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No hot water. No blinds to block out the light or get ready in privacy. A broken toilet seat. A broken TV. No staff on hand. No response to any complaints. DO NOT STAY HERE. An absolute shambles of a hotel.
Very nice friendly welcome on arrival. Perfect area close to the pier and 10mins walk to shops and lanes. Room was very clean sadly we were in room 9 which was at the back of hotel so had no view. Bed was comfortable and clean....More
The Willows was a huge disappointment. The young staff were courteous enough, but the door to the room was sticky and dirty, the window was very old and dusty, hard to open during hot weather and with no lock, surely a security risk. The curtain...More
Read some pretty grim reviews so i didn't have high expectations for the Willows but upon arrival (for Pride Weekend) my family and i were pleasantly surprised! The rooms are quaint, clean and well decorated. It was perfect for our short stay to get our...More
Starting with the good point, not far to walk into the center of Brighton. That is it, the bad points however:
Full payment required with booking, no discount for this.
No mattress protector and mattress damaged, it was old and gross!
No curtains and the...More
USD 52 - USD 216 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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