Trecarn Hotel

1,632 reviews

#85 of 87 Hotels in Torquay

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Palermo Road, Torquay TQ1 3NW England

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Guests1 room, 2 adults, 0 children

USD 68

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About

2.5

Average

1,632 reviews

#85 of 87 hotels in Torquay

Location

Cleanliness

Service

Value

Located in its own grounds in a quiet residential area, the Trecarn hotel is just a short stroll from the Babbacombe Downs and the delightful village of St Marychurch. The ground floor public areas of the hotel were the subject of an extensive refurbishment which has been very well received by our guests. The hotel now benefits from well-appointed lounge areas, large entertainment suite and bar. The restaurant has been completely re-styled and now offers a spacious and contemporary dining experience. After enjoying the renowned entertainments the hotel has to offer, you should also sleep better than ever as we have also refurbished 62 of the hotel's bedrooms! The Trecarn Hotel is ideally placed for exploring the surrounding area of Torbay and the delightful South Devon Coast. There is an excellent bus service taking you to town centre and beyond.

Property amenities

Public wifi

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Non-smoking hotel

24-hour front desk

Room features

Housekeeping

Coffee / tea maker

Room types

Non-smoking rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Residential Neighbourhood

Languages Spoken

English

1,632Reviews40Q+A100Room tips

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Dean A Noon wrote a review Oct 2020

North Yorkshire, United Kingdom6 contributions6 helpful votes

In the best possible taste!

I stayed at the Trecarn on a mid week coach holiday break. However after reading the bad reviews posted on Trip Adviser, I was anxious about staying at the hotel. I was totally surprised when I arrived. The hotel public areas were spotless. My room was clean and tidy, fresh towels and unmarked bed linen. I did request some cleaning disinfectant, as small mark on shower and I was asked if I wanted it cleaned. I said 'No, That is okay, I can use the disinfectant during my stay.' As there is no housekeepers to clean the rooms, while guests are staying, due to the Covid 19 guidelines. After departure they are cleaned and sanitized all ready for the next guests. The hotel staff on reception were very helpful with my enquires with a professional manner. Restaurant Staff were also very helpful and courteous. All staff I saw had face coverings on. On my table, there was cutlery wrapped in plastic, at every meal, ready to open and use. Food was nice. Three courses on Evening meal ( Or tea if you are from the North!) Various flavours of Soup, followed by a choice for your main course: Chicken Curry or Battered Cod, Pollock or Mince pie etc. Pudding was mainly a selection of cheese cakes with the option of cream on it! No custard? Still it was the late Kenny Everett who said " The custard stops at Hatfield". At breakfast, you could have cereal and toast or cooked breakfast with toast. Again Staff very helpful and service was very good. Afterward the staff would clear your plates and cutlery and sanitize the table down. The hotel has sanitizing stations dotted all over in the corridors and public areas, and signage promoting social distancing. Yes there are areas for development, but due to the lockdown, earlier in the year, it looks like it has hampered refurnishing work. There was no evening entertainment, just background music and staff would serve you at your table. To be honest this hotel has been slated on Trip Adviser. My advice is: If you want the standards of the Ritz, Go and stay at the Ritz! Overall I enjoyed my stay here at the Trecarn. Yes parts of the hotel are looking tired, but it is clean tidy and welcoming, in the best possible taste!…

Date of stay: October 2020

Location

Service

Sleep Quality

1 Helpful vote

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Carol H wrote a review Oct 2020

1 contribution2 helpful votes

food crap!

Just come back from trecarn hotel in Torquay was not as bad as we tthought. In some respects we got a downstairs room with a bath as requested. It was clean no room service or entertainments as thought. But the food was really bad NOTHING was fresh. Your choice for starter was soup only one and when asked why was told because of the virus?????? You got offered no cereals or orange juice for breakfast and what you got was very hit and miss. Plenty of good but some cold eggs either uncooked or hard bacon and sausage pot luck . Evening meals WELL what can I say. NO fresh food at all frozen mixe veg, frozen fish, and chips or fried potatoes every meal no choice. No not sweets all frozen with cream. Cheese cake of many varieties. But small peices. No salad in sight. I asked for cheese and biscuits because I don't eat cheese cake and nothing else available. They need to get a cook in!!!! The worse thing I found was a lot of young men walking about without masks on, when we were being told we had to wear them. When we asked the guy at reception he said well we've told them but can't make them wear one. I felt uncomfortable with that. People were going out to eat and we were all in rooms for eight unless they find a decent cook don't bother!…

Date of stay: October 2020

Location

Cleanliness

Service

2 Helpful votes

Helpful

Tracey H wrote a review Oct 2020

1 contribution2 helpful votes

T heelis

We came for our 30th wedding anniversary booking in and out again within 10mins they gave us two single beds the room stank off mould and damp. We travelled back home again ruined our weekend thank you

Date of stay: September 2020Trip type: Travelled as a couple

2 Helpful votes

Helpful

tristam5464 wrote a review Sep 2020

Crewkerne, United Kingdom2 contributions6 helpful votes

Worst hotel I have ever booked !!!!!

Awful place to visit room had not been cleaned!!! They moved us to a dingy basement room that had a dusty almost damp smell also dirty. We had a refund turned around and went home really don’t bother!!!!

Date of stay: September 2020

4 Helpful votes

Helpful

MissChloeCc wrote a review Sep 2020

51 contributions18 helpful votes

You win some, you loose some.

The staff were really nice, but that is about the only positive comment i have about the stay. The rooms were a fairly sized for 1 night, but the bathroom was tiny and full of mold. The hotel on a whole needs a good clean and alot of repair works carrying out. There was a leak coming from the ceiling on our corridor which had 2 buckets beneath it. I understand that accidents happen, but it looked like it had been there for a while. The floor boards are extremely squeaky throughout the hotel, i felt sorry for the person in the room below us as everytime we walked around the room the floor squeaked. I was woken up in the morning by the person above us walking around their room. I was quite releaved our room was at the end of the corridor as the stairs were ridiculously loud, and creaked at the slightest touch. Luckily we weren't that close so it didn't effect us. We paid £45 a night, mid week, out of season. Knowing what i know now i wouldn't part with my money, as i think its quite exspensive based on the state of the hotel. The hotel had potential, but somebody needs to invest in it.…

Date of stay: September 2020Trip type: Travelled as a couple

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