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Marquis Hotel

12/06/2017 13/06/2017
1 room 2 adults 0 children
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Marquis Hotel
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342 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Cambridge, United Kingdom
Reviewed 6 days ago NEW

The hotel itself is a bit tired, could do with some sprucing up, particularly the gardens and area around the entrance, first point of call for most people, having said that the hotel is very clean, the rooms are comfortable, only problem is that it is very noisy at night as it is near night clubs, this is the fault...

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Helpful?
Thank Sheila2410
Hertford, United Kingdom
Reviewed 6 days ago NEW

I have just got home after three nights at the Marquis and had to write this review, I have never been made more welcome and felt at home than your hotel, the staff are fantastic and nothing is too much trouble, I have to give a special mention to Mark and Joe ensuring I was always ok. I wish you...

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Thank Pamshadbolt
Stockholm, Sweden
Reviewed 1 week ago

After checking in to a room on ground floor with car parking direct outside we asked to change to another room on higher floor. This was possible and with a small added charge we got a very good room with view.

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Thank ARP_11
Derbyshire, United Kingdom
Reviewed 3 weeks ago

Took a coach party to the hotel for a long weekend had a fantastic time henry and all his staff could not do enough for us great rooms great food good well stocked bar entertainment great nice and easy walk to the harbour plenty off on site parking even for our coach went last year same time hotel has had...

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Thank johnderekbonner
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello John, Thanks for your great review. It was a pleasure having your group back for a second year and we look forward to welcoming you again next year and hopefully you will see even more improvements.

Barnsley, United Kingdom
Reviewed 4 weeks ago

Just come back from a 4 night stay here with National Hotels who were very good - cant fault it at all especially the staff who did go an extra mile - from the moment we walked in Mark was there to greet us and the gentleman who served us in the restaurant (a true one at that) sorry I...

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Thank 15JulieKD
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello 15JulieKD, We are so pleased you had a great time with us during your 4 night stay. It was a pleasure looking after you all. Thank you for your lovely comments about the staff. We hope you will come back to us in the future.

Reviewed 4 weeks ago via mobile

What a fabulous hotel, really friendly staff and top notch service, buffet breakfast eat as much as you like, highly recommended ideally located near the sea front, free parking and WiFi. Walking distance from the centre of town and all amenities

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1Thank John S
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello John S, Thank you for your review. It sounds like you had a great time with us overall and we hope to welcome you back in the future.

Cirencester, United Kingdom
Reviewed 11 April 2017

Just had lovely wekend in your hotel with our granddaughter. Stayed in first floor family room it was very large, clean and comfortable. The buffet breakfast was great and the staff very friendly and helpful. Would certainly reccomend and hopefully stay again.

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Thank johnmarriott220
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello johnmarriot220, Thank you for your great review. We look forward to welcoming you back at some point in the future.

Reviewed 2 April 2017 via mobile

Brought my group to your lovely hotel. Big thanks to Karen Sophie Mark for looking after my guests Big thanks to Henry for letting me wash my coach. Henry you have a fantastic team. X Great food nice entertainment and pleasant hotel 🏩 😀

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Thank Carole E
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Many thanks for the taking the time to write your review Carole. It was a pleasure looking after you all and we look forward to seeing you again. Many thanks, Marquis Hotel Management

Blackpool, United Kingdom
Reviewed 1 April 2017

Had a wonderful two nights at the Marquis, very friendly staff . buffet style breakfast and my room was dog friendly too with its own door to the carpark, which was appreciated as I really didn't want to bring a dog through the hotel. Mark the supervisor at breakfast was great very customer focused and took the time to make...

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1Thank sammy n
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello Sammy n, Many thanks for your lovely review, especially your comments about the staff. We are pleased you had a lovely stay and enjoyed the dog walking facilities. Please give us a call if you are visiting Torquay again. Many thanks, Marquis Hotel Management

truro cornwall
Reviewed 29 March 2017

We stayed at this hotel as a stopover for a family day out. We had two family rooms and one standard double dog friendly room. On the positive side, all the staff we met were very friendly and helpful, the room we had was clean and had a spacious bathroom with large shower and had a separate door onto the...

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Helpful?
Thank tacey
Sophie M, Front Office Manager at Marquis Hotel, responded to this review

Hello tacey, Thanks for taking the time to write your review. We are pleased you felt the staff were friendly and helpful. Many apologies for the issues you encountered regarding the noise disturbance. Of course the night porter should have dealt with this and we are sorry you had to get involved. You have now been sent an email in...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The beautiful Marquis Hotel was built in the 19th century as a holiday home for the 3rd Marquis of Bute. Around 1920 it was converted into a fine hotel and retains many of the original features a number of sea facing rooms.In 2013 the hotel has undergone a major renovation. The hotel has a private entrance to the Riviera Conference Centre with access to tennis, bowls and 9 hole pitch and putt. ... more   less 

Additional Information about Marquis Hotel

Address: Belgrave Road, Torquay TQ2 5HQ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: $113 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marquis Hotel 3*
Number of rooms: 44
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Hotel staff and other travellers.
19 questions
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Norfolk, United Kingdom
kingston upon hull

why does the management comment always IM SORRY THIS IM SORRY THAT it so annoys me Get your act together Hotel if you want to remain open and get up dated nobody wants to stay in fusty old rooms with ancient old had been furniture creaky beds old trays with the condiments on. with the most horrible cups ever upgrade please it makes all the difference ,also old dirty full of hairs shower curtains walls paper thin. and least of all give the correct photos not air brushed ones which are not true just like all holiday brochures. I would more like to hear from Managers what you actually Have done as regards refurbish and what new has been added to the rooms and the Hotel itself on a regular update basis instead of hard working folk having to wait until they have spent / booked/ visited and got there/ and have to say Oh My God then its all too late . I have Not found 1 Hotel from the National Holiday Coaches which gets full 100% Good remarks I Quite understand their prices are cheapish but still its hard earned money and when I book any Hotel I want to enjoy and not find myself miserable because of lack of truthful comments and of how it really is Not how the Management want you to think it is. I have had 2 hell hole experiences and to be frank after complaints as I was there confrontation to the Manager he was in total denial of our complaint and yes they were truthful no point in lying. a 1 off how it was .....we had to stuff 2 full rolls of toilet paper in between the windows to stop the rain coming through and that was just starters. S o I am very keen to have the truth I am not wanting 5* but modernish up to date none broken showers creaky old beds and old bedding either which we got all from ???? thank you

4 months ago

See all questions (19)

Questions? Get answers from Marquis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the second floor, although there were just 2 of us we had a family room. Only thing was it is very noisy at night, no A/C.”
Sheila2410, 22 May 2017 | Read review
“Rooms at the back of the hotel have a garden, sea view”
Pamshadbolt, 22 May 2017 | Read review
“Avoid rooms on ground floor as you have no view”
ARP_11, 19 May 2017 | Read review
“1st floor sea views nice big roof terrace”
johnderekbonner, 1 May 2017 | Read review
“Room 221 on first floor large and quite”
johnmarriott220, 10 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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