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Bay Marina Hotel

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Traveller (111)
Room & Suite (41)
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Overview
  • Excellent27%
  • Very good45%
  • Average20%
  • Poor5%
  • Terrible3%
Travellers talk about
“national holidays”(141 reviews)
“no lift”(51 reviews)
“national coach”(11 reviews)
AMENITIES
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Accessible rooms
Banquet Room
3 Star Hotel
All hotel details
Additional information
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Reviews (417)
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Traveller rating
115
182
84
22
14
Traveller type
Time of year
LanguageEnglish
115
182
84
22
14
Show reviews that mention
All reviewsnational holidaysno liftnational coachsea viewon arrivaldriver steveoverlooking tolcarne beacha ground floor roomst ivesmeal timessingle roomroom numberevening entertainmentlick of paintfirst floorplenty of hot watershower cubicle
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1 - 5 of 417 reviews
Reviewed today

This was our first visit since 2008. We were more than pleasantly surprised by the fantastic refurbishment which had taken place recently. What had not changed was the welcome we received on arrival by the reception staff. Katherine the assistant manager, whom we had known...More

Thank Alan P
Reviewed 5 days ago

Was a rather long journey on this Shearings 5 day holiday to Newquay from Margate But the end result was worth the journey, the driver did announce on arriving outside The hotel that it had had a total refurbishment so when arrived in my single...More

Thank john a
Response from Daniel M, General Manager at Bay Marina HotelResponded 2 days ago

Dear John A, Thanks for writing a review on us here at The Marina Hotel; I must say, that would have been a long journey on the coach all the way from Margate but a journey well worth the wait. The view from your room...More

Reviewed 6 days ago

Our first impression of the hotel was dreadful. We were assigned room 11 which was dingy, slightly smelly, with a close wall for a view from the window, so was also dark. The bathroom was even worse, with a shower and toilet we would not...More

Thank Bluisme1
Response from Daniel M, General Manager at Bay Marina HotelResponded 2 days ago

Dear Bluisme1, Thank you for taking the time upon your return home to write your review on your very recent stay here at The Marina Hotel. I am so glad that you came and seen me as soon as you checked in and I was...More

Reviewed 1 week ago via mobile

My friend and l both had single rooms on the ground floor which badly needed updating. Black mould around bottom of shower door was not acceptable and no plug point near dressing table for hairdryer. They were the worst rooms we have ever stayed in....More

Thank 1947HEATHER2014
Response from Daniel M, General Manager at Bay Marina HotelResponded 1 week ago

Dear 1947HEATHER2014, Thank you so much for taking the time to write your review on your recent stay. I am sorry to read that you found our ground floor single rooms not to your satisfaction, I just wish you had taken the time to inform...More

Reviewed 2 weeks ago via mobile

We have just came back from a two nite stay. We told the hotel that we were staying for our anniversary and they gave us the most amazing room and the view was out of this world. Hotel was so clean and great friendly staff...More

Thank Kerry G
Response from Daniel M, General Manager at Bay Marina HotelResponded 2 weeks ago

Dear Kerry G, I am delighted to read that you enjoyed your stay and will be back, our staff are an asset to this hotel and i am glad it hasn’t gone unnoticed on this occasion. I look forward to seeing you again very soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Hotel Amenities
Banquet Room
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 91 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 91 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (111)
Room & Suite (41)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jenniscene
13 November 2017|
AnswerShow all 3 answers
Response from June R | Reviewed this property |
Hi sorry.....only just got this message. The hotel may be able to answer this question as I dont know. :)
0
Votes
Wallace W
31 July 2017|
Answer
Response from 382victoria | Reviewed this property |
Hi, no there isn't a lift at the Marina.
0
Votes
clairesO3241JC
15 June 2017|
Answer
Response from Steve S | Property representative |
We have limited spaces at the front of the Hotel, should these all be taken when you arrive there is a Car Park directly next door to us
0
Votes
Room Tips
"Hi - The only tip I can give is to avoid room 11 at all costs. This should NOT be offered to anyone until it..."
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"Front rooms with view pay the extra ie 58"
Read review
"We were in room 55 with an excellent view of the beach this room is on the top floor and no lift"
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"Ask to view the room first."
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