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The Orchid Hotel

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723 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Southampton, United Kingdom
Reviewed 27 September 2016 via mobile

I booked this hotel for me and my boyfriend as it was my birthday weekend. I saw an offer on Groupon and the deal was too good to turn down! I rang the hotel and was told the last room available would incur an upgrade fee. Considering the fact it was my birthday I was happy to do this and...

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Helpful?
1Thank charlong96
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for your comments although as General manager I was very disappointed that you felt you had to rate us only a 1 Star due to a miscommunication with my Duty Manager. If you had stated that you had received bad service, bad food, dirty room etc I would have understood the rating (I would have been very shocked...

London, United Kingdom
Reviewed 26 September 2016

Stayed overnight for a special occasion, Rosie made the booking and helped me with all my requests. Warm welcome at check in. We stayed in a super king room, lovely room, hotel through out was superbly decorated. We had dinner and breakfast and both were to a very high standard, and I must say that we received great service from...

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1Thank sarahx123
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for your lovely review with your particular reference to our lovely Rosie- I have passed your thanks on to her personally. It was such a pleasure to read that you enjoyed not only your overnight stay in one our best rooms but also found the food in our restaurant of a high standard along with great service from...

Reviewed 25 September 2016 via mobile

My husband & I had dinner to celebrate our 10 year anniversary & we both agreed that it was a lovely restaurant. We married there 7 years ago & I'm very impressed with all the changes they have made. The food was superb, service great - we only had one hiccup with my husband's dessert being forgotten but this was...

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Helpful?
1Thank Claire P
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for taking the time out to leave us a review- it was a pleasure to welcome you both back to celebrate your Wedding Anniversary and I was delighted to read you were impressed with our lovely food in No 34. Apologies about the mix up on your dessert- the Waitress serving you was still training but...

Reviewed 25 September 2016 via mobile

Great hotel great staff great weekend. Breakfast was lovely I recommend the salmon and scrambled eggs, good coffee. Nice big king size very comfortable bed and a good modern bedroom. Modern hotel with 24 hour bar although a Guinness and a lager was almost £10. Would definitely return. I recommend this hotel. There is a nice place to relax in...

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Helpful?
Thank Richard W
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for taking the time to write us a review, it was a pleasure to read you enjoyed so many aspects of your stay with us and will definitely be returning! Sorry if you felt our prices were a little high in the bar although we do pride ourselves in being a lot more reasonable than many...

Cullompton, United Kingdom
Reviewed 23 September 2016

We enjoyed an overnight stay and can say we could not have asked for better service. All the staff were pleasant and helpful. Our room was very clean and lots of extras to make for a comfortable stay. The food was presented very well and plenty of it and very good choices.. the room we stayed in was very spacious...

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Thank andy c
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for taking the time to write such a glowing review- I was delighted to read you were so well looked after by all my staff and enjoyed so many aspects of your stay with us. We look forward to welcoming you back again in the future. Kind Regards Christina and all the team @ The Orchid...

Larnaka City, Cyprus
Reviewed 21 September 2016

One of the best places we have stayed in England. Very nice and spacious room just right for the 4 of us. Every single one of the staff was friendly, helpful and always with a huge smile on their faces. Our boys became friends with mostly everyone there especially with Joanna...her and our 5 year old were instantly best friends....

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Helpful?
Thank Antigoni T
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for leaving us such a glowing review and for your lovely comments on our wonderful Joanna! I have passed on your personal thanks to her. Was an absolute pleasure to read that you found us to be one of the best hotels you have stayed in in England- A huge compliment and again will pass these...

Cardiff
Reviewed 21 September 2016 via mobile

Here we go again. My brothers gave me a voucher for a Groupon stay at the Orchid Hotel, just hope it's not a tip like the last one we went on. The Richmond Torquay. So arriving I was very pleasantly shocked, great appearance, courtiers staff and an amazing room (303). Dropping down for evening meal, the restaurant was busy with...

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Helpful?
Thank bombomCardiff
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for taking the time to leave us a review- I was delighted to read that you were pleasantly surprised with your present from your brother! In particular we thank you for the lovely comment regarding the food in our new restaurant, No 34- one of the best meals you have ever eaten is a real compliment- Thank you!...

Reviewed 20 September 2016 via mobile

We visited here for 2 days and can verify that it is a lovely hotel, fantastic rooms and 5 star customer service, the restaurant food is truly beautiful and I would like to congratulate the chef on the great food. We celebrated my husbands 40th birthday here and the staff couldn't do enough for us, the Manager is a true...

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Helpful?
1Thank Jane G
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for your 5 Star Review. I was so pleased to hear that you enjoyed so many aspects of your stay with us and in particular found the food excellent and rated our customer service as 5 Star. Your comments have been passed on to all the team who will be delighted! They have all worked very...

Hertsberge, Belgium
Reviewed 20 September 2016

I would like to say thank you to the team at the Orchid Hotel for a truly wonderful stay. Never before have we met such lovely, friendly staff who have made us feel relaxed and welcome. Also I would like to thank the effort that went into ensuring our dietary requirements were met. Our room was just perfect and I...

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Helpful?
1Thank Jamin2music
Christina J, General Manager at The Orchid Hotel, responded to this review

What a Lovely Review...Thank you so very much for your very kind words. It was such a pleasure for me to read that you were so well looked after and made to feel relaxed and welcome. This is exactly what we are trying to achieve for all our guests. I have passed on your thanks to the Team and we...

Reviewed 19 September 2016 via mobile

We recently visited the Orchid Hotel to attend our neice getting married . We were greeted with a warm reception at check in. The room was spacious and very clean with a comfy bed. The staff helped our every need. The hotel is very well presented and and has a friendly bar area. The choice at breakfast is very good....

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Helpful?
Thank David M
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for the wonderful review. Firstly, it was an absolute pleasure to host such a lovely Wedding for a delightful couple. We all enjoyed hosting the Wedding as much as you enjoyed being part of it! I have passed on your thanks to all the Staff who all worked so hard on the day, so thank you...

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Refreshed, revitalised and revived.... Back in the day, a trailblazing boutique hotel for Bournemouth, the Orchid has completed a dramatic transformation with bedrooms refurbished, lounges, function rooms and public areas re-imagined; the whole hotel re-born. More than a mere makeover, it's an evolutionary change for the Orchid, setting it apart as the only hotel of its kind in Bournemouth- offering a unique blend of contemporary comfort, informal elegance and charm. Our New Restaurant, No 34 opened its doors just a few months ago, offering informal elegant dining emphasizing on simplicity using locally sourced ingredients. Freshly cooked breakfast with ample choice, beautifully designed bedrooms with power showers, air conditioning and crisp white linen....At the Orchid you will find an effortless blend of home comforts, contemporary sophistication and exceptional service designed to put you at ease from the moment you arrive ... more   less 

Additional Information about The Orchid Hotel

Address: 34 Gervis Road, Bournemouth BH1 3DH, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $143 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Orchid Hotel 4*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Orchid Hotel staff and other travellers.
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Questions? Get answers from The Orchid Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5