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TLH Derwent Hotel

Traveller (113)
360
Panoramas (43)
Pool & Beach (77)

About

Location
Cleanliness
Service
Value
Part of TLH Leisure Resort, this lively 3 star hotel has access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
1,280Reviews
582Photos
39Q+A
100Room tips
Traveller rating
  • 525
  • 486
  • 171
  • 59
  • 39
Time of year
Traveller type
Language
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  • English
Popular mentions
We were very pleasantly surprised when we arrived. The staff in reception were very welcome and took their time to talk us through all of the information, we felt very welcome. We had a family room as it was my partner, his daughter and myself and it was lovely, my only issue is
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Journey down took coach 71/2 hours,ridiculous-- got a warm welcome upon arrival from efficient reception and all staff throughout our stay, Chef Andy Johnson warrants a special mention as I and another in our party are Coeliacs, his guidance and quality of chosen food
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Response from gbrueton, General Manager at TLH Derwent Hotel
Responded 2 days ago
Thank you for your review. I have passed on your lovely comments to the rest of the team. I'm glad you have been continuing to visit us for so long, and long may it continue. Kind Regards,
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stayed for new year, but have just got round to writing a review. have been going for the new year for last few years, but the entertainment to bring in 2019 was very poor from the entertainments team. it was pretty much a girl & boy fighting over a chair for an hour, playing a
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Response from gbrueton, General Manager at TLH Derwent Hotel
Responded 5 days ago
Thank you for your review, I’m sorry to read that your room wasn’t cleaned properly; I am however glad that this was dealt with swiftly. In regards to the comments regarding the Entertainment I would like to mention that we are a Family Resort and children are catered for during the holiday periods which they can enjoy before Bingo. Bingo is a very popular segment of the evening and only lasts 30 minutes and in fact we had to secure extra space for the amount of people that came to enjoy this, I do understand that this isn't for everyone. I hope you found the Entertainment after 9.00pm to be more to your liking, this ran on till 3.00am for the guests that really wanted to welcome in the New Year. Again thank you for your review. Kind Regards,
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Ok.... so the first room was way too noisy as above the entertainment.... the second room was good. Dinner was good, staff really friendly... however, when you pay a supplement to have the cheese board and chutney.... branston pickle really does not suffice!! When asked about
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Response from gbrueton, Manager at TLH Derwent Hotel
Responded 5 days ago
Thank you for your review, I’m sorry to read about the Cheese Board. I have spoken to the Head Chef and this has been rectified. We look forward to welcoming you back soon. Kind Regards,
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Found a good deal on black Friday so booked up for Jan. Me and my partner have been here a few times before and absolutley loved it, this is why we come back. Dinner and breakfast was included, the breakfast is always great but the dinner really let it down. I know it's masse
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Response from gbrueton, Manager at TLH Derwent Hotel
Responded 2 weeks ago
Thank you for your review. I’m sorry to hear that your dinner wasn’t up to our usual standard; I have passed on your comments to the Head Chef for review. I am however pleased to hear that the rest of your stay was as per your previous visits. Kind Regards,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorTLH Derwent Hotel
The Twin Room at the TLH Derwent Hotel
Professional photo exclusively commissioned by TripAdvisorTLH Derwent Hotel
The Family of Four Room at the TLH Derwent Hotel
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12345623
You can access the hotel from the lower ground floor, where you can also leave mobility scooters. These are available for hire locally, last year the cost was £10 per day.
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I am not sure but you could always telephone the hotel and ask
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If you ring them direct they are so lovely and helpful
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The Derwent Hotel has over 170 bedrooms and it always depends on what particular facilities you require as to what may be called a “good room”. For example; are there any mobility issues, do you require a walk-in shower, is a view important etc. We have been using this hotel for over 15 years and have always booked directly. The reservations office that take the bookings will always give advise and try to meet your requirements. I hope this helps.
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There were no fridges in our rooms in July but we all had single rooms. Best check direct with the hotel.
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1234568
"Level 1 is excellent for access to the car park at the rear which is accessed via the Fire Door."
"Front of building.back rooms seem smaller. Very warm."
"Self catering apartments are available and lower floors have largest rooms."
"Floor 1 or 2 maybe advisable over the top floors"
"When booking directly, let the Hotel know if you any special requirements."
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PRICE RANGE
USD 51 - USD 156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
derwent hotel torquay
LOCATION
United KingdomEnglandEnglish RivieraTorquay
NUMBER OF ROOMS
174
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