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Union Hotel

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Union Hotel
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248 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Falmouth, United Kingdom
Reviewed 6 days ago NEW

This is the weirdest hotel I have ever stayed in! The view from my room was stunning, however my room was hotter than an oven! Despite turning the heating off and leaving the window wide open I have never been anywhere so hot! The room looked like it hadn't been decorated since 1970, although it was comfy. I enjoyed my...

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Thank CornishKatie
Cornwall, United Kingdom
Reviewed 1 week ago

I had the pleasure of revisiting this wonderful hotel for the Cornish weekend a few weeks ago. I had such a lovely time and can highly recommend a visit. The manager and his staff were all helpful, professional and gave very good service. I also managed to catch the band they had playing on Saturday evening (The Hoodle) they were...

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2Thank Margaret W
London, United Kingdom
Reviewed 4 weeks ago

Two nights here as part of a group event; the location is very good, but I think the consensus was that that was the only worthwhile thing about this hotel. Well, it was... adequate. But service was fair to poor and the whole place is just depressingly tired, shabby and run down. The real and biggest insult, though, is that...

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Thank Courtenay R
Penzance
Reviewed 4 weeks ago

A 'local' for us.....we've eaten here many times in recent years & a couple of times in the past month. Good, dependable meals & hefty portions. The beers are always well-kept & the bar is well stocked. The staff are invariably polite & friendly and Manager Howey is a hell of a character, who we always look forward to seeing....

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1Thank Gary S
Reviewed 15 February 2017

One of our travel guide books recommended us the Union Hotel which has a tradition. Actually, before we checked two other hotels, which were already full this night, since travellers to Scilly Islands got stuck in Penzance due to fog. Hotel manager didn't welcome us as guests, instead was very rude and unfriendly, just gave us the keys and wanted...

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1Thank Mark B
Twick
Reviewed 4 December 2016 via mobile

The decor here is a cross between old man bar and Thai gilded and bejewelled mirrors. So peculiar. The staff are really friendly, however, and there is a gin specialism to the bar. There was a great band of old guys playing and they attracted a good crowd.

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1Thank Talia H
Bournemouth, United Kingdom
Reviewed 29 November 2016

Stayed here for 2 nights in November on a Friday and Saturday nights, my wife and I we're in town to visit relatives, I decided to book in here because of reading the negative reviews. The hotel overall is a little dated in its decor, but it is clean, we had room 21 which had a view towards St Michaels...

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1Thank Dscott440
Reviewed 20 November 2016 via mobile

Old and dated needs a bit of sprucing up the catch on the sash window in our room broke at 1 in the morning the window was open full, it was November and cold outside when I told the manager in the morning his reply was "what do expect for a 500 year old building" the hair dryer was broken....

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Thank Paul K
Oldham, United Kingdom
Reviewed 2 November 2016

Staff friendly and helpfull,Quaint hotel with original features and great character very much Nelson. Many locals dine in the bar . Saturday night music night Jazz/blues. Genuine place with good value and abscence of modern frills.

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Thank manderanthony
Geneva, Switzerland
Reviewed 6 October 2016

Can hardly believe hotels like this still exist! Apart from a really good cooked breakfast and friendly staff, the rest was truly awful. The bedroom was sad, with very old and tired furniture, but the bathroom was a real shock! Mould everywhere, with paper coming off the wall and a badly damaged plughole in the bath. We laughed ourselves to...

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Thank Sparkler666

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room

Additional Information about Union Hotel

Address: 1 Chapel Street, Penzance TR18 4AE, England
Region: United Kingdom > England > Cornwall > Penzance
Price Range: $121 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Union Hotel 3*
Number of rooms: 25
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Also Known As:
Union Hotel Penzance, Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Union Hotel staff and other travellers.
1 question
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Questions? Get answers from Union Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose somewhere else entirely.”
 of 5 bubbles CourtenayR_12, 26 Feb 2017 | Read review
“Ask for a renovated room if one exists”
 of 5 bubbles 156johno, 9 Sep 2016 | Read review
“Top floor has very good view”
 of 5 bubbles michaelcA3571SD, 1 Sep 2016 | Read review
“Top floor has excellent views”
 of 5 bubbles ZestyLondon, 22 Aug 2016 | Read review
“Suggest avoid the second floor if have to carry own cases”
 of 5 bubbles 18beacon, 10 Aug 2016 | Read review
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