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We visited Copthorn hotel, Plymouth over the October half term and had a really nice time. The food was excellent and the staff was always polite and helpful. Our kids enjoyed every minute of their stay and would love to go again.More
Management response:Responded 25 November 2016
Thank you for taking the time to submit a positive review after your recent stay with us. We sincerely appreciate your superb feedback, especially on our food quality and staff. We are delighted that you enjoyed your stay with us.
We trust that...More
We visited the restaurant within the Copthorne Hotel last night and I have to say it was wonderful, the menu sounded delicious and the staff were attentive from start to finish. I ordered the duck terrine for starters and it was quite possibly one of...More
2 Thank es30
Management response:Responded 14 November 2016
Thank you for taking the time to submit such a positive response after your recent visit to our Bentleys Restaurant. We sincerely appreciate your superb feedback and I am so happy to read that you enjoyed your meal with us so much as...More
Booked ahead and made a few requests.I have stayed here a few times and found it lacking in a number of areas.
On check in I found the gentleman very helpful and accommodating
And he happily moved my room as my son wanted a view...More
Thank Richard C
Management response:Responded 11 November 2016
Dear Richard C,
Thank you so much for your delightfully detailed review of our hotel after your recent stay. I am glad to see that you enjoyed your stay with us again, particularly the views of the fireworks from your room.
I am particularly happy...More
Whilst this might not be the most up-to-date hotel crammed with gadgets it is a lot, lot better than many of the reviews lead us to believe.
We travelled by train and this hotel could hardly be better situated as it is a few minutes...More
Thank John D
Management response:Responded 9 November 2016
Dear John D,
Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all of our guest's feedback as it assists us in maintaining consistent standards of service and hospitality.
Please accept my apology for the unfortunate lapses...More
This hotel was clean staff very good and helpful didn't eat in the hotel so cant comment on the food it is in a good location although the parking was very hard to find there was one space outside the hotel witch i got but...More
Thank muriel m
Management response:Responded 3 November 2016
Dear muriel m,
Thank you for your valuable feedback received after your recent stay with us. We sincerely appreciate your commentys and we are delighted that you enjoyed your stay with us.
Please accept my apology for any inconvenience caused by our parking arrangements. We...More