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Balmoral Hotel

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263 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Bristol, United Kingdom
Reviewed 17 September 2015

The room was dirty, thick black mould on the windows that came off with a finger, mould all over the shower, dirty pillows and bedlinen. A simple cloth and some bleach would have resolved most of this, the room simply had not been cleaned. We did not risk the breakfast as the cleanliness of the room demonstrated a lack of...

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2Thank D T J
London, United Kingdom
Reviewed 16 September 2015

I have just returned from a 7 night stay, to coincide with my birthday and a sad anniversary. Having left out a few birthday cards on the sideboard I was amazed at suppertime to see a card on my table, which was from the hotel. I also had a lit candle in my ice cream, with happy birthday sung to...

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Thank JanetS_10
Birmingham, United Kingdom
Reviewed 14 September 2015

Paint flaking, wallpaper pealing, ceilings water stained, rooms are very outdated and run down and to top it all there wasn't a shower, we did complain but we were wasting our time. Breakfast was good but as this was the only positive we left 3 days early, please don't waste your money!

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4Thank Bigysmalls
Reviewed 13 September 2015 via mobile

Stayed at the Balmoral for 2 nights over the August Bank Holiday weekend. Was greeted with a smile from the lady on reception and given a tour of the hotel. My friend is disabled so the rear access from the car park was very useful. We stayed for my friend's birthday so chose a refurbished sea view room - the...

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1Thank Michelle B
County Durham
Reviewed 9 September 2015 via mobile

Just back from a 5 night stay at the balmoral, the hotel is lovely the staff are committed to making sure that they give 100percent service. I have to say they have a brilliant hotel, the beds are so comfy, breakfast was wonderful. Once all the rooms have been renovated I think you will be hard pressed to get a...

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2Thank Katie S
Lancing, England, United Kingdom
Reviewed 2 September 2015

We have had several bad experiences in Bournemouth hotels, so tried to choose more carefully. We booked a room which said on the website was one of the refurbished rooms. However, when we arrived, it was quite clearly NOT a refurbished room. It was late, and we were tired, so it was not until morning that we broached the subject...

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Thank 37TC37
Canterbury, United Kingdom
Reviewed 2 September 2015

My husband and I have just come back from a weekend break. The hotel is in an ideal position, just a few minutes walk to the beach, bars and restaurants. The hotel is undergoing refurbishment and we stayed in a refurbished room (34), which was refurbished to a very high standard. The room had a lovely view of the sea....

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Thank Mandy M
Reviewed 1 September 2015

We only booked in for one night and I choose a sea view room rather than a refurb room but I was very happy with the room and the views were brilliant . The Owner and staff were very accommodating and even showed me the new updated rooms which were to a very high standard. The hotel was very clean...

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Thank julie H
Middlesbrough, United Kingdom
Reviewed 28 August 2015 via mobile

A hotel with aspirations not yet met. Undergoing renovations which are going to be very good, unfortunately we did not have that experience in the room we were allocated. The staff and management were pleasant and we could not fault the food which was of a very high standard. Terrific. Excellent chef and conscientious dining room staff. Ideally placed for...

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Thank Brian U
Cheltenham, United Kingdom
Reviewed 25 August 2015

This is the 2nd time we have stayed at the Balmoral 1st time we stayed in room 31 before it was refurbished but was unable to get the same room on this visit, but managed to see the room now it has been decorated,wow what a difference,it is lovely we could not belive the difference or that it was the...

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Thank annettemarie2009

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Balmoral Hotel

Address: 11-13 Kerley Road | West Cliff, Bournemouth BH2 5DW, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $92 - $202 (Based on Average Rates for a Standard Room)
Number of rooms: 30
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Questions & Answers

Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their top floor (Honeymoon) room has everything you would like from a seaside hotel (What a view!!!!)”
 of 5 bubbles robertcN4573KB, 12 Jul 2016 | Read review
“It will offer better comfort, once its all renovated”
 of 5 bubbles 45sujatas, 14 Oct 2015 | Read review
“The hotel has quite a few sea view rooms which give you a great view”
 of 5 bubbles DenisMurphy5842, 6 Oct 2015 | Read review
“Room with a sea view you pay a little extra but well worth it”
 of 5 bubbles GodfreyB798, 21 Sep 2015 | Read review
“Book a different hotel!”
 of 5 bubbles 37TC37, 1 Sep 2015 | Read review
5 of 5