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Mercure Exeter Southgate Hotel

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#8 of 31 Hotels in Exeter
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Exeter Southgate Hotel
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1,902 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Exeter Southgate Hotel
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Showing 1,840: English reviews
Reviewed 11 September 2015

We've stayed here a few times and we like Exeter as a centre for places around in Devon as well as for shopping and restaurants. But most of all we like this hotel, it's very well located and extremely comfortable. We like the rooms with stylish decor, a fridge, a kettle and tea and an espresso machine and they are...

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Helpful?
1Thank Nick14541
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Nick14541, Thank you for choosing to stay with us again and for taking the time to write a review. I'm delighted you enjoyed your stay with us and will be pleased to share your feedback with the team who I know will be encouraged by this. I hope we can welcome you again in the near future. Kind Regards,...

Uxbridge, United Kingdom
Reviewed 10 September 2015 via mobile

I had an event at the Mercure on Monday. We had a presentation for 15 people followed by dinner. The planning of the event was seamless, I did not have to chase anything, everything was as I ordered. Furthermore the staff were attentive and friendly. The food was good and price was reasonable. I would definitely recommend.

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Helpful?
2Thank CharleyMouse
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear CharleyMouse, Thank you for your recent review and recommendation. I'm delighted your event went well and hope we can welcome you back to the hotel soon. Kind Regards, David Hayden General Manager

Greater London, United Kingdom
Reviewed 9 September 2015

Review collected in partnership with Mercure Hotels
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1Thank 955nickr
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

London
Reviewed 9 September 2015

I stayed here recently for a business trip and it's got everything one would wish for from a mid range hotel. Positives * VERY good breakfast. High quality sausages and bacon etc. Really good choice. Light and airy breakfast room. * Friendly and professional staff * Well maintained swimming pool and Jacuzzi * Spacious bar area and lounge facilities *...

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1Thank HappyGuest1976
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear HappyGuest1976, Thank you for your recent review and feedback I was delighted to read that there were so many positive aspects to your stay. Please be assured I will pick up with the team the areas you highlight we could improve upon and hope we can welcome you back soon. Kind Regards, David Hayden General Manager

Swansea, United Kingdom
Reviewed 7 September 2015

That's what we found anyway... Excellently located hotel with first class facilities. Fast and efficient service. Not cheap but for the room size and the various non trivial freebies good value for money nonetheless. We have very happy memories and would definitely go there again!

Review collected in partnership with Accorhotels.com
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1Thank Keith341
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Keith341, Thank you for your recent review and recommendation we would be delighted to welcome you back hopefully in the near future. Kind Regards, David Hayden General Manager

Northamptonshire, United Kingdom
Reviewed 6 September 2015

This hotel is one of my UK favourites when I'm staying in Exeter. A quality hotel, clean, great food, modern décor, parking and very polite staff. I've been back a couple of times now as it's well located for the harbour or the town.

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1Thank Kathy S
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Kathy S, Thank you for your recent review and feedback I'm delighted you keep returning to the hotel. I hope we can welcome you back again in the near future. Kind Regards, David Hayden General Manager

Bristol, United Kingdom
Reviewed 5 September 2015 via mobile

Conveniently located hotel, welcoming reception, superb rooms. Espresso machine on the room! As is often the case with these buildings, rooms can get very hot in the summer. If you are desperate, air conditioning is fitted. Main attraction is the wonderful 15m swimming pool downstairs. With sauna and jacuzzi.

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Thank Cream M
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Cream M, Thank you for your recent review and feedback I' delighted you had an enjoyable stay with us and hope we can welcome you back again in the near future to Exeter. Kind Regards, David Hayden General Manager

Bridgend, United Kingdom
Reviewed 5 September 2015 via mobile

Booked two rooms while we visited local university. The rooms were spacious and the beds were huge. Nice coffee machine in the room and a selection of free drinks. Will stay again soon. We are in the restaurant and the food was excellent. The pickled egg was amazing

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Thank h5dunlop
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear h5dunlop, Thank you for your recent review and feedback which I appreciate you taking the time to do and I will be delighted to share your feedback with the team. I hope we can welcome you back to Exeter in the near future. Kind Regards, David Hayden General Manager

Warwick, United Kingdom
Reviewed 2 September 2015

As a member of Accor we were given Privelidge upgrade. Very comfortable and well equipped room. Breakfast was excellent and constantly being efficiently replenished. Staff were also very professional. New sauna and a good pool. Location was perfect for us, visiting for a wedding, sightseeing in the city and quays. We will definitely look for more Mercure hotels. We also...

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Thank 126lhr
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear 126lhr, Thank you for your review and positive feedback following your recent stay with us. I will be delighted to share this with the team and hope we can welcome you back in the near future. Kind Regards, David Hayden General Manager

West Midlands
Reviewed 1 September 2015

Having stayed last year and found the hotel to be excellent for a short stopover on our way to South Devon. We asked for the room which we had last year and were informed that it was available. No problem. Later that day my husband phoned to give our details and make sure the booking was in order. He was...

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1Thank royshereturn
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear royshereturn, Thank you for your recent review and feedback. Please accept my apologies for the shortcomings you experienced during your stay. Please be assured I will follow this up with the team and ensure we carry out the required training as well as review our processes where required. I hope you will give us the chance to serve you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: $137 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity and ACCOR so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
19 questions
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the rear”
 of 5 bubbles David_PaulaCH, 6 Mar 2017 | Read review
“Great rooms, lovely food and wonderful location”
 of 5 bubbles 758jacquic, 2 Mar 2017 | Read review
“Privilege rooms are the best”
 of 5 bubbles Bigbird1334, 2 Mar 2017 | Read review
“Ask for a room away from the busy intersection.”
 of 5 bubbles 1Suz1, 1 Mar 2017 | Read review
“Privilege room 341 is very small so ask not to be in this room. ”
 of 5 bubbles DerrickW277, 22 Feb 2017 | Read review
5 of 5