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Hallmark Hotel Bournemouth Carlton

Hotels.comUSD 100*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 217*
USD 100*
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USD 116*
USD 116*
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Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Bournemouth Carlton
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1,033 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
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London
Reviewed yesterday NEW

Spent the weekend here. The hotel itself is amazing - wood panelled rooms etc. Food was good and prices reasonable. We used the indoor pool which was quite adequate. I must mention Sam who was on duty Friday and Saturday evenings. She ensured my 86 year old dad and 4 year old grandson were well looked after. She is a...

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Helpful?
Thank lindylou84
Dudley, United Kingdom
Reviewed 2 days ago NEW

Had a lovely day with beautiful weather. Lovely big clean bedroom with an enormous comfy bed. Great location with a lovely walk into bournmouth. Food was good my only complaint was my husband ordered the steak and was told there was none (for a Friday evening) but we would definitely stay again.

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1Thank joyce-smith2011
Chippenham, United Kingdom
Reviewed 2 days ago NEWvia mobile

We came here to spend relax weekend away from the caos of city... we had deal from travelzoo.. everything was very good.. the dinner included in deal was superb, but the service was even better,impeccable, all the waiters so attentive and very professional.. also we had treats indian massage from lovely Michelle.. best massage ever.. the hotel is very nice...

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Helpful?
1Thank mariapiadellicarri
London
Reviewed 4 days ago NEW

We stayed on a 2 night Travel Zoo offer. We had an enormous room on the first floor overlooking the sea. When the sun shone it was beautiful. Staff pleasant and helpful. We had a very enjoyable meal in the restautant and breakfast was good too. Good value for money.

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Helpful?
1Thank Sandra H
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Sandra H, Thank you for such a nice review on Hallmark Carlton Hotel. I'm pleased to read that you enjoyed your stay and I will be passing on your comments to all the staff including the chefs, we hope you will be returning in the near future. Kind Regards Paul Clarke General Manager

Reviewed 6 days ago NEW

During the last year this hotel has been cost cutting at the guests detriment.Gone has things like bottled water in the room shampoos etc in the Bathroom,a limited menu,no rolls before dinner. However the accommodation is clean and comfortable and the staff are helpful.

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Helpful?
Thank JAMES D
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear JAMES D, Thank you for posting a review. I can confirm we no longer place bottled water in the rooms unfortunately this is now a Hallmark standard across the board. I'm confused however on the no shampoo as this is still available in the rooms so I apologise for this. We hope you return again and once again thank...

Southampton, England, United Kingdom
Reviewed 6 days ago NEW

We had the pleasure of staying at this hotel for a night, wish we'd booked for longer as location was super, and the staff were very welcoming and pleasant. Very easy to check in and parking right at the front of hotel if you're disabled which is an added bonus and only £10 per night. We opted for a suite...

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Helpful?
1Thank Mags N
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Mags N, Thank you so much for posting such a lovely review at Hallmark Carlton Hotel, I will certainly be passing on your comments to all the staff and I'm happy that check in was smooth and you really liked your bedroom overlooking the sea. I'm pleased that you enjoyed your stay and wanted to extend and we hope...

Southampton
Reviewed 1 week ago via mobile

We have just returned from a 2 week stay in the timeshare at the Carlton. I can see there have been big improvements in the hotel and the service was flawless. Our experience from start to finish was fantastic. Restaurant staff in particular were great, a big improvement on previous visits. We are looking forward to returning in September. Mr&Mrs...

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Helpful?
1Thank Becky R
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Becky R, Thank you for posting such a lovely review and I'm pleased to read that you thoroughly enjoyed your stay from start to finish this is what we have been aiming for in the past few months so thank you. Kind Regards Paul Clarke General Manager

Leeds, United Kingdom
Reviewed 1 week ago via mobile

I had the pleasure of attending a function at this lovely hotel this week , pre dinner drinks served down by the pool bar where a great way to start the evening, then a private dinner. The service and food were faultless. All staff I came onto contract with were fantastic, very polite, friendly and helpful. I would highly recommend...

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Helpful?
1Thank jeanw685
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear jeanw685, Thank you for taking the time to post such a lovely review. I'm delighted that you enjoyed your stay here and will be passing on your comments to all the staff members including the kitchen team, we hope that you will return to stay with us whether it's for business or pleasure. Kind Regards Paul Clarke General Manager

Hornchurch, United Kingdom
Reviewed 1 week ago

Have stayed previously this year and enjoyed returning to this lovely hotel which is in a great location on the east cliff. Welcoming staff in all areas. Great indivdual rooms in a lovely old hotel where trying to retain that Victoriana charm would appear to be a priority. It is such a pleasure to sometimes avoid that typical corporate type...

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Helpful?
1Thank Preceptor
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear Preceptor, Thank you for your lovely review. You are right we are trying to Modernise the hotel but also keeping our Victorian charm which I hope our guests appreciate as you do. I'm thrilled that you enjoyed your stay with us and have already booked your next visit which I'm sure you will enjoy once again. We look forward...

London, United Kingdom
Reviewed 1 week ago

One room of a group booking was allocated to an earlier group so one double was in the sister hotel, a completely different building. The occupant was told when collecting their keys about an upgrade but the room was pokey with no working hot tap for the bath or shower - difficult to see how the originally booked double had...

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Helpful?
Thank seanhart123
Paul C, General Manager at Hallmark Hotel Bournemouth Carlton, responded to this review

Dear seanhart123, Thank you for posting a review. I'm sorry to read that you was out booked to our sister hotel and that there was no working tap in the bathroom I'm disappointed that no Management was able to assist with this and I will be speaking to my management team regarding this, However I'm surprised that the evening meal...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fredrick’s
Fredrick’s
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 

Additional Information about Hallmark Hotel Bournemouth Carlton

Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $140 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth
Hotel Style:
#9 Spa Hotel in Bournemouth
#15 Luxury Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth Carlton staff and other travellers.
17 questions
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Tilbury, United Kingdom
10 months ago
London, United Kingdom
Birmingham, United Kingdom
2 months ago

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Questions? Get answers from Hallmark Hotel Bournemouth Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 108 which had a sea view.”
lindylou84, 22 May 2017 | Read review
“Stayed on the second floor, very quiet.”
MagsN874, 17 May 2017 | Read review
“Not had a bad room yet, but the balcony rooms are fabulous if you want a luxury room at a reasonable upgrade cost.”
Preceptor, 13 May 2017 | Read review
“Worth the upgrade for a sea view room and balcony, take your swimwear too and do eat in the hotel restaurant”
MSN99, 11 May 2017 | Read review
“Rooms with Sea views are a good size,”
pearcejudith, 8 May 2017 | Read review
5 of 5
Hotels.com
USD 100* /night
View Deal
HallmarkUSD 116
Booking.comUSD 116
HotelQuicklyUSD 217
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*Disclaimer
Prices are for 1 room, 2 adults
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