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Tregenna Castle Resort

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2,558 Reviews from our TripAdvisor Community

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Taunton, United Kingdom
Reviewed 3 days ago NEW

Room was dirty, no heating in the bathroom, no towel rails. The over basin light and shaver socket was so high that even my 6'6" tall son-in-law couldn't reach it! Food was poor. I had a crab cake but there was no evidence of any crab. The rest of the food left a lot to be desired. On arrival I...

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Thank suziallen2017
Berkshire
Reviewed 1 week ago

You can't fault the excellent customer service, especially from Andy and Gill. We accidentally booked the wrong dates so they helped us out. That made it very difficult to complain about the worst bed and bedding I have ever experienced in 45 years of travelling. The bed was 2 singles pushed together Covered with a king size sheet only all...

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1Thank SarahMulvany
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We are a popular 3 star family friendly resort with facilities available for children of all ages. It is a shame that you decided not to mention your concerns during your stay as our staff would have delighted in ensuring that you received the night’s sleep you expected. We are grateful to you for your kind comments regarding our excellent...

Stoke-on-trent, United Kingdom
Reviewed 1 week ago via mobile

What a superb place to hold a wedding, check in was so easy and our room had a beautiful sea view. Breakfast was ok nothing special and could be improved all staff were very polite and couldn't do enough for you. Every where was clean, as it should be. The wedding breakfast was absolutely fantastic and so was the buffet...

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1Thank Julie P
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Thank you for your kind comments in your review for the recent wedding you attended. Our staff will be grateful to read your compliments. We hope to look forward to welcoming you back again sometime soon.

Reviewed 1 week ago via mobile

Had to queue at reception to gain access for room allocation. After filling out illegible information on reception form was given key. After entering room which was dated technology at best entering the room I found no suitcase stand. The only place was the sofa of the bed. The wardrobe was dated and adequate. No writing paper or writing implement...

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1Thank Tony C
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We are sorry our resort did not meet your expectations. It is also disappointing that you decided not to mention any of your concerns during your stay, allowing us the opportunity to investigate the reasons why you did not like your room. We consider very carefully prices for our bedrooms and self-catering properties and comparisons can be made online with...

Cirencester, United Kingdom
Reviewed 1 week ago

If you are looking for a hotel that needs money spending on it to bring it in to the now century, then this is the place for you. Its very over priced for what you get. The rooms (we stayed in three different rooms) are dirty, dusty, windows never been cleaned, there is no air, it's very stuffy, dark and...

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3Thank H0wdifficultcanitbe
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We appreciate you taking the time to review your recent stay at our resort. Our 242 year resort most definitely has history and it is unfounded to describe it as ‘dated’. We consider very carefully prices for our bedrooms and self-catering properties and comparisons can be made online with other hotels in the St Ives area to find that they...

Teignmouth, United Kingdom
Reviewed 1 week ago

We have just returned from our third stay at Tregenna since January which probably says it all! As usual, we were greeted by friendly Reception staff, (who are beginning to recognise us now!) and were allocated a spacious, spotlessly clean room. We tend not to upgrade to seaview as are quite happy with the other rooms, many of which have...

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Thank 113ollie
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Thank you for your fabulous comments regarding your recent stay with us. Our staff will be thrilled to read your friendly comments. It is hoped that it will not be too long before you return for another stay to enjoy the character of our resort again.

Bury St Edmunds, United Kingdom
Reviewed 1 week ago

We stayed on a three for 2 night deal and could not believe the size of the room we had for how much we paid. It was huge with two bedrooms and a decent size bathroom. It was spotless and we just couldn't fault it. The place itself is within walking distance to the main town but it is a...

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1Thank RussellWard
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Thank you for your short break review. We are delighted you found your room to be spacious with a good size bathroom. We all hope you will return to stay with us again on your next visit to St Ives.

Reviewed 1 week ago via mobile

Had a gorgeous 2 night break, can't fault the location and grounds we stayed in a superior sea view which was nice but needed a bit of tlc for the price. Breakfast was good, would of a bit nicer if the tables had table clothes.

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Thank Halls300
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

Thank you for your fantastic comments regarding your recent stay with us. Our staff will be thrilled to read your friendly comments. In keeping with other restaurants we too have decided not to cloth our tables. We look forward to welcoming you back to our resort very soon.

Malvern, England
Reviewed 1 week ago

We were on a timeshare exchange in Tregenna Homes. The resort looks impressive as you drive up to the front and with it's commanding position overlooking St. Ives.. Reception staff were very helpful but then it went downhill. Our one bedroom apartment was shoddy. A TV on the wall with seating miles away. A part tiled bathroom with abysmal toilet...

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Thank thewellcomegroup
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We appreciate you taking the time to review your recent timeshare exchange at our resort. The on-going refurbishment and redecoration project within the resort will include all bedrooms, our leisure facilities and other public areas; we hope you do decide to stay with us again so that you will be able to witness the improvements we will continue to invest...

Folkestone, United Kingdom
Reviewed 2 weeks ago

With 2016 being an extremely difficult year for my husband, we decided last December to treat ourselves to a "luxury" holiday in England and chose Tregenna Castle, as we both love Cornwall and in particular St. Ives. Our room was very spacious and had a beautiful view of St. Ives, but the furniture was somewhat shabby and in need of...

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2Thank scarlet330
12-Management, Guest Relations Manager at Tregenna Castle Resort, responded to this review

We are grateful to you for taking the time to review your recent stay with us. Our resort is undergoing a refurbishment and redecoration, when completed it will include all bedrooms, bathrooms and leisure centre. Our dining rooms are modern, light and comfortable in their surroundings and for most who dine with us offer great value for money. In keeping...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Tregenna Castle is the ideal holiday choice and perfect venue for your Wedding, Conference or Banquet. The hotel has 80 rooms and a huge range of self catering options. There is a choice of restaurants, bars and swimming pools – complete with jacuzzi, sauna and steam room. A trip to the fully equipped gym can be followed by a visit to the hair and beauty salon, or you can play a range of sports from tennis to croquet. The woodland walks and sub tropical gardens are much loved by visitors and locals and the estate has a challenging 18-hole Presidents Golf Course overlooking St Ives Bay. Catering for families, Castle Kids offers a range of day care activities and is approved by Ofsted as ‘outstanding’. ... more   less 

Additional Information about Tregenna Castle Resort

Address: Treloyan Avenue, St Ives TR26 2DE, England
Region: United Kingdom > England > Cornwall > St Ives
Price Range: $194 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tregenna Castle Resort 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Tregenna Castle Resort St Ives, Cornwall
Hotel Style:
#4 On the Beach Hotel in St Ives
#9 Family Hotel in St Ives
#9 Romantic Hotel in St Ives
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Questions & Answers

Here's what travellers have asked, with answers from Tregenna Castle Resort staff and other travellers.
10 questions
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Colorado
St Ives, United Kingdom
5 months ago
5 months ago
somerset
over a year ago

See all questions (10)

Questions? Get answers from Tregenna Castle Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There aren't any!”
H0wdifficultcanitbe, 13 Apr 2017 | Read review
“I just tried on line and got lucky”
sheilaReigate, 9 Apr 2017 | Read review
“Rooms are all same size but the sea view is worth the extra money”
cornished, 22 Mar 2017 | Read review
“Book a sea view room. This is a great hotel for weddings with stunning gardens.”
GeoffR235, 21 Mar 2017 | Read review
“Get a sea view room.”
664DavidM664, 21 Mar 2017 | Read review
5 of 5