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Hallmark Hotel Bournemouth West Cliff

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Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Bournemouth West Cliff
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1,739 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Bournemouth West Cliff
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Showing 1,733: English reviews
London, England, United Kingdom
Reviewed 2 weeks ago

We did a voucher deal with my boyfriend using the spa facilities inc treatment and cream tea. It took me several attempts to get hold of anyone on the other end of the phone to book ourselves in and i even sent them a facebook message which got unanswered. When we finally managed to make the appointment there was a...

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Helpful?
Thank Katalin V
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Katalin V, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. May I take this opportunity to thank you again for taking the time to write to us, as it is feedback such as yours that affords us the chance to constantly review and endeavor...

London, United Kingdom
Reviewed 2 weeks ago via mobile

This has to be one of the worst hotels I've stayed in and is no way a 4 star. The decore is poor and dated. Room carpets grubby and paint pealing. Room is too hot and you can feel hot water pips under the floor, so even if you turn the radiator off, the room is just way to hot....

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Helpful?
Thank Hanna C
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Hanna C, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. First and foremost may I take this opportunity to apologies for the short comings you experienced during your stay. I am not going to offer any excuses, as clearly there are none, however I...

UK
Reviewed 2 weeks ago

We stayed for 2 nights at the end of February. Our room was excellent and breakfast was good. Staff were very friendly and efficient, we would definately stay at this hotel again. Be even better if the recently introduced hotel car parking charges were removed for hotel residents.

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Helpful?
Thank nemo008
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear nemo008, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. Thank you for your review, I am delighted that you enjoyed your stay at the Hallmark Bournemouth West Cliff and I look forward to welcoming you back in the future. Kind regards Paul Critchley General...

Berkshire
Reviewed 2 weeks ago

Arrived on Wednesday 1st March 2017 checked in OK.Room was in need of a cot of paint. Went to have a shower before going out for the evening and ha d HOT WATER coming out from BOTH hot and cold taps. Reported to reception and told should be fixed within the hour. Came back from evening out and taps still...

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Helpful?
Thank berksman54
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear berksman54, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. First and foremost may I take this opportunity to apologies for the short comings you experienced during your stay. I am not going to offer any excuses, as clearly there are none, however I have...

Poole, United Kingdom
Reviewed 3 weeks ago

We purchased a voucher from this hotel for a leaving present only to find out a few weeks later we had been fined for parking in their car park. Apparently the person on the front of house should have taken our car registration but failed to do so and our details were subsequently handed over to an enforcement company. The...

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1Thank JimmyO1977
Chelmsford, United Kingdom
Reviewed 3 weeks ago

A long but detailed review: rating for each and comment. Sorry Hallmark, but my opinion. Room - 3 - old hotel small rooms - ours was well used, curtains worn as bed and furniture well used and worn, well marked. Breakfast - 2 - reasonable choice but chef was a quick one burnt exterior not cooked inside, eggs sausages and...

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Helpful?
Thank Graham W
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Graham W, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. First and foremost may I take this opportunity to apologies for the short comings you experienced during your stay. I am not going to offer any excuses, as clearly there are none, however I...

Seaton, United Kingdom
Reviewed 3 weeks ago

We received a Wowcher gift for Christmas to stay here overnight with spa facilities and dinner. We found the staff friendly and helpful especially Renata in the dining room. Yes the hotel is in need of a revamp but it is clean and everything works. We enjoyed our afternoon in the spa and the lovely coffee afterwards.The evening meal was...

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Helpful?
Thank Jacqueline B
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Jacqueline B, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. I am delighted that you enjoyed your stay at the Hallmark Bournemouth West Cliff and I look forward to welcoming you back in the future. Kind regards Paul Critchley General Manager

Newbury, United Kingdom
Reviewed 3 weeks ago

We have spent 2 nights for the last 7 weeks in the holiday lodges at West Farm. We stayed in two of them during this period. Both lodges were very well appointed, clean, warm and comfortable. The owners are helpful and welcoming and you are welcome to wander around the farm.

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Helpful?
Thank Lynncw
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Lynncw, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. I am delighted that you enjoyed your stay at the Hallmark Bournemouth West Cliff and I look forward to welcoming you back in the future. Kind regards Paul Critchley General Manager

Exeter, United Kingdom
Reviewed 3 weeks ago

I was at this hotel for a five day course, and for convenience and because it was in the allowance my company has for hotel stays I chose to stay. Parking was fine (and because I was there for 5 nights, no charge - great!). The room, a double, was just about the right size for one so I was...

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Helpful?
Thank Wanderwoman19
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Wanderwoman19, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. May I take this opportunity to thank you again for taking the time to write to us, as it is feedback such as yours that affords us the chance to constantly review and endeavor to...

Weymouth, United Kingdom
Reviewed 3 weeks ago via mobile

A very average hotel in need of upgrading , stayed for a dinner arranged for 100+ , I can only say it was like a school dinner , service slow , and the room was soooo hot it was virtually unbearable . Breakfast in morning was good but overall disappointing

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Helpful?
Thank 948marc
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear 948marc, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Bournemouth West Cliff Hotel. May I take this opportunity to thank you again for taking the time to write to us, as it is feedback such as yours that affords us the chance to constantly review and endeavor to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. We also offer very good WIFI, and free car parking. ... more   less 

Additional Information about Hallmark Hotel Bournemouth West Cliff

Address: 7 Durley Chine Road, Bournemouth BH2 5JS, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $92 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth West Cliff 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hotel Style:
#11 Spa Hotel in Bournemouth
#14 Luxury Hotel in Bournemouth
#18 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth West Cliff staff and other travellers.
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Questions? Get answers from Hallmark Hotel Bournemouth West Cliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a low floor room as the lift is always out of service!”
 of 5 bubbles loubielou69, 24 Mar 2017 | Read review
“Ground floor”
 of 5 bubbles 879done, 18 Mar 2017 | Read review
“Check that the lift is working before traveling! Check surrounding roads for free parking before using the hotel car park.”
 of 5 bubbles hatmanBanstead, 13 Mar 2017 | Read review
“No idea, choose a more modern and cared for hotel.”
 of 5 bubbles 652grahamw, 5 Mar 2017 | Read review
“Try to have a top floor room to avoid noisy folk above!”
 of 5 bubbles jacquelineb789, 5 Mar 2017 | Read review
5 of 5