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Chy-An-Albany

Booking.comUSD 173*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Chy-An-Albany
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914 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Manchester, United Kingdom
Reviewed 25 August 2015

We didn't stay here but went for a meal and have to say it was delicious and very reasonable too. Lovely views from the dining room. It was just a shame that the weather was awful the day we went to St Ives. The staff were very accommodating as I'm Coeliac and require gluten free food, they had quite a...

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Helpful?
1Thank lh3018
Reviewed 23 August 2015 via mobile

We spent 3 nights at the Chy-An-Albany. First impressions driving into St Ives was beautiful, lovely, clean, extremely friendly place. We drove into the main car park but there were no spaces available so the very friendly reception staff directed us to the rear car park. Hotel it's self was very clean and quite pleasant, room was basic and fairly...

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Thank Lou2711
Reviewed 20 August 2015

Dated hotel . Clean, comfortable room. Hot shower but thin, scratchy towels. Lumpy mattresses. Great buffet style breakfast . Dangerous road location due to three way traffic and no crossing. Try to book a seaview room. Wonderful views. Miserable manageress, non communicative bar staff, overall the staff were cold and distant except for Polly the wonderful receptionist. Breakfast staff not...

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2Thank Exposing the W
Sarah S, Manager at Chy-An-Albany, responded to this review

The hotel team and I all strive to make every guest welcome during their stay with us. We try to offer helpful advice and guidance around the hotel and assist guest in all departments. Your own experience at the hotel disappoints me and I can assure you that although the staff may appear to be gossiping at the reception it...

Blackpool, United Kingdom
Reviewed 16 August 2015

Good location overlooking the bay but a good walk into town, about 15 minutes, and a better walk going back up the hill after a few beers later on!! Room was ok but very small bathroom/shower - breakfast was good - buffet style, but the staff could have been more helpful letting people know where everything was.

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Helpful?
1Thank Alan W
Sarah S, Manager at Chy-An-Albany, responded to this review

I’m glad you enjoyed your breakfast and I am truly sorry that you had difficulty knowing where everything was. We try to advise all guests on their first morning to how our buffet and select menu work. Please be assured I will address your comment with the restaurant staff. I’m glad you appreciated our location and yes there is an...

Reviewed 13 August 2015 via mobile

This hotel has only one thing going for it and that is the location. The hotel is situated within walking distance of everything in St Ives meaning you can park up and abandon the car for your trip. The website for this hotel is not a true reflection of the reality. The rooms are dated and have a grimy feel...

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Helpful?
Thank Natasha D
Sarah S, Manager at Chy-An-Albany, responded to this review

I am truly disappointed that you suggest our rooms are ‘dated and have a grimy feel about them’ our housekeeping team are very dedicated to ensuring the rooms are kept to the highest standard of cleanliness. We are in the process of changing our mattresses at the present time replacing mattresses & some bases, although firmness of mattresses is always...

Hitchin
Reviewed 13 August 2015 via mobile

Stayed one night, 8th August. Room booked in April. Although clean, the room was very small, with a tiny bathroom you had trouble moving around in. Wash basin measured about 12" wide and 9" depth. The room overlooked an alley way. I asked if we could have a room with a sea view, I was told they were fully booked...

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Thank Nanijani
Sarah S, Manager at Chy-An-Albany, responded to this review

Thank you for taking the time to leave your review. Some of our standard rooms do have smaller ensuite shower rooms than our deluxe rooms, although all rooms vary in size. Our standard rooms are all located to the rear and side of the hotel with various views of gardens, boundary hedges and other parts of the hotel My reception...

Copthorne
Reviewed 10 August 2015

The Chy-An-Albany sits in a great location high above St Ives, just a short stroll into the town and has car park facilities (a premium in St Ives). We stayed for 2 nights to attend a wedding at the The Harbour Hotel just below the Chy-An-Albany and were very disappointed. We had a standard double room which was tired and...

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1Thank Alibum63
Sarah S, Manager at Chy-An-Albany, responded to this review

Our website does not suggest we are ‘A Boutique establishment’ but we are ideally situated opposite the Harbour Hotel and many guests attending weddings there tend to stay with us due to the closeness and our competitive B&B rates. Our standard double rooms offer accommodation for two people with a double bed, wardrobe/hanging unit, bedside tables, chest of drawers/desk with...

Reviewed 10 August 2015 via mobile

I wasn't overly impressed by the hotel. I had emailed the week before requesting an early check in which had been acknowledged and confirmed. We arrived early, reminded them of the 12pm check in and then went for a walk along the beach. When we returned at 12, the room was still not ready. Not a major issue but we...

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1Thank Samantha J
Dieburg
Reviewed 9 August 2015

Nice hotel overlooking the Bay. Parking and wifi is free. Very nice restaurant with amazing views. It is a 10 minute walk down into the village. All in all a good experience and we would book the Chy-An-Albany again.

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Thank Anja70
uk
Reviewed 9 August 2015 via mobile

We purchased the groupon offer for lunch, this was the first time we had visited the hotel. I would never have thought of stopping by for food with it being a hotel but was pleasantly surprised. The staff where friendly and welcoming, I hadn't read the T&C's and wasn't aware that the offer didn't include weekends however there was no...

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1Thank wendywooUk

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Providing comfortable accommodation with every amenity you would expect from a luxury award winning AA 3 star rated Hotel in Cornwall. The Chy an Albany occupies a wonderfully elevated site with magnificent views overlooking Portminster beach and St Ives Bay in Cornwall.Only a short walk into town and with ample free off road car parking.The hotel provides an ideal base to explore St. Ives and its renowned Tate Gallery, as well as the quaint harbour side, cobbled streets and collection of beautiful beaches that have captivated artists and tourists for over a century. The hotel is also just a short walk from the train station at the bottom of the hill (approximately 3 minutes). The new 'Lighthouse Bistro' is an art-themed restaurant, showcasing a wide range of art from local artists. The gallery-style restaurant offers contemporary dining using the very freshest local vegetables and produce, fish straight from the sea and Cornish made cheeses alongside exotic foods and wines from around the world. ... more   less 

Additional Information about Chy-An-Albany

Address: Albany Terrace, St Ives TR26 2BS, England
Region: United Kingdom > England > Cornwall > St Ives
Price Range: $144 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chy-An-Albany 3*
Number of rooms: 39
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Also Known As:
Chy-An-Albany Hotel St Ives
Chy-An-Albany St Ives, Cornwall
Hotel Style:
#3 On the Beach Hotel in St Ives
#5 Family Hotel in St Ives
#7 Romantic Hotel in St Ives
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Questions & Answers

Here's what travellers have asked, with answers from Chy-An-Albany staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden side was very peaceful; cannot comment on view side”
327melt, 9 May 2017 | Read review
“Sea view just lovely”
PaulineF307, 4 May 2017 | Read review
“definitely not a single.”
GaelConnop, 4 May 2017 | Read review
“The little extra for a deluxe room is well worth it.”
LorraineG205, 27 Apr 2017 | Read review
“Choose a sea view room”
Foxtrot10, 26 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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