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Great Western Hotel

940 reviews
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Traveller (331)
Room & Suite (207)
Dining (91)
Overview
  • Excellent43%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“premium room”(59 reviews)
“steam bar”(24 reviews)
“sea view”(88 reviews)
Free Internet
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (940)Write a Review
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46
Show reviews that mention
All reviewspremium roomsteam barsea viewoverflow car parkparking spacecornish breakfastfantastic viewsper daywater pressurebooked this hotellovely roomstayed for nightsfish and chipsthe cliffcomfy bedtolcarne beachfamily room
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181 - 185 of 918 reviews
Reviewed 8 January 2017

We booked this hotel . As it had been recommend by my 2sons who live in Newquay. For a 5 night stay over New Year. We had a great time . Staff were very helpful. nothing was to much trouble for them. Our room was...More

Thank chanelno5
Response from StAustellManagement, Manager at Great Western HotelResponded 10 January 2017

Thank you for taking the time to post a 5* review for us at The Great Western. We are so glad to hear that you enjoyed all aspects of your stay with us and will pass on your comments to the team We hope to...More

Reviewed 5 January 2017 via mobile

Excellent choice. Perfect location. Staff are very helpful and flexible. My wife made booking and she's never been to Newquay so I wasn't sure if she made the right choice but she definitely did. Will be back again this summer.

Thank ivanuk93
Response from StAustellManagement, Manager at Great Western HotelResponded 19 January 2017

Thank you for your wonderful, we are thrilled to hear that both you and your wife enjoyed your time with us! We look forward to seeing you again in the summer.

Reviewed 4 January 2017

Last minute booking for New Year's Eve. Our usual accommodation was booked so tried Great Western for a 3 night stay, including New Year's Eve. We were a little concerned as some reviews were off putting....don't let this put you off! Yes our room decor...More

Thank Becky W
Response from StAustellManagement, Manager at Great Western HotelResponded 10 January 2017

Thank you taking the time to write a review. This made me smile! Fantastic review!. So glad that you enjoyed you stay with us. We have had so many positive comments and feedback regarding our New Year’s Eve celebration, it was a great night. We...More

Reviewed 3 January 2017

We have just returned from newyear 4 days at the great western we were in a family group of 8 adults ranging from 19yrs to 77yrs all friends super friendly food really lovely breakfast superb, room with see view and massive fantastically clean , really...More

Thank lorna w
Response from StAustellManagement, Manager at Great Western HotelResponded 10 January 2017

Thank you for your review, we really appreciate the time you've taken to share your experience. We are so pleased that you enjoyed your stay with us and look forward to welcoming you back very soon!

Reviewed 31 December 2016

Location is great, right above great western beach/tolcarne. Lovely views from the restaurant, very friendly staff and the room was very clean and comfortable. a great weekend stay that is very affordable as well

Thank Sam S
Response from StAustellManagement, Manager at Great Western HotelResponded 10 January 2017

Thank you for taking the time to post a 5* review for Great Western. It was lovely to read that you enjoyed all aspects of your stay with us. We hope to welcome you back soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 55 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Newquay
#14 Family Hotel in Newquay
#15 Romantic Hotel in Newquay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 55 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Newquay
#14 Family Hotel in Newquay
#15 Romantic Hotel in Newquay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (331)
Room & Suite (207)
Dining (91)
Pool & Beach (13)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
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nessy1954
19 September 2017|
AnswerShow all 4 answers
Response from Archy28 | Reviewed this property |
Pub next door associated with the hotel.
1
Vote
Tabs2000
I left a review pointing out the terrible view from our room during our stay and you have pointed out that these are your lowest rooms and they are advertised as such regarding the views of staff quarters or the main road and we were offered a £30 upgrade for a costal view. Now I see you are quick to defend your hotel but could you point me in the direction as to where this is advertised on booking. Also in terms of what we were offered I put that in my review we were offered to upgrade the main issue was the lack of customer service from your front of house, it was basically computer says no with blank stares. My review was honest and I felt you only acknowledged the part where you could make it appear that you had offered a resolution. No your hotel didn't offer a resolution, I would have happily cancelled and had a refund, that wasn't offered and as I pointed out I feel these rooms are booked on a pre paid basis and non refundable because of the poor standard and the room does not reflect any photos that you advertise it as whether it's your lowest room or not.
5 September 2017|
AnswerShow all 4 answers
Response from Mr_ben_83 |
Could have been worse, we paid for an upgrade (£40) only to find an attic room with a small window that overlooked the beach. Admittedly the view was nice but you had to go to the corner of the room to be able to see out... More
1
Vote
Sam H
28 April 2017|
Answer
Response from BDMay | Property representative |
Hi there, Prices are for room only. Breakfast can be added on for an additional £8.99 per person per day. Many thanks Reception
0
Votes
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Room Tips
"A sea view is a must"
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"Sea view rooms are at the rear of the hotel"
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"Make sure of the room location before booking"
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"defiantly spend a fraction more and upgrade out of the standard range"
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