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The Suncliff Hotel

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The Suncliff Hotel
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1,690 Reviews from our TripAdvisor Community

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Showing 1,676: English reviews
A TripAdvisor Member
1 review
Reviewed 2 days ago NEW

Made welcome immediately by the receptionist who checked us in and wished me a Happy Birthday. Hotel entrance was very clean and bright. Lovely comfortable room with a sea view and a large balcony. Plenty of very hot water in a pleasant but old bathroom. Hotel staff had left cakes and card.Very nice friendly touch. Plenty of food for breakfast....

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Helpful?
Thank A TripAdvisor Member
BRISTOL
Reviewed 3 days ago NEW

The receptionist was friendly and welcoming on our arrival. All of the staff were very helpful and attentive, the food was excellent the whole place was very clean we would recommend this hotel to friends and family

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Helpful?
Thank robin_paice
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear robin_paice, Thank for taking your time to post a nice review about our hotel! I am happy to read that you had a great time and would not hesitate to recommend Suncliff to your friends and relatives. We really appreciate all guest feedback and this review is a rewarding one for our staff to read as it compliments the...

Reviewed 3 days ago NEW

Stay in this hotel for 4 nights with my partner, been upgrade for free to a sea view room! Staff in reception was very nice and helpful all the time, restaurant food was lovely and the bar food as well. Definitely coming back next year!

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Helpful?
Thank Paola R
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear Paola, What a great review! Thank you so much for taking your time to post some nice feedback about the Suncliff and we are happy to know that you enjoyed your stay and are already planning a return visit to our hotel. We always try to upgrade our guests who book directly with the hotel to nicer rooms depending...

Brighton and Hove, United Kingdom
Reviewed 3 days ago NEW

staff very friendly,food excellent.the room we were in could do with refurbishing but the hotel was very good.excellent views.would stay here again.one of the barmen could do with retraining over charge for my drinks during happy hour but was giving free pint as a good gesture.

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Helpful?
Thank trevorcarr1
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear trevorcarr1, Thank you for your feedback! We really appreciate all your comments and I am glad that you would stay at the Suncliff again. Our hotel is in a premier location indeed; therefore the views are incredible! I am glad that you had a nice time and our apologies about the situation in the bar - some of the...

HARROW
Reviewed 4 days ago NEW

We reserved a ocean view double room but on arrival was upgraded to a penthouse suite for free! We got the room called Harry. Room and service was excellent. However, please note this room only has a shower and no bath, and the shower is not the best.

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Helpful?
Thank sarahshahzad
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear sarahshahzad, Thank you for your nice comments! We appreciate your feedback and we are happy to know that you had a nice stay. We look after returning customers and try to upgrade them to nicer rooms depending on our availability. I am glad that you had a memorable time and that you keep coming back to the Suncliff -...

Gillingham, United Kingdom
Reviewed 1 week ago via mobile

Had a very good value break here for two nights with Groupon. The hotel is in a good location near the beach & town centre. It is part of a group of three hotels, but we didn't use the others. Good things are staff (most are very helpful,friendly and work extremely hard), nice warm pool, and location. Not so good...

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Helpful?
1Thank DHG4
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear DHG4, Thank you for your nice feedback! We are happy to know that you found Groupon "a good deal" as this website certainly provides a variety of great value offers. Thank you for complimenting our staff - they would appreciate your comments for sure! Our sincere apologies about the shower - it is a shame that you did not...

Towcester, United Kingdom
Reviewed 1 week ago

In every department the staff were helpful and friendly, even before we arrived, assigning us a room which met our particular needs. Breakfast provided a choice of good quality cold and cooked foods and the dinner menus were varied, enjoyable and well presented. It was a pleasure to note how the catering staff worked as a team with the manager...

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Helpful?
Thank MARY19432013
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear MARY19432013, Thank you so much for your wonderful comments! We are happy to know that you had a nice stay and would not hesitate to recommend our hotel to your friends and relatives. This review is a rewarding one for our staff to read as our team works hard to please the guests. We look forward to have the...

Swindon, United Kingdom
Reviewed 1 week ago

Just returned home from a two night stay at this wonderful hotel . On arrival the reception staff where extremely polite and very welcoming. This was also the same for all the staff members in fact, they really couldn't do enough for us. We were allocated a fabulous room with an amazing sea view. My sister and I had booked...

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Helpful?
Thank Mo B
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear Mo, What an amazing review! Thank you for taking your time to write such a nice review about our hotel and the service and I am glad that you managed to express personally your appreciation to our Head Chef. Our team works hard to please the guests and I am happy to know that our effort is noticeable. It...

Newchurch, United Kingdom
Reviewed 1 week ago

Spent one night here as in Bournemouth for an event at the BIC. It is in a pleasant position overlooking the sea and has a nice bar and restaurant. We wanted to dine early so used the 'English pub,' which has a limited typical pub grub menu- not faulting this as my fish and chips were nicely cooked and tasty...

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Helpful?
Thank jeff2403
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear jeff2403, Thank you for your review. We appreciate all guest feedback as without it we cannot improve. I am sorry to hear that you found Reception looking like a "dental surgery desk" - I honestly never thought about it as there are Christmas stars hanging down and snowflakes on the counter so for me white colour more resembles the...

Reviewed 1 week ago via mobile

Arrived on friday lovely girl called Julia on reception really helpfull :) all staff are very polite nothing to hard for them always. On the ball ,lovely sea view cant complain about anything apart from lift is slow hehe well done everyone keep it up

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Helpful?
Thank Chris M
Jsulimenko, Front Office Manager at The Suncliff Hotel, responded to this review

Dear Chris, What an amazing review! Thank you very much for marking us 5 stars and we really appreciate all your compliments. I am glad that I managed to make your stay enjoyable and it will be a great pleasure to welcome you back to the Suncliff in the nearest future. Please do not hesitate to contact me or anyone...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Sunday Carvery
Sunday Carvery
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Mission Statement: The Suncliff hotel situated on the East cliff of Bournemouth five minutes from seven miles of sandy beach is a traditional English seaside hotel which has achieved a high AA 3 star rating of 75%. We offer comfortable and versatile bedrooms, as well as indoor leisure facilities. Boasting various bars and lounges were we provide live entertainment most evenings and a restaurant known for its scrumptious food and excellent service. Our friendly customer service is exceptional and with our ‘can do’ attitude we are happy to go the extra mile to make sure every guest enjoys their time with us. ... more   less 

Additional Information about The Suncliff Hotel

Address: 29 East Overcliff Drive, Bournemouth BH1 3AG, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $44 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Suncliff Hotel 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Suncliff Hotel Bournemouth
Suncliff Bournemouth
Hotel Style:
#11 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Suncliff Hotel staff and other travellers.
27 questions
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Mold
over a year ago
Greater London
over a year ago
Staffordshsire
over a year ago
Cardiff, United Kingdom

See all questions (27)

Questions? Get answers from The Suncliff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view with terrace”
 of 5 bubbles A774CIpaolar, 3 Dec 2016 | Read review
“If within your budget, the large seaview rooms with balcony looked very nice”
 of 5 bubbles jeff2403, 27 Nov 2016 | Read review
“Choose a room overlooking the beach and you will have lovely views. Top room was quiet”
 of 5 bubbles Arnica2013, 26 Nov 2016 | Read review
“Great sea views from the penthouse with balcony”
 of 5 bubbles cmnuorns, 21 Nov 2016 | Read review
“Room 230 although not a sea view, it was lovely and quiet. Family room given to us even though we were a couple so lots of space.”
 of 5 bubbles 297millicentp, 21 Nov 2016 | Read review
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