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The Queens Hotel

  • Free Wifi
  • Free Parking
  • Breakfast included
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413 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Plymouth, United Kingdom
Reviewed 22 February 2015

Just had 4 nights at Queens, booked through Majestic. Our first room didn't have a bath, but there was no problem in changing rooms. Yes it's a bit old fashioned but lovely and clean . Beautiful white fluffy towels changed each day and the food was excellent . The staff are lovely, really friendly and helpful. Thoroughly enjoyed our stay...

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Helpful?
Thank sah2a
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Belinda, Thank you for your kind review. The Queens Hotel is a traditional hotel, with an onus on customer cafe and comfort. We're always happy to offer other rooms, if they are available. We look forward to welcoming you again. Nigel Pengelly.

Rugby, United Kingdom
Reviewed 18 February 2015 via mobile

We had a lovely stay here. We booked at the last minute after a stressful few weeks which meant we just had to get away, and got a great deal given it was at the end of the summer holidays. The room was lovely and had a really nice view overlooking the promenade. It was in good condition. The communal...

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Helpful?
Thank Laura_Babs
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Laura, Thank you for your kind review. We're pleased you enjoyed your stay, enjoying the view, and facilities. Did you park in our free car pack at the back of the hotel? Parking there is free, and there is usually enough for all our guests. Nigel Pengelly.

Torquay
Reviewed 18 February 2015

My partner and I booked a 4 day 3 night self drive through Majestic Tours over Valentines weekend. The hotel was very nice and in a nice location right on the sea front and about a ten minute walk to town. When we arrived we parked easily and reception gave us our room key. My partner had emailed ahead and...

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1Thank BevB67
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Beverley, Thank you for your review of The Queens Hotel. We are pleased that you enjoyed your stay. The sea views tend to get booked quite early in advance, so please be sure to book early in the future. We look forward to welcoming you again. Regards, Nigel Pengelly.

St Just, United Kingdom
Reviewed 13 February 2015 via mobile

We have had three lovely Sunday lunches at the Queens Hotel the waiter was very friendly the service was excellent and the dinner was very tasty and plenty of it in fact excellent as well. I would go to the Queens any time for our Sunday lunch well done keep it up and the waiter was great

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Thank Isabel E
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Isabel, Thank you for your review and we are pleased that you enjoyed your Sunday lunch at The Queens Hotel. We take great pride in our lunches and source as much food as we can locally, as well as delivering great service. We look forward to seeing you again soon. Nigel.

England
Reviewed 8 February 2015

I'm so disappointed with this hotel, the room was awful, it was dingy with pink carpet and horrible yellow walls which obviously haven't been painted for years, a double bed that had a velvet effect blue 1980's headboard and all the dark wood furniture is rickety and mis matched, The ensuite was so tiny and old fashioned, it didn't even...

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6Thank tricky79
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Dear Tricky (!), Thank you for taking time to review The Queens Hotel. We are sorry that the accommodation was not up to your expectations. While we might disagree with some of the points you have made regarding the room, we have ordered an inspection of the accommodation and will be looking and correcting any issues that we feel are...

Dawlish, United Kingdom
Reviewed 6 February 2015

Stayed again at the Queens Hotel in Penzance and again a room over looking the sea-wow. The Hotel was clean and staff friendly and helpful. The evening meal was varied and presented well-enjoyed freshly caught fish on the menus each night with a meat dish and a vegetarian choice The Hotel was very relaxing and a sea view room well...

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1Thank IvyDevon
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Ivy, We are glad that we 'have got it right' in your eyes and also pleased that you will be returning. We welcome pets at the hotel, as the area is well-suited for animal lovers. Our great customer care is often commented upon and, as you mention, all our fish is freshly caught. See you again soon. Regards, Nigel Pengelly.

penzance
Reviewed 4 February 2015

We have visited this hotel over many years, hotel, restaurant, bar, formal and informal functions, large and small gatherings of quite grand or more intimate nature. One as to say in truth that the service and facilities have varied quite widely in quality from time to time, BUT: the overall/net impression has been one of a prestigious hotel which has...

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1Thank michael t
Nigel P, Guest Relations Manager at The Queens Hotel, responded to this review

Michael, Thank you for rewarding us with your custom over the years; we are pleased that you enjoy your stay with us. The Queens Hotel is a period hotel, as you point out, that has seen many changes over the years. Now we pride ourselves on great customer care, comfortable surroundings and delicious food and drinks. We look forward to...

London, United Kingdom
Reviewed 2 February 2015

On checking in I was asked if I was having dinner in the hotel. Once I said no I became invisible. I booked a room with a sea view. Old sash windows rattled and the hotel had a "old hotel smell" about it. Soap holder over the bath fell off and the room was exhausted not just tired. After queueing...

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6Thank Coxie55
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Coxie, We are sorry that you did not enjoy your stay at The Queens Hotel as much as we would have hoped. We train all our staff to take great care of our guests, and we shall be looking to see why you did not receive the levels of service that we would have hoped for. Regards, Nigel Pengelly.

Exeter England
Reviewed 29 January 2015

Stayed 19-23 Jan 2015 on a self drive Majestic Holiday. We had a wonderful time and will certainly be returning. Location is brilliant as are the staff. The breakfast and evening meals are to a very high standard. The sea facing room we had was large, clean and warm. Couple of small niggles but too trivial to mention. The conservatory...

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3Thank Richard-Bridgetuk
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Richard, Thank you for staying at The Queens Hotel. We are pleased that you enjoyed your stay, and that you found the rooms, food and service to your liking. If you do have any niggles at The Queens Hotel in the future, let us know and we'll be sure to iron them out. Hope to see you next year. Nigel...

Plymouth uk
Reviewed 28 January 2015

went with friends and had a fab weekend at this hotel. We went self drive with shearings and had a lovely time. the hotel is near to everything and the staff warm and welcoming. our room and the hotel in general was very clean. the food was very good. only thing i can comment is how the shearings people were...

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4Thank KarenhPlymouthuk
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Karen, Thank you for your kind review of The Queens Hotel. We take great care in making all our guests feel welcome, and our staff are here to help as much as they can. We are please that you enjoyed your food. It wasn't intentional to segregate guests, it was just that we thought that it might be nice to...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Family run 3 Star Victorian hotel situated on the promenade in Penzance. 70 bedrooms - all en-suite enjoying pride of place in Mounts Bay with views of St Michaels Mount, Newlyn and the Lizard PeninsulaFree car parking, Free WiFi access and disabled access to the hotel. ... more   less 

Additional Information about The Queens Hotel

Address: Promenade, Penzance TR18 4HG, England
Region: United Kingdom > England > Cornwall > Penzance
Price Range: $122 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Queens Hotel 3*
Number of rooms: 70
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Also Known As:
The Queens Hotel Penzance, Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from The Queens Hotel staff and other travellers.
3 questions
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Devon
Essex, United Kingdom

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Questions? Get answers from The Queens Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try your best to get a sea view room”
 of 5 bubbles Brendon_11, 20 Feb 2017 | Read review
“the front for the sea and coastal views.”
 of 5 bubbles , 15 Feb 2017 | Read review
“Pay the extra for a sea view - worth every penny”
 of 5 bubbles jab01483, 14 Feb 2017 | Read review
“The sea view rooms from this hotel are absolutely stunning”
 of 5 bubbles KarenS491, 14 Feb 2017 | Read review
“The sea view is very well worth asking for and would recommend upper floors for quiet.”
 of 5 bubbles 149sandyf, 3 Jan 2017 | Read review
5 of 5