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The Esplanade Hotel

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The Esplanade Hotel
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1,300 Reviews from our TripAdvisor Community

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Showing 1,279: English reviews
Ipswich, United Kingdom
Reviewed 30 December 2015

My family & I have just had the best Christmas ever thanks to all the hard working staff at the Esplanade Hotel, they had all given up their Christmas to look after us, they were all friendly & polite. Nothing was to much trouble. The rooms were clean & comfortable, the food was fantastic & the entertainment good. We would...

Review collected in partnership with this hotel
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Helpful?
Thank abbie_read
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear Abbie, It is fantastic to see that you and your family truly enjoyed the Christmas Season with us and i shall certainly pass on your comments to all departments who, I'm sure, will appreciate your kind words. Overall its great to see that you will return and all components of your stay made for a truly enjoyable one. We...

Reviewed 30 December 2015

We spent 5 nights over the Christmas period 23-28th Dec in one of the Best Room The experience was lovely and very relaxing with stunning views.The staff were so friendly and helpful and my goodness the staff in the restaurant didn't stop they work so very hard missing their Christmas to give us ours. Christmas dinner was gorgeous plenty of...

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Helpful?
Thank Kazj31
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear Kazj31, I am very glad to see that you chose to spend your Christmas here with us and the views to be very relaxing and make for an enjoyable stay. I shall certainly pass on your comments to the Restaurant Manager who i'm sure will also recognize Olivia to be a great asset to our team here. I will...

Cornwall, United Kingdom
Reviewed 29 December 2015

Arrived Xmas day for lunch , first impressions good nice reception friendly receptionist .then seated for lunch 5 of us to small table, waitress not friendly in hurry to take our order ,starters were fine ,main meal shocking potatoes warmed up so dry and hard , gravy looked and smelt like dishwater ,veg so hard couldn't eat it . Sweet...

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Helpful?
Thank charlou525
EsplanadeHotelNQY, Manager at The Esplanade Hotel, responded to this review

Charlou525, It saddens me to read your feedback. If we had known that you were not entirely satisfied with your meal, we would have gone out of our way to rectify the situation. I would like to know more about your experience to avoid this from happening again, and so if you would like to contact me directly my details...

Gillingham, United Kingdom
Reviewed 29 December 2015

We came to this hotel over the Christmas period and were very pleased with the overall ambience of the place. The staff were friendly and helpful. The rooms were large, clean and comfortable. Every little detail had been thought of (even hot chocolate on the room tray) The food was excellent, cooked exactly right and nicely presented. Although we didn't...

Review collected in partnership with this hotel
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Helpful?
Thank helensX6750EH
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear HelensX67590EH, Thank you for taking your time to compose this review and its great to hear that the overall ambiance of your stay was delightful. We do pride ourselves on having very well experienced staff members who are fully trained on providing only the very best customer service possible. It is gratifying to hear also that the food met...

Brighton
Reviewed 27 December 2015 via mobile

We visited for three nights from 20th-23rd December for my 30th birthday. We received a warm welcome from front desk, who explained everything we needed to know and advised we had been given a room leading to the garden for easy access for our pup to get outside. The room was spacious and clean, and the staff had left me...

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Helpful?
Thank MrsJosieWilson
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear MrsJosieWilson, I would like to firstly thank you for taking the time to write this very detailed review and am glad you chose to come here to celebrate your 30th Birthday with us, of which the extra touches were appreciated from yourself. I am glad check in was informative and welcoming. Sweetener is available at reception at all times...

Reviewed 27 December 2015 via mobile

Visited esplanade for a short break. Room was great, and really warm. The place is very clean & location is great with fantastic views from the seating area in reception. The pool is only small & jacuzzi is poor but still worth using this hotel.

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Helpful?
Thank Johnnyboy79
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear Johnnyboy, Thank you for writing this review and i'm extremely pleased that you enjoyed all aspects of your stay including our additional leisure facilities and views the hotel has to offer. I do trust you will choose to come and stop with us again soon. Please don't forget to book direct to receive all loyalty club benefits.

Swindon
Reviewed 24 December 2015

Spent a night here on Monday. Arrived early on Monday and walked to dog in the wind and rain. Spent next hour in the lounge overlooking the bay having a lovely cuppa. Dogs are not allowed anywhere other than your room which makes having a drink, food etc difficult. Chose to eat at the Lewinnick Lodge in evening along the...

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Helpful?
Thank Sue B
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear Sue, Thank you for your feedback and i am glad you had enjoyed the views the hotel has to offer. I do apologize about our rules regarding pet access however these are enforced due to health and safety aspects. I am glad however that you found the room to be to your liking and that breakfast met your standards....

Telford, England, United Kingdom
Reviewed 20 December 2015

lovely hotel room was excellent staff very helpful food was very good especially the breakfast which was self service evening meal was served at the table entertainment every night finishing about 11.30. we were on a coach trip so was 51 of us. would definitely recommend.

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Helpful?
Thank Toni D
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear Toni, It's extremely pleasing to hear that you had a very enjoyable stay here with us and that you made full use of our evening entertainment. Thank you for the high recommendation and i am glad to see that the food aspect of your stay was at a high level. We trust you will come and stay with us...

Bali
Reviewed 15 December 2015

We stayed in The Esplanade for two nights and were upgraded to an Ocean View room on arrival. This was a lovely surprise. The views were wonderful. The staff were helpful and amenities good. The only criticism would be that tea & coffee making facilities in the room would be beneficial. The sauna, pool & spa were great too. We...

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Helpful?
Thank Kerrielee
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear KerrieLee, Its fantastic to hear that your were upgraded to an ocean view room to stop with us in and that the surprise proved very enjoyable for you. Since your stay all rooms do have tea and coffee making facilities so i trust you are glad that this has been rectified. We do take all feedback on board and...

Birmingham, United Kingdom
Reviewed 13 December 2015 via mobile

Fist time close enough to Newquay town .Lovely hotel we stayed in room 140 family room sea-view nice an large. Clean modern beds comfy pillows bit hard for me . Sea view was stunning best if had . We didn't eat at the restaurant but it looked lovely . Staff was lovely all welcoming friendly to the kids . The...

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Helpful?
1Thank Carla T
JoeTurner-Esplanade, Guest Relations Manager at The Esplanade Hotel, responded to this review

Dear Carla, Thank you for choosing to come and stop with us and its great to see that the room met your expectations and you had a nice sea-view room to enjoy. I'm very glad you had a warm welcome and that the location was spot on for you. I do apologize for the Xmas party causing a disruption for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
The Esplanade Hotel is a contemporary family-focused hotel overlooking the world-famous Fistral Beach in Newquay with stunning views from inside and out. The Hotel is more than just a place to sleep - it's a place where you can enjoy quality family holidays on the North Cornwall coast; from splashing about in the heated indoor pool and dining together in the informal family-friendly Ocean View Restaurant to exploring the indoor and outdoor play areas or chilling out in the reception lounge whilst soaking up the view and enjoying a coffee. The hotel is also home to the Quiksilver Surf School and all guests receive discounted surf lessons and equipment hire- the Esplanade Hotel really does have something for all the family! ... more   less 

Additional Information about The Esplanade Hotel

Address: Fistral Beach Esplanade Road, Newquay TR7 1PS, England
Region: United Kingdom > England > Cornwall > Newquay
Price Range: $121 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Esplanade Hotel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Esplanade Hotel Newquay
The Esplanade Hotel Newquay, Cornwall
Hotel Style:
#5 On the Beach Hotel in Newquay
#8 Business Hotel in Newquay
#9 Romantic Hotel in Newquay
#13 Family Hotel in Newquay
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Questions & Answers

Here's what travellers have asked, with answers from The Esplanade Hotel staff and other travellers.
14 questions
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Questions? Get answers from The Esplanade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It would be worth paying extra to have a view across Fistral beach.”
kalamiqueen, 22 Apr 2017 | Read review
“A room with a view is to die for.”
tonyhawkins62, 20 Apr 2017 | Read review
“Front rooms a lot more attractive than the back ones. Room doors need closing with care.”
StephenJ62, 18 Apr 2017 | Read review
“Sea views are breathtaking at this hotel.”
a2jmockler, 14 Apr 2017 | Read review
“Ask for a sea view as some of the rooms overlooked buildings on the back of the hotel”
X6352NBjenniferp, 1 Apr 2017 | Read review
5 of 5