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Mercure Exeter Southgate Hotel

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#8 of 31 Hotels in Exeter
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Exeter Southgate Hotel
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1,903 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Exeter Southgate Hotel
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Showing 1,841: English reviews
Reviewed 3 weeks ago

I've stayed at this hotel a couple of times now. I can honestly say the rooms are lovely, really comfortable and cosy. I must say a big well done to the housekeeping team. The room and bathroom was spotless! I will definitely be staying here again.

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Helpful?
Thank Jacqui C
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jacqui C, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Woking, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Thank martinC6844MZ
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Blacksburg, Virginia
Reviewed 3 weeks ago

The Mercure Exeter Southgate Hotel in Exeter, UK was a lovely experience. We stayed for three nights. The room was clean but not large though very adequate with a modern bathroom. It was situated near the center city so that we walked to all the places we wanted to visit. Although the hotel was at a busy corner, the room...

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Thank 1Suz1
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear 1Suz1, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Wales, United Kingdom
Reviewed 3 weeks ago

From the moment we arrived to the moment we checked out the service offered by all the staff we came in contact with Reception, Bar, Restaurant and Leisure complex was absolutely fabulous. All areas of the hotel exceptionally clean, well furnished and comfortable, excellent dinner and breakfast and the privilege room we stayed in was first class. The only sad...

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Helpful?
Thank Stephenrog
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Stephenrog, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience at the hotel and were impressed buy the staff as our main focus is on trying to ensure our guests have a great experience when staying with us. I hope we can have the pleasure of welcoming you back again...

Plymouth, United Kingdom
Reviewed 4 weeks ago

We stayed Friday/Saturday nights in a Privelege room (186). Breakfasts were excellent. Go early because the venue becomes overwhelmed at weekend. Otherwise, we did not eat here, going to our local favourites. From our pleasing experience we will be back and to try the restaurant. Prices are competitive, including the car parking, which is difficult in Exeter. The Reception area...

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2Thank embleton07
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear embleton07, Thank you for taking the time to share your recent experience of your stay which I read with pleasure. I am delighted that you were overall happy with your experience but it is clear that there are some areas that require some re-focus so that we may better our serve our guests; thank you for bringing this to...

Bristol, United Kingdom
Reviewed 4 weeks ago

Very much enjoyed our one night stay. Our room was very clean and well equipped and enjoyed a very good nights sleep in the big comfortable bed. We ate in the resturant on the evening which was delicious and good value for money although I would say a bottle of wine is quite expensive. Buffet breakfast was very good with...

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Helpful?
Thank Mhealy66
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Mhealy66, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience at the hotel and were impressed buy the staff as our main focus is on trying to ensure our guests have a great experience when staying with us. I hope we can have the pleasure of welcoming you back again...

Bideford, Devon
Reviewed 4 weeks ago via mobile

Our Christmas present to Exeter Chiefs and decided to find a hotel to stay overnight! Fantastic location. .10 min walk to Exeter Central to get train to the ground. Lovely room we were on second floor, very clean, friendly helpful staff and a fabulous breakfast too. Situated just behind the Cathedral it is an ideal base to explore the city,...

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Thank Suejinks
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Suejinks, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Taunton, United Kingdom
Reviewed 4 weeks ago via mobile

Gasped as soon as I walked in, the decor is lovely!! Very clean room, shower is incredible! Quick and easy check in, easy to find after the motorway. Only a short minute walk to the restaurants which is good. Only downside was the breakfast, bacon wasn't edible very leathery and had been sat under the hot light for a long...

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Helpful?
Thank madaston
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear madaston, Thank you for taking the time to share your recent experience of your stay which I read with pleasure. I am delighted that you were overall happy with your experience but it is clear that there are some areas that require some re-focus so that we may better our serve our guests; thank you for bringing this to...

st.Austell
Reviewed 4 weeks ago

Review collected in partnership with Mercure Hotels
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Thank Derrick W
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Meifod, United Kingdom
Reviewed 5 weeks ago

At very short notice I booked and stayed overnight on Sunday/Monday not arriving at hotel until 8pm. After swiftly checking in I booked a table at the restaurant and was very pleasantly surprised. The 3-course dinner was excellent and the service highly professional. The premium room was perfect and I was able to get a great night sleep before an...

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Helpful?
Thank Philip8964
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Phillip8964, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: $138 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
Reservation Options:
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
19 questions
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the rear”
 of 5 bubbles David_PaulaCH, 6 Mar 2017 | Read review
“Great rooms, lovely food and wonderful location”
 of 5 bubbles 758jacquic, 2 Mar 2017 | Read review
“Privilege rooms are the best”
 of 5 bubbles Bigbird1334, 2 Mar 2017 | Read review
“Ask for a room away from the busy intersection.”
 of 5 bubbles 1Suz1, 1 Mar 2017 | Read review
“Privilege room 341 is very small so ask not to be in this room. ”
 of 5 bubbles DerrickW277, 22 Feb 2017 | Read review
5 of 5