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The Queens Hotel

1,533 reviews
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Traveller (223)
Room & Suite (274)
Dining (58)
Overview
  • Excellent22%
  • Very good27%
  • Average23%
  • Poor14%
  • Terrible14%
Travellers talk about
“boot camp”(26 reviews)
“evening meal”(36 reviews)
“the cliff”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,533)Write a Review
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1 - 5 of 1,522 reviews
Reviewed 4 days ago via mobile

Stayed here as part of a Groupon voucher. The receptionists on both days (13th and 14th) were all outstanding, so friendly and welcoming. Hotel, it is what it is, needs a bit of modernisation in the hallways but to be expected in big hotels like...More

1  Thank Laura P
Reviewed 4 days ago via mobile

This hotel has found a real niche in catering for large numbers. The serving staff were one of the best I have come across within hospitality. I attended a Masonic Ladies festival held at the Queens Hotel, they really knew how to look after their...More

Thank ds00044724
Reviewed 1 week ago

Staying for weekend, on arrival no heating in room, radiator not working, took till the following lunchtime to get it going. This was in one of there suites, don't they do a Check? Very poor room decor, needs total refit, The hotel is in an...More

Thank Tim H
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear Tim H Thank you for taking the time to comment on your recent stay. Thank you for your feedback and your notes about the bedroom. I am pleased to read the kind words recorded about my colleagues. We are in the early stages of...More

Reviewed 1 week ago via mobile

Four of us stayed two nights. Found dirty pair socks on the floor in our room. Mattress dipped down from top and up again at bottom and we could feel the springs! We did not sleep a wink the first night, told reception and a...More

Thank dgardiner1958
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear dgardiner1958 It is with much sadness and regret that we were unable to offer a more enjoyable visit when were here in Bournemouth recently. I am sorry to hear that the two nights with us were not a better experience, and that we are...More

Reviewed 1 week ago

All staff at the hotel were friendly and helpful. The boot camp was an interesting experience. It was well run and offered a good selection of classes. Spa treatment, swimming pool and jacuzzi were very relaxing.More

Thank GuildfordKim
Response from DanielMarshGM, Associate Director at The Queens HotelResponded 6 days ago

Dear GuildfordKim Thank you for taking the time to comment on your recent BodyFit Boot Camp. It was our pleasure to have you as part of our campers, thank you for visiting. For us, we like having fun while we get fit and eat healthily....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 43 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#21 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 43 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#21 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (223)
Room & Suite (274)
Dining (58)
Pool & Beach (25)
Amenities (32)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
gwilldor
19 November 2017|
AnswerShow all 5 answers
Response from DanielMarshGM | Property representative |
Dear gwilldor Thank you for your message. The answer is yes to both. If you are booking through a third party and not directly, please specify your requests in the comments / notes section. Kind regards Daniel
0
Votes
DANZ194
15 September 2017|
AnswerShow all 2 answers
Response from Judy E | Reviewed this property |
There is a ramp into the hotel and a lift. The room we had had a small hall way and the bathroom definitely wasn't wheelchair friendly. May be worth phoning the hotel.
0
Votes
Martin S
24 May 2017|
AnswerShow all 8 answers
Response from DanielMarshGM | Property representative |
Dear Martin S So sorry I have not replied sooner. And thank you for the comments below, for getting in there with useful information. Please see the answer below about our complimentary for guests Leisure Facilities: The... More
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Room Tips
"Don't until it's had an upgrade!"
Read review
"Many rooms are refurbished be sure to get one of these."
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"We were on the top floor (4th), facing the room but was quiet"
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"Another hotel"
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