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Mercure Exeter Southgate Hotel

2,132 reviews
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Traveller (207)
Room & Suite (136)
Dining (31)
Overview
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Exeter Southgate Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,132)Write a Review
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2,053 results
Traveller rating
768
837
294
110
44
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LanguageEnglish
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768
837
294
110
44
Show reviews that mention
All reviewsprivilege roomjacuzzi and saunaleisure facilitiescar parkcity centreper daylovely hotelexcellent locationgood sizewalk in showernespresso machinekippersreception staffon site parkingfew minutes walkstandard roombuffet style
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1 - 5 of 2,053 reviews
Reviewed yesterday

We have stayed at this hotel on many occasions, it is a excellent hotel staff are really friendly and welcoming, rooms are lovely and beds are really comfortable, however the breakfast needs tweaking whilst there is fruit, yogurts, cereals and a buffet breakfast they also...More

Thank bee12963
Hotel's Favourite
Reviewed 2 weeks ago

I stayed here recently for 2 nights. On arrival I was upgraded to a privilege room, which has nice little extras like a nespresso machine in the room and free newspapers. I unfortunately don't drink coffee but it was nice anyway! The hotel and rooms...More

Thank alakim
Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 1 week ago

Dear Alakim, Thank you for your excellent review of our hotel, it is always a pleasure to receive positive feedback. We are pleased you enjoyed your time with us and look forward to welcoming you back very soon. Warm regards, Nicholas Carn General Manager

Reviewed yesterday

Staff were very friendly, the hotel was very clean, and the rooms were a good size and very comfortable. The location is very good too, close to everything you would want it to be (not too difficult in Exeter, granted). The hot tub, pool, and...More

Thank Brogana
Reviewed 4 days ago via mobile

Had a very enjoyable 2 night stay, room was as requested very quiet, breakfast was reasonable with no extra cost for the freshly cooked options and bar had a good selection and friendly staff: car parking on site is an added bonus and it’s in...More

Thank ayresee
Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 3 days ago

Dear Ayresee, Thank you for your great review of our hotel, we are delighted you enjoyed your experience with us. We look forward to welcoming you back very soon. Warm regards, Nicholas Carn General Manager

Reviewed 6 days ago via mobile

Stayed two nights here . Enviable location , 2 mins from the cathedral . Parking @£12 per 24 hours and you can walk everywhere quite easily . ( aside of hotel try Cosy Club for breakfast it’s 50 metres away and nice alternative). Hotel does...More

Thank LindaCarling18
Response from Nicholas C, General Manager at Mercure Exeter Southgate HotelResponded 3 days ago

Dear LindaCarling18, Thank you for your great review of our hotel, we are delighted you enjoyed your experience with us. We look forward to welcoming you back very soon. Warm regards, Nicholas Carn General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 110 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 110 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Exeter
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (207)
Room & Suite (136)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
beachbum5597
1 December 2017|
AnswerShow all 3 answers
Response from Nicholas C | Property representative |
Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
0
Votes
Gerry B
13 November 2017|
Answer
Response from Nicholas C | Property representative |
Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
1
Vote
William T
21 October 2017|
AnswerShow all 3 answers
Response from Nicholas C | Property representative |
Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
0
Votes
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Room Tips
"Book direct and get a better room than using booking sites"
Read review
"Previlige Room 145, really quiet."
Read review
"Privilege rooms have bath robessoft drinks so nice to have"
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"Choose i higher floor room always a good idea for peace and quiet."
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