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Astor House Apartments

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Traveller (110)
Room & Suite (41)
Dining (7)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“washing machine”(12 reviews)
“rock walk”(8 reviews)
AMENITIES
Free Wifi
Beachfront
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
4 Star Hotel
All hotel details
Additional information
Offers from Astor House Apartments
Special Rate: Book direct for less £
Offers from Astor House Apartments
Special Rate: Book direct for less £
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (293)
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Traveller rating
181
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10
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181
65
22
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10
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All reviewsapartment was cleanwashing machinerock walkgreat apartmentsofa bedhouse managerfloor to ceiling windowsmaster bedroomliving arealarge balconystunning sea viewswell equipped kitchentorquay baysteep walkself cateringflights of stairslovely week
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1 - 5 of 286 reviews
Reviewed yesterday via mobile

Unprofessional, they are very unflexible if you need to make reasonable changes to your booking. No way of getting a refund if you can not go anymore but give them decent notice (14 days or more). Not recommended!

Thank AlinaGruia
Hotel's Favourite
Reviewed 11 August 2017 via mobile

Spent 6 nights in a fabulous one bedroom apartment, with a balcony and sea view. 5 minute walk through the private garden and along a pathway to the beach, harbour and eating places. Totally relaxing holiday. Book direct through Plum accommodation for discounted prices.

Thank Carol D
Reviewed 2 days ago via mobile

If you book the Astor House in torquay and for any reason you can't be there , even if you give them long notice , they will ask you to cancel the booking in order to get your refund but will never keep their promises...More

1  Thank minodora2018
Response from Plumholidays, Owner at Astor House ApartmentsResponded yesterday

Refunds are available if the booking is cancelled one month before arrival whereas this booking was well after this period. However a discretionary refund was made based on a new booking for the dates they booked.

Reviewed 2 days ago via mobile

We booked 2 apartments but unfortunately we booked the wrong date by mistake , let them know straight away and they asked me to cancel the booking so they can re’book the apartments but never received the refund as they promised !

1  Thank Razz A
Response from Plumholidays, Owner at Astor House ApartmentsResponded yesterday

In accordance with the cancellation policy no refund was due as they cancelled too close to the booking date. However they were offered a refund on a discretionary basis if the dates were rebooked and as one was a refund was sent to them.

Reviewed 3 days ago

We stayed for 3 nights in apartment 2. It had a separate bedroom and a sofabed in the living room for the kids. It was the neatest little sofabed I've ever come across. So easy to fold - I want to buy one. The balcony...More

Thank Andrew M
Response from Plumlocations, Owner at Astor House ApartmentsResponded 2 days ago

We do have some reserved spaces you can book in advance.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Details
Price range
USD 116 - USD 306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Torquay
#15 Luxury Hotel in Torquay
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 116 - USD 306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Torquay
#15 Luxury Hotel in Torquay
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (110)
Room & Suite (41)
Dining (7)
Pool & Beach (3)
Questions & Answers
Ask a question
RachyM_88
26 January 2018|
Answer
Response from Plumholidays | Property representative |
Yes you have booked a ground floor apartment.
1
Vote
kirstenfx
29 December 2016|
AnswerShow all 3 answers
Response from Barbara N | Reviewed this property |
about 40 mins walk along sea front then a very steep climb up to Warren Road. Suggest a taxi unless your are extremely fit and only carrying a back pack.
0
Votes
Amy075
1 May 2016|
Answer
Response from Pat G | Reviewed this property |
There are about 5 parking bays at the front of the house - you need to book one when you book your accommodation. If there are none available when you book, there is roadside parking by the house but you'll have to take pot... More
1
Vote
Room Tips
"Ground floor apartment is good for someone who needs easy access such as wheelchair or smaller kids."
Read review
"Apt 8 was beautiful (ground floor)"
Read review
"Be careful with ground level apartment. Can be very noisy."
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"All rooms & property are a good choice!"
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