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The Grosvenor Arms

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378 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Shaftesbury, United Kingdom
Reviewed 5 days ago NEW

Four of us chose the Grosvenor for lunch as we had heard that the food and service had improved. The decor is excellent but the service and food (not cheap) only average. Whilst the pizzas and mackerel were perfectly acceptable, the burger was just ordinary. The wait did seem to be lengthy - 30 mins for the main course; 15...

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Helpful?
Thank CJeremyL
Shaftesbury, United Kingdom
Reviewed 1 week ago

I enjoy going to The Grosvenor.A very nice and comfortable Coffee Bar and a fantastic restaurant.In The Bar are comfortable Chairs and sofas to relax.and enjoy ones Coffee,Or one may go into the restaurant which has a varied menu-I like to go to the Bar and relax with a coffee,a lovely atmosphere-I thoroughly recommend The Grosvenor .Don't forget it is...

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Thank tom6834
Southampton, United Kingdom
Reviewed 3 weeks ago

We booked as this is a dog friendly hotel. We booked the Cranborne suite as we were celebrating my husbands 60th Birthday. Hotel is in a lovely location in Shaftesbury which is a lovely town to wander around. Plenty of walks for our dog. The car park is a short walk across the road which was easy and the hotel...

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Thank Gail T
South West England, United Kingdom
Reviewed 3 weeks ago

Located on a corner of the main High Street is the Grosvenor Arms.We have never stayed at the hotel but did go for lunch. The rather tired exterior does not do justice to the modern interior. There is an excellent restaurant, a bar come tearoom and in the middle of the two, a glassed in old square which is good...

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Thank AvidTraveler12
Wolverhampton, United Kingdom
Reviewed 16 February 2017 via mobile

I rang a few days before and books 2 rooms for a business trip. The man I spoke to was very good and accommodating. Arrived about 6.45pm, managed to park outside the hotel but this is time restricted. I parked at a public car park and I was given a token to display in my car window to avoid charges....

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Thank KarenBateman66
Somerset, United Kingdom
Reviewed 3 February 2017

This was a lively, buzzing gem of a hotel and the little jewel in it's social crown was cocktail hour - it was Buy One Get One Free from a simple selection costing £6.50 and attracted a good crowd, which gave the bar a really nice vibe and more often than not people stayed after cocktail hour for a glass...

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Thank MrsVanilla
London, United Kingdom
Reviewed 2 February 2017

Arrived early afternoon for our weekend stay, and we were greeted warmly by the friendly receptionist. Our room was ready so there was no problem with early check in. The room was large, warm and comfortable (and quiet). Likewise the bathroom was large and modern with a big walk-in shower with over-head rain tap, but no hand hose which is...

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1Thank Diand11
Salisbury, United Kingdom
Reviewed 30 January 2017

I have now had 3 bad experiences and will not return again. Cancelled on, bookings altered last minute and ignored. Waste of time and money. Don't be drawn in by the decor as the initial feeling of being impressed soon wears off. Need to train staff and further employ more for set tasks to keep a smooth running. Many better...

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1Thank 123diner12331
Somerset, United Kingdom
Reviewed 25 January 2017

Dropped by for a casual lunch having remembered a superb dinner 6 years ago. We opted for the bar menu as we only wanted a light lunch. Please don't think of bar as in a pub, this is a smart hotel bar, nice and cosy and not full of loud drinkers. We both had the puy lentil soup, clearly homemade...

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Thank Paul D
Minehead, United Kingdom
Reviewed 21 January 2017

We met some old friends for drinks and dinner; the bar area is very nice indeed and boasts a log burner which makes it cosy, dogs are admitted and there were lots of people of all ages which added to the ambience. The food however was appalling and service not much better. Sorry guys you need up the anti!

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1Thank Skye-hi2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Grosvenor Arms
The Grosvenor Arms
Cuisines: British, European
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service

Additional Information about The Grosvenor Arms

Address: The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
Region: United Kingdom > England > Dorset > Shaftesbury
Price Range: $143 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grosvenor Arms 4*
Number of rooms: 16
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Also Known As:
The Grosvenor Arms Shaftesbury, Dorset
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Questions & Answers

Here's what travellers have asked, with answers from The Grosvenor Arms staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure as we did not stay.”
 of 5 bubbles roys982, 29 Dec 2016 | Read review
“Room 5 is a nice big room with a bathroom to match.”
 of 5 bubbles chrisjS1353RD, 24 Dec 2016 | Read review
“Our room faced into the central courtyard which is probably OK for the winter months but could be noisy in the summer.”
 of 5 bubbles Anthtony , 1 Nov 2016 | Read review
“I'd go for the Superior rooms which are bigger than the standards and not far off the more expensive ones in size”
 of 5 bubbles N5272KEsarahc, 29 Oct 2016 | Read review
“Ask what the view is from bedroom window.”
 of 5 bubbles 54audrey, 2 Oct 2016 | Read review
5 of 5