responded to this review

Dear reviewer, Thank you for your review following your stay at the Waterfront. I was delighted to see that you had enjoyed your experience with us and that you enjoyed our great views and location. I will make certain to pass on all your comments to the rest of our team. We all look forward to welcoming back at the...

Maidenhead, United Kingdom
Reviewed 2 July 2016

We arrived at midday and we're told quite abruptly, check in is not until 2.00, whilst we realised this, we thought we would see if the room was ready and if not we would wait, we felt the rudeness of the receptionist was unnecessary. First room we were given was very disappointing, it was certainly in need of some serious...

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Thank Croch36
BrightonSmile, Guest Relations Manager at Jurys Inn Brighton Waterfront, responded to this review

Dear reviewer, Thank you for your reviewing the Waterfront. I was sorry to read about your experience and I will in touch with you shortly. I would like to wish you a great day and send you my kindest regards, Jerome Pesenti Guest Relations Manager

Chichester, United Kingdom
Reviewed 1 July 2016 via mobile

Me and my mum stayed here and was very good. The only downside was that the pillows were not particularly comfortable and the spare pillows didn't have cases. Also, the towels smelt slightly musty but that was soon resolved which was good. A very good stay.

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Thank SophaPalace
BrightonSmile, Guest Relations Manager at Jurys Inn Brighton Waterfront, responded to this review

Dear reviewer, Thank you for your review. I was delighted to read that you had enjoyed your experience with us. We are providing additional pillows which are situated in the wardrobe. I am sorry that this was not pointed out to you. Please be assured that all your comments will be passed on to the rest of the team. We...

Amsterdam
Reviewed 30 June 2016

I did not book this hotel, it was booked as part of a trip. Upon arrival there was confusion over the booked 3 nights, reception could only vouch for the 2 nights. Odd reply from lady at reception and we went up to our room, not knowing if we could stay the full 3 nights or not. Room was at...

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3Thank BarbarellAmsterdam
BrightonSmile, Guest Relations Manager at Jurys Inn Brighton Waterfront, responded to this review

Dear reviewer, many thanks for reviewing the Waterfront. I was really sorry to read about the issue that you experienced with us and I would like to sincerely apologise for that. if you wish to contact to contact those matters further, please do not hesitate to email me on Jerome_pesenti@jurysinns.com. We all look forward to welcoming back at the Waterfront...

London
Reviewed 30 June 2016

I stayed at this hotel when it was part of the Thistle group of hotels . Its position is brilliant and if you have a sea facing room the view is second to none although there are no balconies. The room itself was functional and clean though the bathroom was dated and the shower gel etc were of poor quality....

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Thank SDG6
BrightonSmile, Guest Relations Manager at Jurys Inn Brighton Waterfront, responded to this review

Dear reviewer, Thank you for your review. I was pleased to see that you had enjoyed most aspects of your experience with us. I will ensure that all your comments are passed on to the rest of our team. We all look forward to welcoming back at the Waterfront I would like to wish you a great day and send...

Brighton, United Kingdom
Reviewed 30 June 2016 via mobile

Fantastic location, excellent atrium, ideal for business meetings. Last time I visited with clients I got a wrong bill for approx. 45 pounds. I complained on the phone on returning home but I was told there was no way sth like that could have happened. Very disappointing.

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Thank AndrewBetsis
Eastbourne, United Kingdom
Reviewed 30 June 2016

Seriously good Hotel.. great service, lovely staff, good rooms and great food!! I have stayed at this Hotel before and I have never been disappointed. You get the impression that the staff really love being there.. Nothing is too much trouble.

Review collected in partnership with Jurys Inn
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Thank X1806ZKrobertb
Manchester, United Kingdom
Reviewed 30 June 2016

Only a one night- whistle stop visit to Brighton. On arrival we found there was a height restriction on the car park. We have a 4x4 and couldn't get in. Just feel there should be a warning about this. We booked the hotel as it had own car park. Ended up parking 1 mile away in NCP costing us £27....

Review collected in partnership with Jurys Inn
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Thank robinbB6365RO

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Brighton is a vibrant and eclectic seaside city, known for its relaxed atmosphere, and Jurys Inn Brighton Waterfront is the perfect reflection of the vibe in this colourful place. If you are looking for a seafront hotel that is just minutes from the famous pier and close to some of the region's best shops and theatres, then Jurys Inn Brighton Waterfront is ideal. Jurys Inn Brighton Waterfront has 210 elegant, air-conditioned bedrooms including deluxe rooms and a penthouse suite, many with wonderful sea views. The hotel also boasts great amenities such as 24 hour room-service, Juvenate Health & Leisure club with indoor pool and beauty treatment rooms, stylish restaurant and bar serving classic delicious dishes throughout the day, an all day Costa Coffee bar, underground secure car park (available at an additional cost) and 9 flexible meetings and events spaces, which can cater for special events such as weddings and can accommodate up to 400 people. The hotel borders onto the famous Lanes, a unique shopping area, and overlooks Brighton beach. ... more   less 

Additional Information about Jurys Inn Brighton Waterfront

Address: King's Road, Brighton BN1 2GS, England (Formerly The Waterfront Hotel)
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: $141 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn Brighton Waterfront 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Thistle Brighton Hotel Brighton
Brighton Thistle Hotel
Brighton Hotel In Thistle
Brighton Hotel Thistle
Thistle Hotel Brighton
Hotel Style:
#5 Family Hotel in Brighton
#6 Luxury Hotel in Brighton
#7 On the Beach Hotel in Brighton
#8 Business Hotel in Brighton
#10 Romantic Hotel in Brighton
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Brighton Waterfront staff and other travellers.
32 questions
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Norwich, United Kingdom
9 months ago
over a year ago
6 days ago
London, United Kingdom
Manchester, England, United Kingdom
over a year ago

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Questions? Get answers from Jurys Inn Brighton Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south have a full sea view. Rooms on the west side of the hotel have a partial sea view.”
 of 5 bubbles NTFB, 22 Feb 2017 | Read review
“All rooms are good”
 of 5 bubbles plumpty, 18 Feb 2017 | Read review
“Sea view rooms best”
 of 5 bubbles BrianD95, 13 Feb 2017 | Read review
“Ask for a sea view or Bartholomew Square view”
 of 5 bubbles BrightonBandleader, 13 Feb 2017 | Read review
“All rooms are very good but most will not have a fantastic view”
 of 5 bubbles angus3250, 10 Feb 2017 | Read review
5 of 5