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The Willows

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177 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Sydney, New South Wales, Australia
1 review
Reviewed 19 October 2016

A great hotel to use as a base to explore and enjoy Brighton. We booked v last minute and the off street parking was a god send. The beds were very comfortable and the interiors of the rooms really stylish and relaxing. Proximity, it's closed to the seafront and town but far enough away that you're not disturbed by the... More 

Helpful?
Thank Sarah R
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 September 2016 via mobile

We stayed for one night at this accommodation on the way to Kent. Our room was clean and tidy with ensuite bathroom. Joshua, the manager welcomed us. He was very helpful and recommending places to eat etc. The location is great too. 2 mins walk to St James's street. Highly recommended.

Helpful?
2 Thank Cenang
London, United Kingdom
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 September 2016 via mobile

We have booked the room as a last min trip to Brighton;the room very small;the toilet seat broken(as I saw a picture of the room I stayed in,the toilet seat is broken since Feb2015😳....shocking! )The place is under refurbishment so you have dust all over the place;the bed,I have to say was clean and comfy;tea& coffee facilities poor and never... More 

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Thank All S

Travellers are raving about these Brighton hotels

Poole, United Kingdom
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 September 2016 via mobile

We booked The Willows as a last minute night away to Brighton. The property is still being refurbished but the room we had was finished and had a fab view over the sea front and Brighton Pier with a perfect window seat to enjoy it from. The staff were really helpful and always on hand if we had any queries.... More 

Helpful?
Thank Missy_Kayles
Channel Islands, United Kingdom
1 review
Reviewed 19 September 2016

How this hotel was able to be open I just don't know. I would have been better sleeping in a tent! It was tatty - obviously with decoration in progress but I was not informed of this until I was back home. One of the windows up the stairs was permanently completely open - anybody could have come in throughout... More 

Helpful?
Thank KatrinaR3
Leeds, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 August 2016

Overpriced very small rooms that offer no extra facilities or breakfast needs updating lady on reception nice but manager abit stand offish shame. The name is hotel the reality is bed with no breakfast no effort

Helpful?
1 Thank otis1508
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016 via mobile

This little gem is currently undergoing some refurbishment (which is reflected in the price)but with this in mind our room was great with a fantastic view of the pier. Once the work is finished this hotel could command a higher price. The room was very clean and nicely decorated, the panelling gave it an expensive feel far from your usual... More 

Helpful?
1 Thank kieranv1983
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2016

Avoid The Willows in Brighton at all costs, left a very bitter taste in my mouth. FIRST ROOM. I requested that we moved from the first room we were in as I did not feel that it was safe. The owners of the establishment decided that they wanted to renovate the rooms by adding wood cladding around the walls. The... More 

Helpful?
1 Thank Ryan E
milton keynes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2016 via mobile

This hotel is in a great location. Our room was on the top floor what incurred loads of stairs what was a killer after a few drinks lol... Room was freshly decorated and bed was lovely and comfy. Blind didn't close properly (no twisty thing to close them) but the room was very clean. Couldn't connect to wifi for some... More 

Helpful?
1 Thank hayley1988
London, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 July 2016

The hotel is clearly undergoing reservations and I am sure it will be nice when finished but at the moment everything is rough around the edges and the owners should consider charging less during this period. The room was clean and the bed comfortable, and the location is fantastic. We paid £140 for one night in a double room on... More 

Helpful?
1 Thank NatashaMilburn

123 photos of this hotel

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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet

Additional Information about The Willows

Address: 27 Lower Rock Gardens, Brighton BN2 1PG, England (Formerly Sandalwood Hotel)
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range: $55 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Willows 2.5*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from The Willows staff and other travellers.
1 question
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor for best view”
 of 5 bubbles holidaymaker186342, 27 Jul 2016 | Read review
“If in Brighton don't stay at the Sandalwood, you would be better off sleeping under the pier”
 of 5 bubbles rotowhaka, 2 Jan 2016 | Read review
“For a good room, book elsewhere!”
 of 5 bubbles GabieG, 2 Nov 2015 | Read review
“avoid staying here”
 of 5 bubbles 490jemmac, 8 Sep 2015 | Read review
“best advice for a good room?? find another hotel!!!”
 of 5 bubbles 540natashae, 24 Aug 2015 | Read review
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