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All reviewslebanese cuisinecooked breakfastgames roomwarm welcometwo nightsset us up for the daytea and coffeebed was very comfortablestayed longertorquay harbourshort stayfeel very welcomegreat hostsfamily roomcouldn't do enoughvisiting torquaybreakfast was excellent
We have literally just returned from the Richwood, what a lovely Hotel. Before staying I did read the reviews and was a little nervous but I can honestly say there was no need to be.
Il be completely honest I’m normally one for big chain...More
1 Thank Sarah S
Response from Veronica P, Owner at The RichwoodResponded 6 days ago
Thank you Sarah, for the comprehensive and glowing review - this gives us ais under our wings! You were the perfect guests and you will be very welcome again anytime!
We recently made an enquiry on the phone with this hotel to use our Buy a Gift voucher. We were told to put our enquiry via an e mail and asked to quote our voucher code when we did so. We were horrified to receive...More
Response from Veronica P, Owner at The RichwoodResponded 4 weeks ago
Even thought this cannot be taken as a "review" of the Richwood as Mr Cann has never been here, I still feel I need to reply.
Following a telephone call late in the evening of the 20th March, we verbally confirmed to Mr Cann that...More
Wonderful few days, very clean and tidy lots of character to the building. The owners were so very helpful couldn't do enough for us, lovely atmosphere and homely. The games room is a Great idea and a nice way to spend a few hrs.
2 Thank Tracey H
Response from Veronica P, Owner at The RichwoodResponded 14 March 2018
Thanks for choosing the Richwood. We are happy that you enjoyed your stay!
A boost of upgrading the decor together with a better cleaning of the rooms would lift the place. A better attitude from the staff/ owners? when asking for appropriate service would also lift the atmosphere. I will never stay there again and being a foreigner...More
5 Thank boewald
Response from TheRichwood, Owner at The RichwoodResponded 7 November 2017
We had no guest(s) from Denmark this September, this we can proove.
Our decor is good and in keeping with the Richwood, thanks very much.
As for Cleanliness and Attitude, please see our other reviews.
We have nothing further to add except - that 4-in-a-Bed...More
As I am writing this I am on a business trip, sitting in a 5* hotel in Berlin and longing back for the warm and charming atmosphere at the Richwood.
My family and I had a wonderful stay mainly due to the great conversations with...More
1 Thank Beate-on-2r
Response from TheRichwood, Owner at The RichwoodResponded 30 August 2017
Thank you so very much, Beate, for the wonderful review. It gives us air under our wings, danke viel, viel mal!
We loved meeting you all and hope we will see each other again.