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Southernhay House Hotel

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#23 of 31 Hotels in Exeter
Certificate of Excellence
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Southernhay House Hotel
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243 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Harare, Zimbabwe
Level Contributor
8 reviews
3 hotel reviews
Reviewed 2 weeks ago

We spent two nights here, amazing little hotel. Very homely feel. Hotel staff make you feel extremely welcome. Food was lovely. dined in on the first night. Centrally located near the cathedral and main shopping area. Would highly recommend this hotel to anyone wanting a quiet getaway.

Helpful?
Thank Niroshia A
Penzance, United Kingdom
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

Beautiful hotel with very individual rooms. Staff are very young but so friendly and helpful. Originally a Georgian mansion so no lift. Parking is difficult during working hours but fine overnight. Ideal base if you exploring South Devon.

Helpful?
1 Thank Five2wns
Brighton, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 28 October 2016

The hotel is centrally-located in the smart business area of Exeter, a short walk from the Cathedral. Ideal for short stays, or indeed longer, Exeter is a beautiful city and there is plenty to see and do within walking distance of Southernhay House. On arrival, you can easily park outside (from 6pm to 8am without charge), but only for one... More 

Helpful?
3 Thank travellernumber29
Manager_SH, Manager at Southernhay House Hotel, responded to this review

Thank you for your review and, once again, can I offer sincere apologies for our mistake on your check in. Noga was mortified about the error and went to lengths to ensure your stay was otherwise perfect - in which I'm pleased to note she was successful. When you next book, please do mention it to Noga and she will... More 

Teignmouth, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 October 2016

We loved this hotel. Peaceful, understated elegance and central to shopping and cathedral green. It is situated in Southernhay gardens in Exeter right next to a small park. When we stayed there was a food and drink fiesta in the park that apparently happens every last Friday in the month, it was an added bonus and had to be visited.... More 

Helpful?
Thank lulie_12
Manager_SH, Manager at Southernhay House Hotel, responded to this review

Thank you for your lovely review Julie - it's nice to hear that our guests enjoy some of the more unusual offerings of this lovely city and the street food market on the last Friday of each month is one of them! There's so much to enjoy here - please just ask our staff about any current events or pop... More 

London, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 October 2016

I am very sad to write this review. There is much about the hotel that is lovely. The room was nice, the staff were very pleasant and the bar is great fun. I recommend the hotel happily for week days. But the primary requirement of a hotel is to be able to sleep. We stayed on a Saturday night and... More 

Helpful?
1 Thank Fulhamfamily
Manager_SH, Manager at Southernhay House Hotel, responded to this review

No, I quite understand your comments and it is true that, since the nearby office buildings were converted (rather expediently) into buy-to-let accommodation we have had teething issues with the students. We have now put both Exeter Uni Student Advisory and Environmental Health on a watch and the weekend parties have abated (I think the work has finally kicked in).... More 

Andover, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 October 2016 via mobile

I have just returned from a one night stay at this hotel with my fiancée. I booked us a one night stay through booking.com and got a good deal, however I decided to contact the hotel and upgrade the room as a surprise. It was so simple and in 2 emails this was completed and acknowledged. We turned up as... More 

Helpful?
1 Thank buzzuk27
Manager_SH, Manager at Southernhay House Hotel, responded to this review

Thank you for your particularly nice review and for taking the trouble to post. It was our pleasure to welcome you both here - and I hope it won't be the last time, since you obviously "get" what we are about and appreciate the difference between an original and a chain offering. I shall pass your comments, especially, onto Elens,... More 

London, United Kingdom
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 October 2016 via mobile

This hotel is modern in its facilities yet maintains the charm of the building in which it is situated. It's location is excellent being near the cathedral and main shopping area. The additional charges, such as breakfast and drinks, are expensive (breakfast was £17.50 a head). Nevertheless, this hotel is well worth a visit.

Helpful?
1 Thank Simon M
Manager_SH, Manager at Southernhay House Hotel, responded to this review

Hi Simon, thank you for your kind review which is appreciated. It sounds as though you were on a Room Only rate for the accommodation - do ask us next time for our best available rate (which is very reasonable when breakfast is included). I hope that we will have the chance to welcome you back soon. More 

Surrey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

I am currently staying in this property and its so unusual I felt compelled to write a review. Of course with everything there are positives and negatives: Positives: Wonderfully unusual, you will never stay in a hotel like it. You feel at home. Bathrooms are part of the bedroom which is great Fabulous furniture Handmade fudge in room on arrival... More 

Helpful?
1 Thank Danielle G
Manager_SH, Manager at Southernhay House Hotel, responded to this review

Hi Danielle, thank you for your kind review and for highlighting the positives about our hotel (and your stay). We hope that our attention to detail is unobtrusive and I'm pleased that you appreciated this. On the negative; this was a (warm) Friday night and our guests - both resident and non-resident) do enjoy the Terrace and outside garden. As... More 

London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

Don't contribute on here too often but feel I have to after my visit to the wonderful Southernhay House Hotel in Exeter. We wanted somewhere special for a weekend away for my mum's 90th birthday and this was recommended by my friend as smart, stylish but above all friendly and he was absolutely right. It was perfect. Lovely rooms, a... More 

Helpful?
Thank Paul N
Manager_SH, General Manager at Southernhay House Hotel, responded to this review

Hi Paul, first can I repeat our congratulations to your Mum on her very significant birthday; it was a delight to host this for you. It is very kind of you to post on this forum and we would love to welcome you back for a weekend break in the future. More 

Kingston-upon-Hull, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 September 2016 via mobile

The hotel was lovely and the rooms and food were very good. On looking through the room information I noticed that the hotel policy says that you bring your possessions into the hotel at your own risk and they will not be held responsible for loss or damage of your possessions. The hotel does not provide a safe in the... More 

Helpful?
2 Thank goosie616
Manager_SH, Manager at Southernhay House Hotel, responded to this review

Hi Goosie, I'm sorry you felt your possessions at all vulnerable during your stay. I think you'll find that the disclaimer you refer to is very standard hotel practice (required by our insurers) and we have a safe, in our private office, which guests are welcome to - and do - use. However, this is not a high security risk... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Charming boutique townhouse hotel with 10 individual bedrooms, chic cocktail bar, private dining room for parties and informal Club Room for casual dining and meeting. Al fresco eating and drinking on our terraces and secluded garden. Food is modern, local and highly seasonal with daily changing menus. Southernhay House is located in the centre of Exeter just yards from the Cathedral and within easy reach of the University and Quayside. Staff are long-term, friendly and live locally so are able to recommend seasonal and regional activities during your stay. Languages spoken: English, Portuguese, Italian, Russian, Hebrew. ... more   less 

Additional Information about Southernhay House Hotel

Address: 36 Southernhay East, Exeter EX1 1NX, England
Region: United Kingdom > England > Devon > Exeter
Price Range: $166 - $419 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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Also Known As:
Southernhay House Hotel Exeter, Devon
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Questions & Answers

Here's what travellers have asked, with answers from Southernhay House Hotel staff and other travellers.
1 question
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Chichester, United Kingdom
over a year ago

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Questions? Get answers from Southernhay House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't matter because of the wide variety of styles.”
 of 5 bubbles Five2wns, 2 Nov 2016 | Read review
“Double check to make sure you get the room you booked!”
 of 5 bubbles travellernumber29, 28 Oct 2016 | Read review
“Stay during the week but avoid weekends”
 of 5 bubbles Fulhamfamily, 10 Oct 2016 | Read review
“Ask for a room facing the front of the hotel if you don't wish to hear X Factor auditions!”
 of 5 bubbles danielleg762, 30 Sep 2016 | Read review
“All rooms were good”
 of 5 bubbles PaulN868, 25 Sep 2016 | Read review
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